Top 1 Surgical concierge / scheduler Jobs in Oak Harbor, Wa

Surgical Concierge / Scheduler
Northwest Eye Surgeons - Mt Vernon —Mount Vernon, WA
- $20 - $24 an hour
- Full-time
- Google Workspace
- Surgery
- Customer service
- Paid holidays
- Health insurance
7d

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Surgical Concierge / Scheduler

Northwest Eye Surgeons - Mt Vernon
Mount Vernon, WA

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Job Details

Full-time
$20 - $24 an hour
7 days ago

Benefits

Paid holidays
Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
Life insurance

Qualifications

Deal closing
Google Workspace
Customer communication
Electronic health records (EHR) management
Customer service
Windows
Medical records
Productivity software
Cross-functional collaboration
Closing sales leads
Closing sales

Full Job Description

Description:

Northwest Eyes is a progressive ophthalmic medical and surgical practice, and we are searching for a scheduler for our Mount Vernon location. Our Company is nationally recognized, with vast clinical experience in a wide variety of eye surgical services, advanced technology, and proven results. Our Company is committed to diversity, equity, and inclusion and believes that success requires an environment where colleagues are respected and valued.

This role involves counseling and promoting advanced vision correction options to all eligible patients and scheduling ophthalmic surgeries at our state-of-the-art ambulatory surgery center and local hospitals. You will inform patients about financial options, payments, and protocols and provide precise price estimations.

Our goal is to create a first-class experience for our surgical candidate patients by promoting premium vision correction services.

Duties/Responsibilities:

Greet, introduce, and provide informational packets to all patients interested in surgery before they leave the clinic.
Serving as the primary point of contact for patients, ensuring clear communication with the surgeon and staff.
Deliver comprehensive vision correction counsel and promote premium services.
Promote, educate, and close sales on Vision Correction with eligible patients.
Offer and review finance options with patients, including internal and 3rd party options such as Alphaeon or Care Credit.
Explain payment protocol (when payment is due and forms of payment accepted).
Communicate and push all relevant information to the surgery center, including any special equipment or supplies needed for surgery as indicated by the surgeon.
Responsible for the verification of surgical authorizations before surgery in conjunction with the insurance coordinating team.
Set appointments for pre-surgery testing and post-op appointments.
Other duties as assigned.

Requirements:

Excellent Salesmanship and Closing Skills: Proven ability to effectively sell premium services and close deals with patients.
Customer Service Excellence: Outstanding customer service skills, ensuring a positive patient experience.
Proficient with Microsoft Office products, G-Suite, and Windows environment.
Team Player: Flexibility and willingness to assist in all areas, effectively working in a team environment.
Demonstrates superior communication skills, both verbal and written, to convey ideas and information clearly.
Competency using EPM / EHR.
EHR Experience: Familiarity with Electronic Health Records (EHR) systems.

Education and Experience:

One year medical reception experience preferred
High School diploma or equivalent.
Sales experience is a plus.

Benefits:

Competitive Salary $20- $24
Medical, Dental, and Vision Insurance
Robust Ancillary Benefits
401(k) Plan with employer contribution
Company Paid Life Insurance
Generous PTO/Holiday
EEO Statement

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surgical concierge / scheduler jobs in oak harbor, wa

Surgical Concierge / Scheduler

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