This position is perfect for the organized dance administrator who enjoys retail, costuming, and substituting a wide variety of dance styles.
JOB TITLE: Front Desk Staff, Costume/Retail/Supply Manager, and Dance Class Substitute Instructor (Secondary Admin Position)
JOB LOCATION: Oak Park, IL
EMPLOYMENT TYPE: Full-time (32-40 hours a week) beginning immediately with a period of on-the-job training.
SHIFT SUMMARY:
This position includes primarily weekday afternoon/evening and weekend morning and afternoon hours. Hired employee will work 5 days a week and may be scheduled on a varying combination of weekday and weekend days.
A sample Fall/Spring schedule might be:
- Sunday - 8:30am-4:30pm
- Monday - 2:00-9:45pm
- Tuesday - off with the exception of special events
- Wednesday - 2:00-9:45pm
- Thursday - 2:00-9:45pm
- Friday - 2:00-8:15pm
- Saturday - off with the exception of special events
A sample Summer schedule might be:
- Sunday - 9:00-4:45
- Monday - 2:00-9:45
- Tuesday - 2:00-9:45
- Wednesday - 2:00-9:45
- Thursday - 2:00-9:45
- Friday - off with the exception of special events
- Saturday - off with the exception of special events
COMPENSATION: Starting pay is $21 an hour for administrative work. Starting pay for teaching hours is negotiated based on experience.
BENEFITS: Eligible employees may have access to offerings such as: 401K with employer matching, paid time off, select paid holidays, birthday floating holiday, uniform stipend, studio rental & usage perks, on-location substitute instructor available when necessary, pre-scheduled vacation during studio off-weeks (approximately 5-7 weeks per year: Spring Break, Summer-Fall Session Break, Thanksgiving Break, Winter Break).
REPORTING: This position works alongside the Primary Admin at the front desk and reports to the Business Operations Manager. Coordination with Class Instructors and Director occurs daily.
EMPLOYMENT SUMMARY: Dance studio in Oak Park is looking to fill a full-time, multi-title position which includes responsibilities of Front Desk Staff, Costume/Retail/Supply Manager and Class Substitute Instructor.
A typical weekday for this position begins at 2:00pm with office work before customers arrive. This might include responding to customer or internal emails, returning phone calls, organizing various studio items, taking inventory, placing costume or dancewear orders, and packaging customer orders. Customers arrive for classes between 3:30pm and 8:30pm. This time is spent greeting students, assisting with customer service needs, making retail sales, and providing any needed support to instructors. While instructors manage activities inside the classrooms, this position assists with managing the studio lobby, ensuring a safe, clean, and welcoming environment. This position is also on our roster of substitute instructors who step in to teach for absent instructors when necessary. Typically, advance notice is provided and instruction plans are passed along. Occasionally, an emergency might come up and this position will be called upon to substitute teach on short notice. Upon hiring, we will provide training in our programming for ages 2 through adult to adequately prepare the applicant for any substitute need that may arise. The evening typically ends around 9:30pm when this position ensures all students are picked up and closes the facilities for the night.
CORE POSITION RESPONSIBILITIES:
1. Dance class substitute teacher
- deliver comparable, engaging instruction across all ages, levels, and styles, using lesson plans provided by the absent instructor or creating your own when none is available
- Adhere to TDS curriculum requirements when substituting classes
2. Costume Management
- Oversee the complete costume process for recreational recital and competitive team costumes
- Collecting costume selections & entering data
- Measuring students & entering measurements
- Ordering costumes
- Receiving & processing costumes
- Managing alterations of costumes (minor sewing, rhinestoning, and some outsourcing)
- Distribution of costumes
- Ensure cost of goods and labor stay within budget, and that pricing adheres to profit margin requirements
- Maintain and update standard operating procedures (SOPs) as processes evolve
3. Retail Management
- Overseeing the boutique retail
- Sizing customers for dancewear
- Completing merchandise sales
- Accepting & entering merchandise orders
- Inventorying of merchandise
- Ordering of merchandise
- Receiving & processing merchandise
- Distribution of merchandise orders
- Managing the online store for recital items and team spiritwear
- Handling all merchandise customer service items
- Track and analyze retail sales performance, working toward specified sales goals and adjusting approach based on results
- Ensure cost of goods and labor stay within budget, and that pricing adheres to profit margin requirements
- Maintain and update standard operating procedures (SOPs) as processes evolve
4. Supply management
- Inventorying studio’s operational & event supplies
- Ordering studio’s operational & event supplies
- Organization/storage of studio’s operational & event supplies
- Preparation of supplies and setup for special events
- Maintain and update standard operating procedures (SOPs) as processes evolve
5. Front desk & admin support
- Lobby presentation
- Secondary lobby supervision
- Secondary customer service
- Recommendation Form completion
- Team invitation completion
- Assistance with seasonal and special events
- Additional administrative support as needed
GENERAL RESPONSIBILITIES:
- Meet a 90% attendance rate per quarter
- Meet a 100% on-time arrival rate per quarter
- Wear dress code (staff shirt and black bottoms)
- Attend the three scheduled staff training meetings each year (paid)
- Complete Shift Logs correctly and on time
- Meet recital and dress rehearsal availability requirements. (Full-time employees must be available for all recital and dress rehearsal dates unless a special circumstance previously approved in writing by their manager before April 1.)
- Maintain Adult & Pediatric First Aid/CPR/AED certification. (costs & training hours paid by TDS at admin rate)
- Maintain an Illinois Mandated Reporter certification (costs & training hours paid by TDS at admin rate)
QUALIFICATIONS:
- Education Qualification: BFA, BA, or BS in Dance. Extensive working experience in youth dance instruction may be considered in lieu of a degree.
- Dance teaching experience (2+ years).
- Experience teaching ages 2 through adult.
- Advanced proficiency in at least three of the listed styles. Beginner to Intermediate proficiency in all other listed styles. Ballet, tap, jazz, lyrical, contemporary, hip hop, acro/tumbling.
- Experience sewing by hand and with a machine is a plus. If not already experienced with basic sewing, applicant must be willing to learn.
- Prior receptionist, administrative, customer service, retail, and/or sales experience strongly preferred (at least 1 year)
- Prior e-commerce experience (Shopify or similar) strongly preferred
- Ability to stand/walk for extended periods, and to regularly lift and carry up to 50lbs (costume/merchandise boxes, supply totes, etc.), with or without reasonable accommodation.
- Applicants must submit to and pass a background check for working with children.
- Reliable mode of transportation enabling dependable timeliness required.
JOB REQUIREMENTS:
- Desire to teach dance when called upon
- Passion for costuming and retail
- Enjoyment of administrative duties
- Strong attention to written and numeric detail
- Delight in interacting with parents and children
- Willingness to partake in light housekeeping duties (we have a separate custodial crew overnight)
This job description is not designed to cover or contain a comprehensive listing of activities, duties, functions or responsibilities that are required of the employee for this job. Duties, functions, activities or responsibilities may change at any time with or without notice.
TO APPLY, PLEASE INCLUDE THE FOLLOWING:
- Name
- Address
- Phone
- Email
- Cover letter
- Resume
- Current employment and recent employment history
- Potential conflicts
- 3 references
Thank you!
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Job Type: Full-time
Pay: $21.00 - $40.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid sick time
- Paid time off
- Paid training
- Vision insurance
Experience:
- Sewing: 1 year (Preferred)
- Customer service: 1 year (Preferred)
- E-commerce: 1 year (Preferred)
- Dance Teaching: 2 years (Required)
Ability to Commute:
- Oak Park, IL 60302 (Required)
Work Location: In person
