Top 2 Helpdesk specialist Jobs in O'fallon Mo

IT Support Specialist
J.D. Streett & Company, Inc. —Maryland Heights, MO
- $24 - $29 an hour
- Full-time
- Background check
- ERP systems
- Mid-level
Quick Apply
Endpoint Support Technician II - Stifel Bank
Stifel —St. Louis, MO
- Full-time
- Microsoft Outlook
- Mid-level
- Windows
- Health insurance
- Dental insurance

Discover related jobs

Based on your search for helpdesk specialist jobs.

Client Services Specialist (IT Service Desk)
Pearl Solutions Group —Saint Charles, MO
Driver’s license, and reliable transportation a must (may be asked to use company vehicle). Continually learning new technical skills on your own time.
From $50,000 a year
Quick Apply
Entry Level Application Systems Support Technician - In Office
Speed Commerce —Louisiana, MO
*Soft Skills:* Strong verbal and written communication is essential for explaining complex technical concepts to non-technical users.
From $15.50 an hour
Quick Apply

Show more related jobs

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

Tier 1 Technical Support Specialist
Kloud9 IT, Inc. —Columbus, OH
Ability to explain technical concepts to non-technical users clearly and effectively. As the front line of support, the Tier 1 Specialist is responsible for…
$40,000 - $50,000 a year
Quick Apply
Help Desk Support Specialist
Franklin International —Columbus, OH
Maintains computer, fax, and phone system functionality by responding to user calls, emails or chat requests for support in compliance with company policy.
Quick Apply

Show more jobs in cities nearby

I want to receive the latest job alert for helpdesk specialist in o'fallon mo

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

helpdesk specialist jobs near o'fallon mo

Support Technician jobs in Lincoln, RI

Chat Support Remote jobs in Fort Lauderdale, FL

It Support jobs in Nashville, TN

Hvac Technician jobs in Hermiston, OR

Support Technician jobs in Livonia, MI

Support Technician jobs in Sioux City, IA

Support Technician jobs in Katy, TX

Emergency Room Technician jobs in Newport Beach, CA

It Support Specialist jobs in Jacksonville, FL

Peer Support Specialist jobs in Indiana

It Support Specialist jobs in Riverside, CA

It Support Specialist jobs in Lexington, KY

Benefits Specialist jobs in Boston, MA

It Support Specialist jobs in Washington State

It Project Manager jobs in Cincinnati, OH

It Support Specialist jobs in Columbia, SC

IT Support Specialist

J.D. Streett & Company, Inc. -
Maryland Heights, MO

Quick Apply

Job Details

Full-time
$24 - $29 an hour

Qualifications

Desktop computer repair
Laptop (troubleshooting support)
Printer (troubleshooting support)
Network infrastructure
Computer hardware
Desktop (troubleshooting support)
Networking equipment (troubleshooting support)
Technical customer support for office equipment
Peripheral hardware support

Full Job Description

J.D. Streett & Company, Inc. is seeking a full-time, hands-on IT Support Specialist to provide day-to-day technical support across a diversified petroleum company with operations including fuel wholesaling, lubricant blending and packaging, and retail convenience stores. The company operates more than 25 locations including terminals, plants, retail stores, and corporate offices.

This role will serve as the primary first-line IT support resource with a strong focus on the corporate office and retail store operations. Responsibilities include troubleshooting hardware, software, networking, printers, user support, and maintaining pricing and item data within the retail ERP / Pricebook system.

This is an excellent opportunity for a motivated candidate who enjoys solving problems, supporting users, and working in a multi-location operating environment.

Operational IT Support & Help Desk

Provide first-level IT support for users across corporate, plant, terminal, and retail store locations
Diagnose and resolve issues involving desktops, laptops, printers, scanners, mobile devices, phones, and peripherals
Troubleshoot Microsoft Office, email, password resets, file access, VPN, and common software issues
Set up new employee workstations, user accounts, hardware, and system access
Coordinate with outside IT vendors or managed service providers when escalations are needed
Maintain IT inventory of computers, monitors, printers, and related equipment
Assist with onboarding and offboarding users (account setup, equipment provisioning)
Maintain basic IT documentation and inventories

Networking / Infrastructure Support

Assist with troubleshooting internet connectivity, Wi-Fi, routers, switches, and store network devices
Support point-of-sale, back-office, and payment-related hardware connectivity
Coordinate service calls for outages or communication issues

Retail Systems / Pricebook Support

Integrate retail pricing updates and new products entries within the company ERP / retail management system
Maintain product pricing, promotions, taxes, UPCs, categories, and item records
Analyze sales performance and inventory alignment using Pricebook data
Support store managers with pricing discrepancies, register issues, and system questions
Ensure timely and accurate execution of fuel and merchandise price changes
Implement EDI vendor invoicing imports where possible
Assist with general ERP user support for retail teams

General Administration

Document recurring issues and maintain support procedures
Assist with technology projects, hardware rollouts, and software upgrades.
Travel occasionally to local company locations for support needs

Required Qualifications:

Post-high school education in IT, Computer Systems, or a related field (associate degree, technical certificate, or equivalent experience)
1–3 years of hands-on IT support, helpdesk, or desktop support experience
Practical experience troubleshooting hardware, printers, and basic networking issues
Strong customer service skills with the ability to support non-technical users
Ability to work independently and manage multiple support requests

Preferred Qualifications:

Experience supporting retail, point-of-sale (POS), or multi-site environments
Familiarity with ERP systems, especially retail pricing or Pricebook management
Knowledge of convenience store or petroleum retail operations
A+ or similar entry-level IT certification

Must pass a pre-employment background check.

We look forward to working with you!

EOE/M/F/V/D/AA

Quick Apply

Refine Your Search

helpdesk specialist jobs in o'fallon mo

IT Support Specialist

Endpoint Support Technician II - Stifel Bank

Discover related jobs

Explore jobs in cities nearby

I want to receive the latest job alert for helpdesk specialist in o'fallon mo

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected