Top 54 Guest service agent Jobs in O'fallon Mo

Front Desk Agent
Residence Inn by Marriott O'Fallon —O'Fallon, MO
- Weekends as needed
- Residential
- Hotel
- High school diploma or GED
- Paid jury duty
- Paid holidays
Quick Apply
7d
Front Desk Agent
Holiday Inn Express (1175 Technology LLC) —O'Fallon, MO
- English
- Hotel
- High school diploma or GED
Front Desk Agent
Staybridge Suites (1155 Technology LLC) —O'Fallon, MO
- English
- Hotel
- High school diploma or GED
Part Time Front Desk Sales Associate
Massage Envy —O'Fallon, MO
- $15 - $18 an hour
- Choose your own hours
- Clinic
- Math
- Computer skills
- Wellness program
- Paid time off
Quick Apply
10d
Front Desk Agent
Midas Hospitality —Wentzville, MO
- Full-time
- Hotel
- Organizational skills
- Entry level
- Health insurance
- Dental insurance
Quick Apply
8d
Night Auditor
Residence Inn by Marriott O'Fallon —O'Fallon, MO
- Weekends as needed
- Residential
- Hotel
- High school diploma or GED
- Paid jury duty
- Paid holidays
Quick Apply
14d
Budtender
Mint Cannabis —Saint Peters, MO
- $15 an hour
- Full-time
- Computer literacy
- High school diploma or GED
- 21 years or older
- Dental insurance
- Paid time off
Quick Apply
9d
Front Desk Agent - Evenings, Part Time)
Midas Hospitality —Wentzville, MO
- Part-time
- Hotel
- 21 years or older
- Organizational skills
- Health insurance
- Dental insurance
Quick Apply
Front Desk Agent - Evenings - Weekends
Comfort Suites St Charles – St. Louis —Saint Charles County, MO
- $15 - $17 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- Organizational skills
Quick Apply
11d
Front Desk Agent - Courtyard by Marriott Chesterfield MO
KMG Hotels —Chesterfield, MO
- $17 - $18 an hour
- Full-time
- Hotel
- 1 year
- Entry level
Quick Apply
Front Desk Agent
Marriott International, Inc —St. Louis, MO
- Part-time
- Hotel
- High school diploma or GED
- Front desk
- Employee discount
3d
Front Desk Agent
Larkspur Landing Hotel —Maryland Heights, MO
- Weekends as needed
- Hotel
- Communication skills
- Entry level
Quick Apply
Budtender - Overnight
Mint Cannabis —Saint Peters, MO
- $15 an hour
- Overnight shift
- Computer literacy
- High school diploma or GED
- 21 years or older
- Dental insurance
- Paid time off
Quick Apply
9d
Front Desk Agent
Homewood Suites by Hilton-Chesterfield, MO —Chesterfield, MO
- $16 - $18 an hour
- Part-time
- Hospitality
- Customer service
- Hotel
- Employee discount
Quick Apply
Front Desk Agent
Holiday Inn Express Chesterfield —Chesterfield, MO
- From $16 an hour
- Part-time
- English
- Hotel
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
10d
Front Desk Agent-PRN
Hyatt Select St. Louis Airport Hotel —St. Louis, MO
- $15 - $17 an hour
- Part-time
- In-person
- Entry level
- Resort
- Employee discount
- Professional development assistance
Quick Apply
4d
Front Desk Agent - Residence Inn / Courtyard by Marriott - St. Louis MO, West County
Midas Hospitality —St. Louis, MO
- Full-time
- Residential
- Hotel
- Organizational skills
- Health insurance
- Dental insurance
Quick Apply
Front Desk Agent - Flexible Schedules
Midas Hospitality —St. Louis, MO
- $15 - $16 an hour
- Part-time
- Residential
- Hotel
- Organizational skills
- Health insurance
- Dental insurance
Quick Apply
Front Desk Agent
Double Star Maryland Heights Llc —Maryland Heights, MO
- $15 - $17 an hour
- Full-time
- Computer literacy
- Hotel
- Computer skills
- Employee discount
- Opportunities for advancement
Quick Apply
Front Desk Agent
Marcus Clayton LLC —St. Louis, MO
- Writing skills
- English
- Hotel
Quick Apply

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guest service agent jobs near o'fallon mo

Front Desk Agent

Residence Inn by Marriott O'Fallon -
O'Fallon, MO

Quick Apply

Job Details

7 days ago

Benefits

Paid jury duty
Paid holidays
Health insurance
Dental insurance
Flexible spending account
Employee assistance program
Vision insurance
401(k) matching
Bereavement leave

Qualifications

Customer communication

Full Job Description

Join Our Team at the Residence Inn by Marriott St. Louis O’Fallon!

The Residence Inn by Marriott St. Louis O’Fallon is seeking a Hotel Guest Service Agent, Hotel Front Desk Clerk or Hotel Front Office Agent.

About Us:
Working at the Residence Inn St. Louis O’Fallon offers numerous benefits, including professional growth within the globally recognized Marriott brand, access to comprehensive training, and career development opportunities. Associates enjoy competitive wages, benefits like health insurance and discounted hotel stays, and a supportive, team-oriented work environment.

Why This Role?
Working as a Hotel Guest Service Agent, Hotel Front Desk Agent or Hotel Front Desk Clerk at the Residence Inn by Marriott St. Louis O’Fallon, Missouri offers a rewarding opportunity to be part of a dynamic hospitality team. The Hotel Guest Service Agent, Hotel Front Desk Agent, or Hotel Front Desk Clerk allows you to be at the forefront of delivering exceptional service, ensuring guests have a seamless and enjoyable experience from check-in to check-out. With the hotel’s convenient location near the airport, you will interact with a diverse range of travelers, from business professionals to vacationing families, providing a chance to build strong communication and problem-solving skills.

What’s In It for You?
Comprehensive Benefits: Medical, Dental and Vision
Financial Perks: 401(k) with company match, NEXT DAY PAY, and flexible spending accounts
Time Off: Vacation, Personal Days, and Holiday pay
Exclusive Discounts: Hotel, food, and beverage savings for personal travel
Professional Growth: Online training courses
Additional Support: Employee Assistance Program, jury duty leave, bereavement leave, and more

Key Responsibilities for the Hotel Guest Service Agent, Hotel Front Desk Clerk or Hotel Front Office Agent include:

Guest Check-In and Check-Out: Assisting guests with the check-in and check-out process efficiently, ensuring a smooth and welcoming experience.
Reservations Management: Handling room reservations, cancellations, and modifications accurately while maintaining up-to-date records.
Customer Service: Responding promptly and professionally to guest inquiries, complaints, and special requests, aiming to exceed guest expectations.
Payment Processing: Handling payment transactions, including room charges, deposits, and refunds, while ensuring accuracy and compliance with hotel policies.
Communication Hub: Coordinating with other hotel departments, such as housekeeping and maintenance, to address guest needs and resolve issues promptly.
Providing Information: Offering information about hotel services, amenities, local attractions, and transportation options to assist guests with their plans.
Problem-Solving: Resolving guest concerns or complaints effectively, escalating issues when necessary to maintain satisfaction.
Maintaining Records: Keeping accurate and organized records of guest stays, payments, and interactions in the hotel’s property management system (PMS).
Promoting Hotel Services: Upselling rooms and promoting hotel amenities, such as dining options or event spaces, to enhance the guest experience.
Ensuring Security: Following safety and security protocols to safeguard guests, staff, and property, including verifying guest identification and monitoring for suspicious activity.

What We are Looking for in a Hotel Guest Service Agent, Hotel Front Desk Clerk or Hotel Front Office Agent:

Previous experience in customer-facing roles, such as in hospitality, retail, or food service, is often required or preferred.
Strong interpersonal skills and a focus on delivering exceptional service are essential.
Familiarity with using computers and software systems, especially reservation or property management systems (PMS)
Strong verbal and written communication skills are necessary for interacting with guests and team members professionally and clearly.
Experience handling guest complaints or resolving conflicts in a calm and effective manner is a valuable asset.
Previous roles that required managing multiple tasks, such as answering phones, handling reservations, and assisting guests simultaneously, prepare candidates for the demands of the job.
Familiarity with front desk operations, check-in/check-out procedures, or reservation systems is a plus.
A high school diploma or equivalent

Experience in jobs with irregular hours, such as evening, weekend, or holiday shifts

Applicants should have flexibility to work weekends & holidays

Why Commonwealth Hotels?
Founded in 1986, Commonwealth Hotels is a leading hospitality management company known for our exceptional guest and associate satisfaction, market premiums, and superior ROI. We believe in fostering a world-class culture where great people deliver extraordinary results.

Explore Our Hotel:
https://www.marriott.com/en-us/hotels/stlof-residence-inn-st-louis-ofallon/overview/

At Commonwealth Hotels, we value diversity and are proud to be an Equal Opportunity Employer. Employment decisions are based on qualifications, merit, and business needs.

Join us in shaping the future of hospitality in St. Louis O’Fallon, Missouri! Apply today!

Quick Apply

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guest service agent jobs in o'fallon mo

Front Desk Agent

Front Desk Agent

Front Desk Agent

Part Time Front Desk Sales Associate

Front Desk Agent

Night Auditor

Budtender

Front Desk Agent - Evenings, Part Time)

Front Desk Agent - Evenings - Weekends

Front Desk Agent - Courtyard by Marriott Chesterfield MO

Front Desk Agent

Front Desk Agent

Budtender - Overnight

Front Desk Agent

Front Desk Agent

Front Desk Agent-PRN

Front Desk Agent - Residence Inn / Courtyard by Marriott - St. Louis MO, West County

Front Desk Agent - Flexible Schedules

Front Desk Agent

Front Desk Agent

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