Top 2295 Vice president Jobs in Nutley, Nj

First Vice-President, Customer Experience & Assurance
Valley National Bank —Wayne, NJ
- $98,400 - $171,900 a year
- 5 years
- High school diploma or GED
- Senior level
Quick Apply
Control Management - Strategic Firmwide Control Programs - Vice President
JPMorganChase —Jersey City, NJ
- $118,750 - $190,000 a year
- Full-time
- 7 years
- Office
- Analysis skills
- Health insurance
- Tuition reimbursement
7d
Vice President - Supply Chain
Thea Energy —Kearny, NJ
- $160,000 - $250,000 a year
- Full-time
- 11+ years
- Senior level
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
VP of Sales
EarthCam —Upper Saddle River, NJ
- $300,000 - $600,000 a year
- Full-time
- Bachelor's degree
- Continuous improvement
- Recruiting
- Paid holidays
- Health insurance
Quick Apply
Vice President of Operations
h betti industries —Carlstadt, NJ
- ERP systems
- Travel
- Mentoring
- Health insurance
- Dental insurance
Quick Apply
Vice President, Lab Quality
Quest Diagnostics —Secaucus, NJ
- $300,000 - $350,000 a year
- Full-time
- Hybrid work
- 7 years
- Up to 50% travel
- Master's degree
- Employee stock purchase plan
- Disability insurance
Quick Apply
General Manager/Vice President of Commercial Operations
PPO Profits —Jersey City, NJ
- Full-time
- Travel
- Senior level
- Leadership
- Health insurance
- Dental insurance
Quick Apply
Vice President, Operational Excellence
Atlantic Health System —Morristown, NJ
- Full-time
- PMP
- Hospital
- Master's degree
- 403(b) matching
- AD&D insurance
Vice President, Operations - Remote
Tia —New York, NY
- $250,000 - $300,000 a year
- SQL
- Clinic
- Ob/Gyn
- Travel reimbursement
- Health insurance
Quick Apply
Vice President, Campus Services
Columbia University —New York, NY
- $300,000 - $400,000 a year
- Full-time
- Residential
- University
- Senior level
Vice President of Human Resources
StationMD —Maplewood, NJ
- $175,000 - $225,000 a year
- Full-time
- Psychiatry
- Presentation skills
- Senior level
- Health insurance
- 401(k)
Quick Apply
4d
VP, Production & Sourcing
Delta Galil Industries —Secaucus, NJ
- $235,000 - $270,000 a year
- Full-time
- Hybrid work
- 11+ years
- Office
- Children
- Store discount
- Paid holidays
Quick Apply
VP, Ecommerce
Grüns —New York, NY
- $225,000 - $250,000 a year
- Remote
- Management
- 11+ years
- Senior level
- Paid time off
Quick Apply
VP, Customer Experience
ComplyAdvantage —New York, NY
- $225,000 - $290,000 a year
- Remote
- US work authorization
- Recruiting
- Senior level
- Travel reimbursement
- Commuter assistance
Quick Apply
Vice President, Provider Services Sales and Business Development
VNS Health —Manhattan, NY
- $304,800 - $406,300 a year
- Full-time
- 5 years
- Bachelor's degree
- Continuous improvement
- Continuing education credits
- Paid holidays
VP of Operations
Montana Construction —Lodi, NJ
- $200,000 - $250,000 a year
- Full-time
- Construction site
- 5 years
- Office
- Paid holidays
- Dental insurance
Quick Apply
Vice President of Loan Servicing
FREEDOM BANK —Maywood, NJ
- $110,000 - $125,000 a year
- Full-time
- Office
- Finance
- Analysis skills
- Profit sharing
- Paid holidays
Quick Apply
2d
Vice President of Clinical Services and Outpatient Operations
Vantage Health System, Inc. —Dumont, NJ
- $125,000 - $132,000 a year
- Full-time
- Background check
- 5 years
- Licensed Clinical Social Worker
- Paid holidays
- Health insurance
Quick Apply
Vice President of Medical Directors - Health Plan Experience
MetroPlusHealth —New York, NY
- $360,000 - $380,000 a year
- Hybrid work
- Medicine
- BC/BE
- Office
Quick Apply
1d
VP, Professional Lines Treaty Underwriter
SCOR —New York, NY
- $200,500 - $294,500 a year
- Hybrid work
- Office
- Project management
- Travel
- Paid holidays
- Disability insurance

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vice president jobs near nutley, nj

First Vice-President, Customer Experience & Assurance

Valley National Bank -
Wayne, NJ

Quick Apply

Job Details

$98,400 - $171,900 a year

Qualifications

Stakeholder engagement
Banking services expertise
Financial services customer support
Managing teams in a customer support role
Frontline customer support management
Performance management
High school diploma or GED
Change management
Data analytics
Banking product expertise
Cross-functional team management
Cross-functional communication
Senior leadership

Full Job Description

Responsibilities include but are not limited to:

Lead Quality Assurance strategy, execution, and calibration to ensure consistent, compliant, high quality customer interactions across all channels.
Oversee escalations, complaints, special servicing, and social media care, ensuring timely, accurate, and risk aware resolution.
Analyze quality, complaint, NPS, and Voice of the Customer insights to identify root causes, reduce repeat issues, and improve processes and customer experience.
Embed quality and escalation insights into coaching, training, and knowledge resources through close partnership with Learning & Development.
Lead the Support Leader function to provide frontline decision support and guidance.
Partner cross-functionally with Product, Technology, Operations, and Service teams to influence policy, process, and knowledge improvements.
Support Customer Care leaders with data driven insights, performance governance, and coaching enablement.
Champion a culture of accountability, inclusion, engagement, and continuous improvement.

Requirements:

Required Skills:

Strong knowledge of bank products, service and procedures.
Proficient knowledge of customer care operations, quality management, and service channel strategy.
Strong leadership capability with experience leading managers and multi disciplinary teams.
Expertise in performance analytics, quality frameworks, and learning enablement.
Ability to influence cross functional stakeholders and executive partners.
Excellent written and verbal communication skills.
Strong decision making, change leadership, and problem solving skills.
Ability to demonstrate sound decision-making skills.

Required Experience:

High School diploma or GED equivalent and a minimum of 5 years of customer service or operations experience with 5 years in a supervisory role.

Preferred Experience:

Banking, financial services, or regulated industry experience.
Experience overseeing quality assurance, training, or performance enablement functions.
Experience supporting multi channel service environments (call center, digital, social).

Additional Details : At Valley Bank, we believe in people's growth potential. We invest in it. We protect it. We focus it. For nearly 100 years, we've been the Bank that clients from every industry turn to for our expertise, strategies, and advice-building the kind of trust that can fuel every goal. We are the leading relationship bank built for growth-with over $60 billion in assets, 3,800 experts, and more than 200 consumer branches and commercial banking offices in communities across the US. At Valley, we're all driven by an ambition that goes deeper than just having a job. That's why when you work for us, we make it our goal to help you focus on what drives you-working to turn your passions and strengths into assets you can use to propel your ambitions and build the professional legacy you want. Because when we say we're a relationship bank built for growth, that's not just reserved for our clients-that includes all our associates as well. The Senior Manger Customer Experience & Assurance provides strategic leadership and governance across Customer Care, Quality Assurance, Escalations/Special Servicing, Social Care, Support Leader, and Learning Integration. Ensure compliant, high quality customer experiences while driving continuous improvement, risk mitigation, and operational excellence.

Pay Transparency In order to support the Fair Compensation Strategy by the US Govt., HR Dept., clients are required to adhere to "Pay Transparency Law"; in the impacted states; that have mandated the employers to list the salary ranges in Job advertisements or postings for job opportunities and Job promotions.

Quick Apply

Refine Your Search

vice president jobs in nutley, nj

First Vice-President, Customer Experience & Assurance

Control Management - Strategic Firmwide Control Programs - Vice President

Vice President - Supply Chain

VP of Sales

Vice President of Operations

Vice President, Lab Quality

General Manager/Vice President of Commercial Operations

Vice President, Operational Excellence

Vice President, Operations - Remote

Vice President, Campus Services

Vice President of Human Resources

VP, Production & Sourcing

VP, Ecommerce

VP, Customer Experience

Vice President, Provider Services Sales and Business Development

VP of Operations

Vice President of Loan Servicing

Vice President of Clinical Services and Outpatient Operations

Vice President of Medical Directors - Health Plan Experience

VP, Professional Lines Treaty Underwriter

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