Metro East Dermatology & Skin Cancer Center is seeking a full-time Medical Receptionist to join our growing team. This is an excellent opportunity for someone interested in building a career in healthcare administration, medical office management, or business administration while gaining valuable hands-on experience in a busy medical practice.
Recent graduates in Healthcare Administration, Health Services Administration, Business Administration, or related fields are encouraged to apply! You do not need years of medical office experience to be successful in this position. We are looking for someone who is dependable, organized, comfortable with technology, eager to learn, and interested in developing a strong foundation in healthcare operations.
Position Details
- Full-time
- Monday–Friday, 8:30 a.m.–5:00 p.m.
- No nights or weekends
- Primary work location: O'Fallon, Illinois
- Employees must be able to work at any of our Illinois locations as assigned, including Breese, Columbia, Highland, O'Fallon, and Red Bud. The ability to work at different locations is an essential function of the position.
Why This Is a Great Opportunity for a Recent Graduate
If you're a recent graduate who wants to turn your classroom knowledge into real-world healthcare experience, this position offers an opportunity to learn how a medical practice operates from the front office forward.
You will gain hands-on experience with:
- Patient registration and customer service
- Insurance eligibility and healthcare benefits
- Appointment scheduling and practice workflow
- Electronic medical records and practice management systems
- HIPAA and patient privacy requirements
- Medical office communication and documentation
- Revenue-cycle-related processes
- Working as part of a multidisciplinary healthcare team
- The day-to-day operations of a growing specialty medical practice
This experience can provide a valuable foundation for someone who ultimately wants to pursue healthcare administration, practice management, revenue cycle, operations, or other healthcare leadership roles.
About the Position
We are a growing, fast-paced dermatology practice that understands how important the front office is to the overall patient experience and the success of the practice.
The ideal candidate is professional, dependable, adaptable, and comfortable working in an environment where priorities can change throughout the day. You should enjoy working with people, be confident learning new technology, and take pride in being accurate and organized.
If you are an experienced medical receptionist, we'd love to hear from you. If you are a recent graduate eager to begin your career in healthcare administration, we'd love to hear from you, too.
Responsibilities
- Provide a welcoming and professional experience when checking patients in and out.
- Verify insurance eligibility and assist with insurance-related administrative tasks.
- Answer incoming calls using excellent phone etiquette and schedule appointments accurately and courteously.
- Manage faxes and other incoming documentation.
- Utilize electronic medical record and practice management software, including Modernizing Medicine.
- Maintain accurate patient records.
- Follow HIPAA and patient confidentiality requirements.
- Assist with other administrative and front-office responsibilities as needed.
- Learn and contribute to the workflows that keep a busy medical practice operating efficiently.
What We're Looking For
Dependability: Our patients and team rely on us to be present, prepared, and consistent.
Customer Service: You understand that every interaction with a patient contributes to their overall experience.
Computer Skills: You are comfortable learning new technology and navigating computer systems. Our practice is highly electronic and paperless.
Attention to Detail: Accuracy matters when working with patient information, appointments, insurance, and medical records.
Communication Skills: You can communicate professionally and courteously with patients, coworkers, and healthcare providers both in person and over the phone.
Adaptability: You can adjust to changing priorities and work effectively in a fast-paced environment.
Willingness to Learn: You don't have to know everything on day one. We value people who are eager to learn, ask questions, and grow.
Experience & Education
- Medical administrative or receptionist experience is preferred but not required.
- Recent graduates with a degree in Healthcare Administration, Health Services Administration, Business Administration, or a related field are strongly encouraged to apply.
- Previous medical, dental, veterinary, or Medical Assistant experience is a plus.
- Experience with insurance eligibility is a plus but not required.
- Dermatology experience is a plus but not required.
Benefits
- Monday–Friday schedule
- No nights
- No weekends
- Paid time off
- Paid holidays for full-time employees
- Health, vision, dental, and life insurance for full-time employees
Start Your Healthcare Career With Us
Whether you already have medical office experience or are a recent graduate looking for your first opportunity to gain meaningful healthcare administration experience, we encourage you to apply.
Join our team and gain practical experience in a growing specialty medical practice while developing the skills that can help you build a long-term career in healthcare administration and practice operations.
Apply today—we'd love to meet you!
Job Type: Full-time
Pay: $17.00 - $19.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Referral program
- Vision insurance
Application Question(s):
- Are you able to work at ALL THE LOCATIONS (Breese, Columbia, Highland, O'Fallon and Red Bud, IL)?
Work Location: In person
