Top 13 Service desk analyst Jobs in O'fallon, Mo

IT Help Desk Analyst
Hogan —St. Louis, MO
- On call
- Mid-level
- Commercial
Quick Apply
9d
Help Desk - Systems Support Analyst
St. Louis County, MO —Clayton, MO
- $21.49 - $25.79 an hour
- Full-time
- Computer Science
- Computer literacy
- Mid-level
- Paid parental leave
- Paid holidays
4d
Systems Support Analyst
Behavioral Health Response —St. Louis, MO
- $47,400 - $64,300 a year
- Choose your own hours
- Remote
- Bachelor of Science
- Salesforce
- Mid-level
Quick Apply
8d
Junior Help Desk Analyst (Part-Time, HUBZone)
Humango Solutions —St. Louis, MO
- $15 an hour
- Part-time
- Hybrid work
- Background check
- Computer Science
- Inventory management
- 401(k) matching
- Flexible schedule
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Banking Support Analyst
TKC Holdings —St. Louis, MO
- $24.04 - $26.44 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Research
- AD&D insurance
- Disability insurance
14d
Tier 1 MSP Technician
Cloud5 Communications —Chesterfield, MO
- Weekends as needed
- High school diploma or GED
- Analysis skills
- 1 year
- Health insurance
- Dental insurance
Quick Apply
Endpoint Support Technician II - Stifel Bank
Stifel —St. Louis, MO
- Full-time
- Microsoft Outlook
- Mid-level
- Windows
- Health insurance
- Dental insurance
Network Systems Analyst - WashU IT
Washington University in St. Louis —St. Louis, MO
- $58,400 - $99,700 a year
- Online Application
- Pass drug screening
- Mid-level
- Office
- Commuter assistance
- Employee assistance program
ROC Escalation Engineer
GFI Digital —Maryland Heights, MO
- Full-time
- Computer science
- Computer Science
- 5 years
- Health savings account
- AD&D insurance
Quick Apply

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Analyst III Epic EHR Application (Remote)
Washington University in St. Louis —St. Louis, MO
More than one credential, certification or professional license may be required depending on the role. A driver's license is not required for this position.
$75,200 - $128,800 a year
IT Help Desk Analyst
Hogan —St. Louis, MO
HS Diploma required, Associates/Bachelors in technical field preferred. Reads technical manuals, confer with users, or conduct computer diagnostics to…
Quick Apply
9d

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Technical Support Specialist
Proteam Solutions —Columbus, OH
Provide high-quality customer service while managing a high volume of inbound phone calls. Experience using remote access and remote troubleshooting tools.
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Service Desk Analyst
Prepcloud —Columbus, OH
The ideal candidate will provide first-level technical support to end users, troubleshoot hardware and software issues, manage service requests, and ensure…
$28 an hour

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service desk analyst jobs near o'fallon, mo

IT Help Desk Analyst

Hogan -
St. Louis, MO

Quick Apply

Job Details

9 days ago

Qualifications

Mid-level

Full Job Description

Hogan Transportation is a 100-year-old full-service, multi-faceted transportation company operating throughout North America with a tradition of unparalleled, personalized service to clients, utilizing first-class equipment and advanced technology.

Job Summary

Provides technical assistance to computer users, both local and remote. Answers questions or resolves computer problems for employees in person, or via telephone or electronically. Provides assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems. Able to work and make decisions under specific supervision. Follows detailed instructions. Actions impact individual tasks and milestones. Applies practical application of technical principles, theories, and concepts.

Essential Duties and Responsibilities

Resolves more complex and/or high priority problems.
Develops training materials and procedures.
Oversees the daily performance of computer systems.
Answers user inquiries regarding computer software or hardware operation to resolve problems.
Enters commands and observes system functioning to verify correct operations and detect errors.
Sets up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software.
Installs and performs minor repairs to hardware, software, or peripheral equipment, following design or installation specifications.
Trains users, as applicable, regarding software or hardware functionality.
Updates Help Desk tickets with appropriate updates on activities and closes tickets with resolution entered upon completion of the job.
Participate in after hours on-call rotation to ensure night and weekend crews are properly supported.
Reads technical manuals, confer with users, or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support.
Prepares evaluations of software or hardware and recommends improvements or upgrades.
Maintains knowledge of hardware and software through trade magazines and technical manuals or by attending conferences/ seminars.
Inspects equipment and reads order sheets to prepare for delivery to users.
Modifies and customizes commercial programs for internal needs.
Configures systems and setup, both hardware and software.
Follows strict IT security policies.
Engages in in depth research and troubleshooting to resolve technical issues.
Performs other duties as assigned.

Requirements

HS Diploma required, Associates/Bachelors in technical field preferred
Practical work experience in a professional setting is required.
Must be able to work independently and take initiative
Strong customer service orientation
Good verbal and written communications skills
Proficient with Microsoft Operating Systems and PC Hardware

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Refine Your Search

service desk analyst jobs in o'fallon, mo

IT Help Desk Analyst

Help Desk - Systems Support Analyst

Systems Support Analyst

Junior Help Desk Analyst (Part-Time, HUBZone)

Banking Support Analyst

Tier 1 MSP Technician

Endpoint Support Technician II - Stifel Bank

Network Systems Analyst - WashU IT

ROC Escalation Engineer

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