Top 11 Help desk analyst Jobs in O'fallon, Mo

IT Help Desk Analyst
Hogan —St. Louis, MO
- On call
- Mid-level
- Commercial
Quick Apply
9d
Help Desk - Systems Support Analyst
St. Louis County, MO —Clayton, MO
- $21.49 - $25.79 an hour
- Full-time
- Computer Science
- Computer literacy
- Mid-level
- Paid parental leave
- Paid holidays
4d
Tier 1 MSP Technician
Cloud5 Communications —Chesterfield, MO
- Weekends as needed
- High school diploma or GED
- Analysis skills
- 1 year
- Health insurance
- Dental insurance
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Junior Help Desk Analyst (Part-Time, HUBZone)
Humango Solutions —St. Louis, MO
- $15 an hour
- Part-time
- Hybrid work
- Background check
- Computer Science
- Inventory management
- 401(k) matching
- Flexible schedule
Quick Apply
Banking Support Analyst
TKC Holdings —St. Louis, MO
- $24.04 - $26.44 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Research
- AD&D insurance
- Disability insurance
14d
ROC Escalation Engineer
GFI Digital —Maryland Heights, MO
- Full-time
- Computer science
- Computer Science
- 5 years
- Health savings account
- AD&D insurance
Quick Apply

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Client Services Specialist (IT Service Desk)
Pearl Solutions Group —Saint Charles, MO
Driver’s license, and reliable transportation a must (may be asked to use company vehicle). Continually learning new technical skills on your own time.
From $50,000 a year
Quick Apply
Entry Level Application Systems Support Technician - In Office
Speed Commerce —Louisiana, MO
*Soft Skills:* Strong verbal and written communication is essential for explaining complex technical concepts to non-technical users.
From $15.50 an hour
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Help Desk Support Specialist
Franklin International —Columbus, OH
Maintains computer, fax, and phone system functionality by responding to user calls, emails or chat requests for support in compliance with company policy.
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Help Desk Analyst
DWYER INSTRUMENTS, LLC —Westerville, OH
This role is responsible for process management of the finest end-user experience, acting as the final point of contact to provide proactive and requested…
$22 - $29 an hour
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8d

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help desk analyst jobs near o'fallon, mo

IT Help Desk Analyst

Hogan -
St. Louis, MO

Quick Apply

Job Details

9 days ago

Qualifications

Mid-level

Full Job Description

Hogan Transportation is a 100-year-old full-service, multi-faceted transportation company operating throughout North America with a tradition of unparalleled, personalized service to clients, utilizing first-class equipment and advanced technology.

Job Summary

Provides technical assistance to computer users, both local and remote. Answers questions or resolves computer problems for employees in person, or via telephone or electronically. Provides assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems. Able to work and make decisions under specific supervision. Follows detailed instructions. Actions impact individual tasks and milestones. Applies practical application of technical principles, theories, and concepts.

Essential Duties and Responsibilities

Resolves more complex and/or high priority problems.
Develops training materials and procedures.
Oversees the daily performance of computer systems.
Answers user inquiries regarding computer software or hardware operation to resolve problems.
Enters commands and observes system functioning to verify correct operations and detect errors.
Sets up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software.
Installs and performs minor repairs to hardware, software, or peripheral equipment, following design or installation specifications.
Trains users, as applicable, regarding software or hardware functionality.
Updates Help Desk tickets with appropriate updates on activities and closes tickets with resolution entered upon completion of the job.
Participate in after hours on-call rotation to ensure night and weekend crews are properly supported.
Reads technical manuals, confer with users, or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support.
Prepares evaluations of software or hardware and recommends improvements or upgrades.
Maintains knowledge of hardware and software through trade magazines and technical manuals or by attending conferences/ seminars.
Inspects equipment and reads order sheets to prepare for delivery to users.
Modifies and customizes commercial programs for internal needs.
Configures systems and setup, both hardware and software.
Follows strict IT security policies.
Engages in in depth research and troubleshooting to resolve technical issues.
Performs other duties as assigned.

Requirements

HS Diploma required, Associates/Bachelors in technical field preferred
Practical work experience in a professional setting is required.
Must be able to work independently and take initiative
Strong customer service orientation
Good verbal and written communications skills
Proficient with Microsoft Operating Systems and PC Hardware

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Refine Your Search

help desk analyst jobs in o'fallon, mo

IT Help Desk Analyst

Help Desk - Systems Support Analyst

Tier 1 MSP Technician

Junior Help Desk Analyst (Part-Time, HUBZone)

Banking Support Analyst

ROC Escalation Engineer

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