Top 26 It help desk analyst Jobs in O'fallon Il

IT Help Desk Analyst
Hogan Transportation —St. Louis, MO
- On call
- Word processing
- Research
- Mid-level
- Health insurance
- Dental insurance
Clinical Service Help Desk Analyst - Remote
NTT Ltd —St. Louis, MO
- $37,944 - $62,000 a year
- Overtime
- Computer literacy
- English
- Mid-level
- Health savings account
- AD&D insurance
8d
IT Support Analyst
Central States Water Resources —St. Louis, MO
- Microsoft Outlook
- Computer Science
- Mid-level
Quick Apply
IT Support Analyst I
Harris-Stowe State University —St. Louis, MO
- $45,000 - $55,000 a year
- Weekends as needed
- Classroom
- Microsoft Outlook
- Computer Science
Quick Apply
Help Desk Tier III (Systems Administrator)
D&G Support Services, LLC —St. Louis, MO
- $60,000 - $80,000 a year
- Computer Science
- Mid-level
- Windows
- 401(k)
- Tuition reimbursement
8d
Sr. Service Desk Analyst
CannonDesign —St. Louis, MO
- 6 years
- System design
- Office
Network Operations Center Support Analyst
Global Enterprise Services, LLC —Swansea, IL
- Microsoft Outlook
- High school
- Military
Quick Apply
IT Support Analyst
Hollywood Casino St. Louis —St. Louis, MO
- From $50,000 a year
- Full-time
- Bachelor of Science
- Basic math
- Mid-level
- Health insurance
- Paid time off
8d
SATCOM IP Network Support Analyst
Leidos —Scott AFB, IL
- $48,100 - $86,950 a year
- Full-time
- Mid-level
- High school diploma or GED
- Fair chance
JD Edwards Support Tech
Stellar IT Solutions LLC —St. Louis, MO
- $40 - $45 an hour
- Day shift
- Remote
- Mid-level
- SQL
- Communication skills
Quick Apply
System Support Analyst-Entry Level
UMSL —St. Louis, MO
- $15.10 - $20.75 an hour
- Full-time
- Classroom
- Office
- University
- Paid parental leave
- Disability insurance
3d
IT Support Analyst
Belcan —Wood River, IL
- $23 - $24 an hour
- Contract
- Computer science
- Clean driving record
- Computer Science
Quick Apply
8d
EOC Support Analyst
Tierpoint —St. Louis, MO
- $23 an hour
- Weekends as needed
- Office
- Windows
- 2 years
Systems Support Analyst
Behavioral Health Response —St. Louis, MO
- $47,400 - $64,300 a year
- Full-time
- Bachelor of Science
- Salesforce
- Mid-level
Quick Apply
Defense System Analyst
Booz Allen Hamilton —Scott AFB, IL
- $86,800 - $198,000 a year
- Full-time
- 5 years
- Office
- High school diploma or GED
- Disability insurance
- Health insurance
Content Workflow Analyst
TEGNA Inc. —St. Louis, MO
- Part-time
- Mid-level
- Trade school
- Experience equivalent to degree accepted
- Paid holidays
- Disability insurance
Director, Enterprise ERP Support Services
BW Corporate US —St. Louis, MO
- $170,000 - $210,000 a year
- Full-time
- Background check
- Computer science
- Computer Science
- Health insurance
- Dental insurance
GEOINT Trainer and Analyst
GeoYeti —St. Louis, MO
- Full-time
- Military
- 3 years
- Training & development
- Disability insurance
- Health insurance
Business Applications Director, Packaging Platform
BW Packaging —St. Louis, MO
- Extended hours
- Background check
- Computer science
- 7 years
FinOps AI / ML Engineer Assoc Director
Accenture —St. Louis, MO
- $150,900 - $413,600 a year
- Full-time
- Hybrid work
- Azure
- Management
- Computer Science
- Paid holidays
- Disability insurance
12d

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it help desk analyst jobs near o'fallon il

IT Help Desk Analyst

Hogan Transportation -
St. Louis, MO

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Job Details

Benefits

Health insurance
Dental insurance
Paid time off
Vision insurance
401(k) matching
Opportunities for advancement

Qualifications

Computer operation
Research
High school diploma or GED

Full Job Description

From our headquarters in St. Louis to locations nationwide, we help driven professionals find career paths that promote growth. Join a team that is dedicated to investing in your success. Benefits of Working at Hogan Health Plan Options to Fit Every Family Size Dental & Vision Insurance PTO Upon Hire 401K Matching Program Advancement Opportunities

Our Culture in Action

With over 105 years of business experience and a family-oriented approach to managing relationships, we foster a culture of care, integrity and trust with our employees, customers and partners.

IT Help Desk Analyst

Hogan Transportation is a 100-year-old full-service, multi-faceted transportation company operating throughout North America with a tradition of unparalleled, personalized service to clients, utilizing first-class equipment and advanced technology.

Job Summary

Provides technical assistance to computer users, both local and remote. Answers questions or resolves computer problems for employees in person, or via telephone or electronically. Provides assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems. Able to work and make decisions under specific supervision. Follows detailed instructions. Actions impact individual tasks and milestones. Applies practical application of technical principles, theories, and concepts.

Essential Duties and Responsibilities

Resolves more complex and/or high priority problems.
Develops training materials and procedures.
Oversees the daily performance of computer systems.
Answers user inquiries regarding computer software or hardware operation to resolve problems.
Enters commands and observes system functioning to verify correct operations and detect errors.
Sets up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software.
Installs and performs minor repairs to hardware, software, or peripheral equipment, following design or installation specifications.
Trains users, as applicable, regarding software or hardware functionality.
Updates Help Desk tickets with appropriate updates on activities and closes tickets with resolution entered upon completion of the job.
Participate in after hours on-call rotation to ensure night and weekend crews are properly supported.
Reads technical manuals, confer with users, or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support.
Prepares evaluations of software or hardware and recommends improvements or upgrades.
Maintains knowledge of hardware and software through trade magazines and technical manuals or by attending conferences/ seminars.
Inspects equipment and reads order sheets to prepare for delivery to users.
Modifies and customizes commercial programs for internal needs.
Configures systems and setup, both hardware and software.
Follows strict IT security policies.
Engages in in depth research and troubleshooting to resolve technical issues.
Performs other duties as assigned.

Requirements

HS Diploma required, Associates/Bachelors in technical field preferred
Practical work experience in a professional setting is required.
Must be able to work independently and take initiative
Strong customer service orientation
Good verbal and written communications skills
Proficient with Microsoft Operating Systems and PC Hardware

Contact Us

Want to learn more about working at Hogan? Get in touch, and we’ll get back to you as soon as possible.

Apply Now

Refine Your Search

it help desk analyst jobs in o'fallon il

IT Help Desk Analyst

Clinical Service Help Desk Analyst - Remote

IT Support Analyst

IT Support Analyst I

Help Desk Tier III (Systems Administrator)

Sr. Service Desk Analyst

Network Operations Center Support Analyst

IT Support Analyst

SATCOM IP Network Support Analyst

JD Edwards Support Tech

System Support Analyst-Entry Level

IT Support Analyst

EOC Support Analyst

Systems Support Analyst

Defense System Analyst

Content Workflow Analyst

Director, Enterprise ERP Support Services

GEOINT Trainer and Analyst

Business Applications Director, Packaging Platform

FinOps AI / ML Engineer Assoc Director

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