Top 1618 Operations team leader Jobs in Novi Mi

Senior Director of Janitorial Operations
Master Maintenance —Ypsilanti, MI
- Full-time
- Hybrid work
- 7 years
- Marketing
- Driver's License
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8d
Store Manager
RESSCO —Brighton, MI
- Full-time
- Sales
- ServSafe
- Mid-level
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Dental Office Manager
Confidential —Farmington, MI
- $55,000 - $65,000 a year
- Full-time
- Background check
- Dental office
- OSHA
- Health savings account
- Health insurance
Quick Apply
2d
Purchasing Supervisor
Chem-Trend Limited Partnership —Howell, MI
- 5 years
- Finance
- Supervising experience
- Health insurance
- Tuition reimbursement
3d
Store Manager
RESSCO —Howell, MI
- Full-time
- Sales
- ServSafe
- Mid-level
Quick Apply
Leader, Sr. Yard
VASCOR Ltd —Warren, MI
- 8 hour shift
- Clean driving record
- Word processing
- Writing skills
- Health insurance
- Dental insurance
Quick Apply
Business Development Executive - Process Engineering
Ghafari —Dearborn, MI
- Full-time
- Marketing
- Engineering
- 11+ years
- Tuition reimbursement
Assistant Manager
Pita Way —Milford, MI
- $17 - $20 an hour
- Full-time
- Restaurant management
- Mid-level
- Restaurant
- Flexible schedule
Quick Apply
Healthcare Operations Manager/ Project Manager
Vascular Centers of America —Southfield, MI
- $80,000 - $115,000 a year
- Full-time
- PMP
- Mid-level
- 3 years
- Health insurance
- Dental insurance
Quick Apply
General Manager
Goldfish Swim School MFO —Birmingham, MI
- $65,000 - $80,000 a year
- Full-time
- CPR Certification
- Mid-level
- High school diploma or GED
- Health insurance
- Dental insurance
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Culver's General Manager
Culver's (UPH) —Wixom, MI
- $65,000 - $72,000 a year
- Weekends as needed
- Background check
- Hospitality
- Restaurant management
- Paid training
- Health insurance
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General Manager
IRMG Burger King —Auburn Hills, MI
- $48,000 - $55,000 a year
- Weekends as needed
- Inventory management
- Customer service
- Mid-level
- Health insurance
- Dental insurance
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General Manager
Goldfish Swim School MFO —West Bloomfield Township, MI
- $60,000 - $65,000 a year
- Weekends as needed
- Customer service
- Mid-level
- Children
- Health insurance
- Dental insurance
Quick Apply
Automotive Shop General Manager
Kerner's Auto Service —Shelby Charter Township, MI
- $90,000 - $125,000 a year
- Full-time
- 5 years
- Senior level
- Leadership
- Paid training
- Paid holidays
Quick Apply
3d
CNC Mill Machinist Department Leader
Warren Screw Products, Inc. —Warren, MI
- $35 - $40 an hour
- Full-time
- Forklift
- Mentoring
- US work authorization
- Health savings account
- Health insurance
Quick Apply
Assistant Branch Manager
University of Michigan Credit Union —Ann Arbor, MI
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Health insurance
- Dental insurance
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Lawn Maintenance Division Manager
Foxscapes —Howell, MI
- $57,000 - $75,000 a year
- Full-time
- Customer service
- 5 years
- In-person
- Health insurance
- Paid time off
Quick Apply
7h
Supervisor After School Program
Ann Arbor Public Schools Community Education & Recreation —Ann Arbor, MI
- $18.12 - $19.84 an hour
- Part-time
- Childcare
- CPR Certification
- Teaching Certification
- Health insurance
- Dental insurance
Quick Apply
Bilingual Spanish Hospitality Market Manager
Heart of the House Hospitality —Taylor, MI
- From $60,000 a year
- Full-time
- Hospitality
- Spanish
- English
- Health savings account
- Health insurance
Quick Apply
4d
Commercial Construction Project Manager
Acme Enterprises —Sterling Heights, MI
- $75,000 - $85,000 a year
- Full-time
- Construction site
- Mid-level
- Leadership
- Paid holidays
- Dental insurance
Quick Apply

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Senior Director of Janitorial Operations

Master Maintenance -
Ypsilanti, MI

Quick Apply

Job Details

Full-time
8 days ago

Qualifications

Business development management
Term negotiation
Managing customer accounts
Customer relationship building
Customer retention strategy
Team leadership
Operational management
Account development
Team development
Driver's License
Sales management systems proficiency
Facility management
Client growth strategy
New business target achievement
Customer growth strategy
Account management experience
Sales automation technologies
Staffing management
Senior leadership
Team building

Full Job Description

Who we are

At Master Maintenance, you’ll join a team that goes beyond traditional janitorial services to deliver industry-leading facility management solutions on a national scale. Our commitment to integrity, quality, and consistency means you’ll be part of a company that values doing the job right and creating clean, safe, and productive environments for clients across a wide range of industries. With opportunities to support everything from single-site operations to nationwide programs, you’ll gain exposure to diverse projects and grow your skills in a fast-moving, service-driven environment. If you’re looking for a company that prioritizes excellence, teamwork, and meaningful impact in the workplace, Master Maintenance offers a career where your contributions truly make a difference.

What You Will Be Doing

As the Senior Director of Janitorial Operations, you will lead the profitability and operational performance of a multi-site commercial cleaning business with a primary focus on driving revenue growth and expanding existing client partnerships. This role combines strategic sales leadership with operational oversight, ensuring exceptional service delivery, client satisfaction, and consistent execution across commercial, healthcare, industrial, and educational facilities. Success in this position requires a hands-on leader who can develop high-performing teams, strengthen client relationships, identify growth opportunities within existing accounts, and align operational excellence with long-term business objectives and revenue goals. Approximately 60% of this role focuses on sales and revenue generation, while 40% is dedicated to operational leadership, service excellence, and client satisfaction.

This position is based in Ypsilanti, MI with the opportunity for a hybrid work schedule.

Senior Director of Janitorial Operations Key Duties and Responsibilities

Business Development and Sales

Drive new business growth and develop strategic sales initiatives to achieve $1M+ in new revenue within the first two years.
Serve as a trusted partner to clients by maintaining consistent communication, driving service excellence, and ensuring high levels of customer satisfaction and retention.
Manage the sales pipeline, proposals, contracts, and business development activities using platforms such as Pipedrive and Ironclad.

Operational Leadership

Provide oversight of the janitorial business unit through direct leadership of the Director of Operations and four Area Managers
Monitor operational performance, service quality, staffing, and KPIs across commercial office, healthcare, industrial, and educational accounts.
Oversee operations across 90+ client sites and accounts, ensuring consistent, high-quality janitorial services.

Client Relationship Management

Serve as the executive escalation point for significant client concerns and service-related issues.
Develop and maintain strong relationships with key customers ensuring high levels of satisfaction and retention.
Expand existing business through additional services and enhancement projects.

Compliance, Safety & Quality Assurance

Ensure adherence to company safety policies and industry regulations.

Monitor quality metrics, audit performance, and implement corrective actions where necessary.
Maintain high service standards through continuous improvement and operational excellence programs.

Financial & Strategic Management

Oversee business performance, profitability, and achievement of revenue goals.

Analyze sales and operational metrics to support strategic decision-making and continuous improvement.
Collaborate on budgeting, forecasting, pricing strategies, and long-term business planning initiatives.

Senior Director of Janitorial Operations Requirements and Qualifications

Bachelor's degree in Business Administration, Marketing, Management, Sales, or a related field preferred or related field (or equivalent experience).

7+ years of progressive leadership experience in business development, facilities management, janitorial services, or a related service industry.
5+ years in Operations Management.
A valid driver’s license and a personal vehicle.
Proven track record of driving revenue growth, account expansion, and client retention.
Experience overseeing multi-site operations within commercial industries.
Demonstrated success developing managers and building high-performing teams.
Proven ability to identify, develop, and capitalize on growth opportunities within existing client portfolios to increase revenue and profitability.
Excellent communication, negotiation, and relationship-building skills.
Experience using CRM and CLM platforms to streamline processes.
Authorized to Work in the US – We Use Everify.

Master Maintenance is committed to fostering, cultivating, and preserving a culture of diversity and inclusion. We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Our commitment extends beyond preventing discrimination and harassment; it’s about creating an environment where diverse backgrounds and perspectives are valued. We believe in the power of our people, the ideas they bring, and what we can accomplish together.

Consistent with the Americans with Disabilities Act (ADA), all state & federal requirements, it is the policy of Master Maintenance to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. Master Maintenance also provides reasonable accommodations as required under the Pregnant Workers Fairness Act (PWFA) for limitations related to pregnancy, childbirth, or related medical conditions. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. If reasonable accommodation is needed, please contact the Recruitment Team 813-425-1985.

#SGHP

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Refine Your Search

operations team leader jobs in novi mi

Senior Director of Janitorial Operations

Store Manager

Dental Office Manager

Purchasing Supervisor

Store Manager

Leader, Sr. Yard

Business Development Executive - Process Engineering

Assistant Manager

Healthcare Operations Manager/ Project Manager

General Manager

Culver's General Manager

General Manager

General Manager

Automotive Shop General Manager

CNC Mill Machinist Department Leader

Assistant Branch Manager

Lawn Maintenance Division Manager

Supervisor After School Program

Bilingual Spanish Hospitality Market Manager

Commercial Construction Project Manager

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