Top 597 Front office manager Jobs in Oak Brook, Il

Assistant Front Office Manager
Marriott International, Inc —Chicago, IL
- $79,000 - $96,000 a year
- Full-time
- No experience needed
- Mid-level
- Hotel
Office Manager
Confidential —Glen Ellyn, IL
- $22 - $25 an hour
- Full-time
- Dental office
- Bachelor of Science
- Mid-level
- Health insurance
- Paid time off
Quick Apply
14d
Especialista en Soluciones de Seguros
More Insurance Group inc —Chicago, IL
- $12 - $15 an hour
- Full-time
- Management
- Inventory management
- Mid-level
Quick Apply
Dental Office Manager
Confidential - Beverly Area —Chicago, IL
- $27 - $35 an hour
- Full-time
- Background check
- Dental office
- HIPAA
- Health savings account
- Health insurance
Quick Apply
3d
Office Manager - Hoffman Estates
ADESA —Hoffman Estates, IL
- $65,000 - $75,000 a year
- Background check
- English
- Mid-level
- Paid holidays
- Paid time off
Quick Apply
Technical Recruiting Manager
Enterprise Peak —Chicago, IL
- $80,000 - $90,000 a year
- Urgently hiring
- Hybrid work
- Background check
- Office
- Supervising experience
- Health insurance
- Dental insurance
Dental Treatment Coordinator
City edge —Chicago, IL
- $30 - $37 an hour
- Full-time
- Dental office
- Mid-level
- Team management
- Continuing education credits
- Health insurance
Quick Apply
7d
RETAIL STORE GENERAL MANAGER
Micro Center —Westmont, IL
- $105,000 - $125,000 a year
- Weekends as needed
- 7 years
- Merchandising
- Ability to lift 50 pounds
- Health insurance
- Dental insurance
Quick Apply
Medical Office Secretary/ Medical Office Assistant
Cardiothoracic & Vascular Surgical Associates, S.C. —Elk Grove Village, IL
- $21 - $25 an hour
- Full-time
- Vital signs
- Surgery
- Medical office experience
- Health savings account
- Health insurance
Quick Apply
11d
Residential Sales Manager – Urgently Hiring
MPower Direct —Chicago, IL
- $60,000 - $125,000 a year
- Urgently hiring
- Clean driving record
- Mid-level
- Office
- Health insurance
- Paid time off
Quick Apply
Night Audit Agent
Fairfield Inn & Suites —Lombard, IL
- From $17 an hour
- Part-time
- Management
- Sales
- Windows
- Paid holidays
- Health insurance
Quick Apply
Dental Office Coordinator
United Dental Partners —Arlington Heights, IL
- $22 - $24 an hour
- Full-time
- Background check
- Spanish
- Dental office
- Commuter assistance
- Paid holidays
Quick Apply
7d
Assistant Property Manager
Confidential —Chicago, IL
- $27 an hour
- Weekends as needed
- Microsoft Excel
- Microsoft Outlook
- Ability to walk for extended periods
- Health savings account
- Health insurance
Quick Apply
7d
Sales Manager – Food & Nutrition
Quadra Group —Chicago, IL
- $135,000 - $198,600 a year
- Overnight shift
- 3 years
- Analysis skills
- Driver's License
- Health insurance
- Dental insurance
Quick Apply
Assistant Store Manager 6915
Extra Space Management, Inc —Hanover Park, IL
- $16.50 - $18.54 an hour
- Full-time
- High school diploma or GED
- Driver's License
- Warehouse
- Wellness program
- Health savings account
Quick Apply
7d
Restaurant Manager
Giordano's —Naperville, IL
- $60,000 - $75,000 a year
- Weekends as needed
- Mid-level
- Recruiting
- In-person
- Paid training
- Disability insurance
Quick Apply
Restaurant Manager
Giordano's —Chicago, IL
- $65,000 - $75,000 a year
- Weekends as needed
- Spanish
- Sales
- Ability to walk for extended periods
- Paid training
- Health insurance
Quick Apply
Assistant Front Office Manager
voco Chicago Downtown/Holiday Inn Chicago Dwtn - Wolf Point —Chicago, IL
- $58,000 - $60,000 a year
- Full-time
- Mid-level
- Hotel
- High school diploma or GED
- Paid holidays
- 401(k)
Quick Apply
11d
Assistant Front Office Manager - Waldorf Astoria Chicago
Hilton —Chicago, IL
- $63,000 - $66,000 a year
- Overnight shift
- Mid-level
- Hotel
- Paid parental leave
- Employee stock purchase plan
13d
Overnight Front Office Operations Manager - Waldorf Astoria Chicago
Hilton —Chicago, IL
- $65,000 - $70,000 a year
- Overnight shift
- Mid-level
- Hotel
- Paid parental leave
- Employee stock purchase plan
13d

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front office manager jobs near oak brook, il

Assistant Front Office Manager

Marriott International, Inc -
Chicago, IL

Apply Now

Job Details

Full-time
$79,000 - $96,000 a year

Qualifications

Employee relationship building

Full Job Description

Additional InformationRelocation Assistance Available
Job Number26073844
Job CategoryRooms & Guest Services Operations
Location2121 S Prairie Ave, Chicago, Illinois, United States, 60616
ScheduleFull Time
Located Remotely?N
Position Type Management
Pay Range: $79,000-$96,000 annually
Bonus Eligible: Y

JOB SUMMARY

Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department.

CANDIDATE PROFILE

Education and Experience

High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.

2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.

CORE WORK ACTIVITIES

Supporting Management of Front Desk Team

Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.

Encourages and builds mutual trust, respect, and cooperation among team members.

Supervises and manages employees. Managing all day-to-day operations. Understanding employee positions well enough to perform duties in employees' absence.

Ensures employee recognition is taking place on all shifts.

Establishes and maintains open, collaborative relationships with employees.

Monitoring and Supporting Progress Toward Guest Services and Front Desk Goals

Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.

Develops specific goals and plans to prioritize, organize, and accomplish your work.

Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.

Strives to improve service performance.

Collaborates with the Front Office Manager on ways to continually improve departmental service.

Communicates a clear and consistent message regarding the Front Office goals to produce desired results.

Participates in the development and implementation of corrective action plans based on review of comment cards and guest satisfaction results.

Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.

Ensuring Exceptional Customer Service

Provides services that are above and beyond for customer satisfaction and retention.

Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.

Serves as a role model to demonstrate appropriate behaviors.

Sets a positive example for guest relations.

Displays outstanding hospitality skills.

Empowers employees to provide excellent customer service.

Interacts with customers on a regular basis to obtain feedback on quality of product, service levels and overall satisfaction.

Provides feedback to employees based on observation of service behaviors.

Handles guest problems and complaints effectively.

Interacts with guests to obtain feedback on product quality and service levels.

Managing Projects and Policies

Implements the customer recognition/service program, communicating and ensuring the process.

Ensures compliance with all Front Office policies, standards and procedures.

Monitors adherence to all credit policies and procedures to reduce bad debts and rebates.

Additional Responsibilities

Provides information to supervisors and co-workers by telephone, in written form, e-mail, or in person.

Analyzes information and evaluating results to choose the best solution and solve problems.

Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.

Functions in place of the Front Office Manager in his/her absence.

Communicates critical information from pre- and post-convention meetings to the Front Office staff.

Participates in department meetings.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

We’re proud to offer a wide range of benefits designed to support you and your family, enrich your wellbeing, empower your career, and spark new adventures. Benefits eligibility and options may vary depending on employment status, position and location. Click here to learn more.

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Apply Now

Refine Your Search

front office manager jobs in oak brook, il

Assistant Front Office Manager

Office Manager

Especialista en Soluciones de Seguros

Dental Office Manager

Office Manager - Hoffman Estates

Technical Recruiting Manager

Dental Treatment Coordinator

RETAIL STORE GENERAL MANAGER

Medical Office Secretary/ Medical Office Assistant

Residential Sales Manager – Urgently Hiring

Night Audit Agent

Dental Office Coordinator

Assistant Property Manager

Sales Manager – Food & Nutrition

Assistant Store Manager 6915

Restaurant Manager

Restaurant Manager

Assistant Front Office Manager

Assistant Front Office Manager - Waldorf Astoria Chicago

Overnight Front Office Operations Manager - Waldorf Astoria Chicago

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