Top 15 Hotel front desk manager Jobs in O'fallon, Il

Hotel Front Desk Supervisor
Radisson Fairview Heights —Fairview Heights, IL
- $19 - $21 an hour
- Full-time
- Word processing
- Mid-level
- Windows
Quick Apply
Rooms Operations Manager
Marriott International, Inc —St. Louis, MO
- $60,000 - $73,000 a year
- Full-time
- Mid-level
- Hotel
- High school diploma or GED
Front Desk Clerk
Days Inn —Collinsville, IL
- From $15 an hour
- Part-time
- Hotel
- US work authorization
- Computer skills
- Paid time off
- On-the-job training
Quick Apply
7d
Guest Service Representative
Extended Stay America —O'Fallon, IL
- $15.38 - $15.78 an hour
- Part-time
- Basic math
- English
- Hotel
Quick Apply
Hotel Front Desk Manager / Guest Services Manager
Hampton Inn & Suites – St. Louis at Forest Park —Forest Park, MO
- $55,000 - $60,000 a year
- Weekends as needed
- Leadership
- Communication skills
- Paid jury duty
- AD&D insurance
Quick Apply
Assistant Front Office Manager
Hyatt CENTRIC DOWNTOWN ST. LOUIS —St. Louis, MO
- From $24 an hour
- Full-time
- Mid-level
- Hotel
- High school diploma or GED
- Health insurance
- Dental insurance
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Hotel Assistant General Manager
Hampton Inn & Suites St. Louis at Forest Park —St. Louis, MO
- $55,000 - $60,000 a year
- Weekends as needed
- Background check
- Mid-level
- Hotel
- Paid jury duty
- AD&D insurance
Quick Apply
2d
Front Desk Agent
21c Museum Hotels —St. Louis, MO
- Full-time
- Background check
- Entry level
Quick Apply
4d
Housekeeping Training Manager
Marriott International, Inc —St. Louis, MO
- $25.77 - $28.37 an hour
- Full-time
- Mid-level
- High school diploma or GED
- Team management
11d
Front Desk Clerk
1221 LOCUST LLC - HOME 2 SUITES —St. Louis, MO
- $14 an hour
- Full-time
- Hotel
- High school diploma or GED
- Computer skills
- Health insurance
- Dental insurance
Quick Apply
Night Auditor
Sonesta —St. Louis, MO
- Weekends as needed
- Sales
- Writing skills
- Basic math
- Paid parental leave
- Health savings account
Night Auditor $15/hr
1221 LOCUST LLC -TRU —St. Louis, MO
- $15 an hour
- Full-time
- Hotel
- High school diploma or GED
- 1 year
- Health insurance
- Dental insurance
Quick Apply
Night Audit
Hampton Inn Clayton —Clayton, MO
- Bar
- High school
- Computer literacy
Quick Apply

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Rooms Operations Manager
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Assistant Hotel Front Office Manager- Hilton at Easton
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Review V.I.P. reservations, amenity orders, and resumes for incoming and in-house guests. Maintain guest standards for service by: anticipating guests’ needs,…
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Hotel Front Desk
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Valid driver’s license required. Register guests, issue room keys, and provide information on hotel services and room location. Paid Vacation and Sick Days.

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hotel front desk manager jobs near o'fallon, il

Hotel Front Desk Supervisor

Radisson Fairview Heights
Fairview Heights, IL

Quick Apply

Job Details

Full-time
$19 - $21 an hour

Qualifications

Customer communication
Staff supervision
Word processing
Spreadsheets
Managing hospitality teams
Windows
High school diploma or GED
Front desk
Productivity software
Hotel and accommodations guest complaints handling
General management

Full Job Description

Job Summary:
We are looking for a Front Desk Supervisor to lead and manage the front desk operations of our hotel. The ideal candidate will be responsible for overseeing a team of front desk staff, greeting guests, addressing guest inquiries and complaints, and ensuring a professional lobby environment. Strong leadership, time management, organizational, and communication skills are essential.

Compensation: $19 - $21

Key Responsibilities:

Led and trained front desk staff, and managed shift schedules.
Process guest check-ins, confirm reservations, assign rooms, and issue room keys.
Handle confidential guest information with integrity.
Resolve guest complaints and requests in a friendly, professional manner.
Ensure the lobby and common areas are clean and welcoming.
Manage cash drawer contents and transactions during shifts.
Coordinate with Housekeeping/Maintenance to ensure room readiness.
Process payments (cash, debit, credit) and check-outs, resolving any charges.
Generate daily reports (arrivals, departures, special requests) and ensure accuracy.
Supervise staff performance and complete performance reviews.
Assist guests with directions and information about the property and local areas.
Perform administrative duties such as filing and updating records.
Ensure all front desk activities (bookings, appointments, calls, emails) are handled efficiently.
Complete other duties as assigned.

Requirements:

Minimum 2 years of hospitality experience.
Minimum 2 years of front desk experience.
At least 1 year of supervisory experience, preferably in hospitality.
Proficiency in Windows OS and company-approved spreadsheets and word processing.
Strong verbal and written communication skills.
Ability to handle guest complaints and resolve issues promptly.
Ability to manage time effectively in high-pressure situations.
High school diploma or equivalent.

Physical Demands:

Regularly required to walk, stand, and use hands to reach.
Frequently required to stoop, kneel, crouch, or crawl.
Must be able to lift and move up to 50 pounds occasionally.

Quick Apply

Refine Your Search

hotel front desk manager jobs in o'fallon, il

Hotel Front Desk Supervisor

Rooms Operations Manager

Front Desk Clerk

Guest Service Representative

Hotel Front Desk Manager / Guest Services Manager

Assistant Front Office Manager

Hotel Assistant General Manager

Front Desk Agent

Housekeeping Training Manager

Front Desk Clerk

Night Auditor

Night Auditor $15/hr

Night Audit

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