Top 14 Front desk agent Jobs in Oak Harbor Wa

Guest Service Representative I Navy Inn Part Time w/ Benefits
Navy Exchange Service Command —Oak Harbor, WA
- From $20.54 an hour
- Part-time
- Inventory management
- Hotel
- Driver's License
Front Desk Agent | Captain Whidbey Inn
Columbia Hospitality Inc —Coupeville, WA
- $19 - $21 an hour
- Hotel
- Front desk
- Communication skills
- Health savings account
- Paid holidays
Quick Apply
9d
Front Desk Professional
The Marina Inn —Anacortes, WA
- From $20 an hour
- Full-time
- Background check
- Computer literacy
- Hotel
- Paid time off
Quick Apply
21h
Guest Service Rep
Majestic Inn and Spa —Anacortes, WA
- $17 - $19 an hour
- Part-time
- Computer literacy
- Hotel
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
6d
Breakfast Attendant/Front Desk Staff
SHIP HARBOR INN —Anacortes, WA
- $18 - $20 an hour
- Part-time
- Hotel
- High school diploma or GED
- In-person
- Employee discount
- Flexible schedule
Quick Apply
10d
Front Office Coordinator / Medical Receptionist
IRG Physical and Hand Therapy —Anacortes, WA
- $18 - $25 an hour
- Sales
- HIPAA
- High school diploma or GED
- Health savings account
- AD&D insurance
Quick Apply
11d
Front Desk Clerk
Samish Indian Nation —Anacortes, WA
- $17.13 - $18.00 an hour
- Writing skills
- Pass drug screening
- Typing
- COVID-19 protective measures
Front Desk Clinical Receptionist
DIDGWALIC WELLNESS CENTER —Anacortes, WA
- Monday to Friday
- Word processing
- HIPAA
- Administrative experience
- AD&D insurance
- Paid holidays
Quick Apply
9h
Hotel Front Desk Agent | $19.50/hr starting | FT
The Skagit Casino Resort —Bow, WA
- From $19.50 an hour
- Weekends as needed
- 18 years or older
- Basic math
- Windows
- AD&D insurance
- Paid holidays
Night Audit Part Time (Friday - Sunday)
Majestic Inn and Spa —Anacortes, WA
- $18 - $21 an hour
- Part-time
- Military
- Mid-level
- Hotel
- Health insurance
- Dental insurance
Quick Apply
Front Desk Assistant
Fountain Chiropractic & Wellness —Port Townsend, WA
- $20 - $25 an hour
- Part-time
- Computer skills
- In-person
- Entry level
- Profit sharing
- Paid holidays
Quick Apply
Guest Services Agent - WorldMark Discovery Bay
Travel + Leisure Co. —Port Townsend, WA
- $17.50 an hour
- Email
- Computer literacy
- Basic math
- English
- Wellness program
- Health insurance
Quick Apply
Front Desk Agent
Manresa Castle —Port Townsend, WA
- From $17.13 an hour
- Part-time
- In person
- Customer service
- Hotel
- High school diploma or GED
- Employee discount
Quick Apply
14d
Front Desk Agent
Red Lion Inn & Suites Sequim WA —Sequim, WA
- $17.13 - $17.50 an hour
- Part-time
- Hotel
- Front desk
- In-person
Quick Apply
23h

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Front Desk Agent | Captain Whidbey Inn
Columbia Hospitality Inc —Coupeville, WA
Establishes appropriate credit at time of guest check-in; issues room keys and familiarizes guests with the services and areas of the property.
$19 - $21 an hour
Quick Apply
9d

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Greeter/ Front Desk Receptionist
Grove City Family Dentistry —Grove City, OH
Keep the front desk area clean and organized. Greet patients and make them feel comfortable. Check patients in and help with simple paperwork.
$17 - $22 an hour
Quick Apply
7h
Front Desk Receptionist (Part Time)
Capital City Gardens —Columbus, OH
Perform other clerical receptionist duties such as filing, photocopying, collating, faxing, etc. Welcomes visitors by greeting them, in person or on the…
Quick Apply
6d

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front desk agent jobs near oak harbor wa

Guest Service Representative I Navy Inn Part Time w/ Benefits

Navy Exchange Service Command -
Oak Harbor, WA

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Job Details

Part-time
From $20.54 an hour

Qualifications

Clerical experience

Full Job Description

Job Number: 26000275

Primary Location: United States-Washington-Oak Harbor

Organization: NGIS WHIDBEY ISLAND

Pay Range: $20.54 or more DOE

Come work for the NEXCOM Hospitality Group Navy Inn…where you can have a career with a purpose! Our guest service agents provide the first impression at the front desk to the best customers in the world: active duty, retired military, and their families.

This position: Responsible for the front desk operations, lobby appearance, guest service, office operations, etc. Position will be required to work all shifts including weekends and holidays as scheduled.

ELIGIBLE FOR A $600 HIRING INCENTIVE (must meet eligibility requirement)

No military affiliation is required.

Job Summary:

Serves as first point of contact with guests at a Navy Gateway Inn and Suites and/or Navy Lodge property and handles all stages of guests' stay; accommodating special requests, as needed, and resolving issues that may arise. Responsible for front desk operations, lobby appearance, guest service, related office operations and the safety, security and privacy of all guests.

Duties and Responsibilities:

Must possess a welcoming manner and positive attitude, demonstrate effective communication skills, professionally interact with guests answering guest questions concerning lodging facilities, amenities and provides information about local attractions
Assists guests with all requests, in person or via telephone, including, but not limited to, making, confirming and/or cancelling room reservations, collecting payments and presenting lodging receipts, check-in/check-out process, authorized patron verification, guest room assignments, credit card processing etc.
Greets and welcomes guests upon sight, always maintaining outstanding guest relations.
Communicates with all lodging associates and chain of command concerning operations, guest issues or situations that require immediate attention.
Applies knowledge of standard operating procedures, processes and rules governing patron eligibility. Receives requests and processes reservations within established guidelines. When rooms are not available, provides a certificate of non-availability (CNA) and/or alternative lodging options in the area.
Assists Front Office Manager, Supervisor or Assistant General Manager (AGM) in handling group reservations, utilizes commitment agreement for all group per brand standards.
Reconciles shift transactions of all accounts and outlets of the property, ensuring complete balancing while maintaining guest service at all times.
Interacts with guests and receives and resolves guests' complaints, including but not limited to: adjusting room fees, adjusting check-in/check-out times consistent with program policy, and refers unusual issues to immediate supervisor for assistance and/or resolution. Utilizes judgment and understanding of policies and procedures to better assist guests.
Registers and assigns rooms to guests, issuing room keys or cards; transmits and receives messages, and keeps records of occupied rooms and guest accounts, makes and confirms reservations, presenting statements and collecting payments, as necessary.
Operates a multi-line telephone system, records and delivers messages, as required, and answering inquiries pertaining to services, base facilities, area attractions and travel directions.
Responsible for inventory of all keys and other supplies and/or amenities maintained at the front desk. Keeps the front desk and lobby area clean and safe.
Responsible for assigned master key. Properly logs in and out using key log for record. Must report lost key to supervisor immediately, for security reasons.
Assists the Front Office Manager, Supervisor or AGM to train and instruct personnel assigned to the Front Desk.
Utilizes the Property Management System (PMS) to access guest information, retrieve reservation information and change or cancel reservations as requested by the guests. Verifies registration information, secures a credit card for incidental expenses and authorizes credit card for room charges.
Assists the Front Office Manager, Supervisor or AGM in ensuring that the Lost and Found is utilized in Property Management System and disposal processes are adhered to according to brand standards.
Logs trouble calls in the PMS and ensures the appropriate department is notified. Relocates guests to a different room, when required.
Operates POS to record sales from convenience store (if applicable). May assist in maintaining and stocking adequate supply levels.
Ensures all wake up calls are handled promptly and properly. Types any miscellaneous memos/correspondence required in the course of performing assigned duties.
Exchanges and maintains rotating change fund and daily log of moneys received and deposited. Securely maintains all records and access to guest safety deposit boxes; if applicable.
May be required to generate and print various reports from the PMS such as Expected Arrivals, Departure List, In-House Guest List and Night Audit reports as well as other daily, monthly or annual occupancy reports. Verifies accuracy of charges and makes appropriate changes if errors occur.
Completes all computer generated reports, as assigned, and notates any account discrepancies for action by management.
Prepares Close Bank Report and receipts at the end of each shift in accordance with established procedures.
May be responsible for the set-up and breakdown/clean-up of the complimentary "self-service" breakfast bar. Assist with preparing, heating, displaying and replenishing breakfast items available to guests during breakfast hours. Ensures surrounding area is returned to its original state and free of all leftover food by the end of designated breakfast hour. Required to obtain proper food handling certifications as applicable.
May be required to assist in laundry facility and issue/deliver supplies to guests.
May be required to possess a valid state driver's license to travel to other lodging facilities as needed, within the normal scope of duties.
Will be required to work all shifts, including weekends and holidays as scheduled.
May be called upon to maintain operations during inclement weather and other emergencies for short period of time, during the absence of supervisor, GM or AGM.
May be required to obtain NEXCOM Hospitality Group (NHG) front desk certification within 6 months of employment, as well as, any other requirements.

Performs other duties as assigned.

GENERAL EXPERIENCE One 1 year of general office clerical experience that demonstrated the ability to perform clerical duties satisfactorily AND SPECIALIZED EXPERIENCE One 1 year progressively responsible experience related to the position to be filled.

OR SUBSTITUTION OF EDUCATION FOR EXPERIENCE Study completed in a college university or junior college above the high school level may be substituted on the basis of one-half academic year of study for 6 months of experience.

Schedule: Part-time (20 - 34.5 hours)

Unposting Date: Ongoing

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front desk agent jobs in oak harbor wa

Guest Service Representative I Navy Inn Part Time w/ Benefits

Front Desk Agent | Captain Whidbey Inn

Front Desk Professional

Guest Service Rep

Breakfast Attendant/Front Desk Staff

Front Office Coordinator / Medical Receptionist

Front Desk Clerk

Front Desk Clinical Receptionist

Hotel Front Desk Agent | $19.50/hr starting | FT

Night Audit Part Time (Friday - Sunday)

Front Desk Assistant

Guest Services Agent - WorldMark Discovery Bay

Front Desk Agent

Front Desk Agent

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