Top 10 Print technician Jobs in Oak Park, Mi

Printer Hardware Helpdesk Technician - Southfield MI
Applied Innovation —Southfield, MI
- Full-time
- Mid-level
- High school diploma or GED
- Organizational skills
- Paid holidays
- Disability insurance
Quick Apply
Ink Technician -2nd shift
Fortis Solutions Group —Novi, MI
- Full-time
- Pass drug screening
- Mid-level
- High school diploma or GED
Quick Apply
Set Up Technician 3rd shift
Fortis Solutions Group —Novi, MI
- Full-time
- Pass drug screening
- High school diploma or GED
- Warehouse
Quick Apply
12d
Digital Printing Production Tech 1
Stahls' —Saint Clair Shores, MI
- High school diploma or GED
- Entry level
- Health savings account
- Flexible spending account
Quick Apply
11d
Custom Production Tech 1
Stahls' —Saint Clair Shores, MI
- High school diploma or GED
- Entry level
- Health savings account
- Flexible spending account
Quick Apply
11d
Production Tech 1 - Custom Cutting
Stahls' —Saint Clair Shores, MI
- Monday to Friday
- Manufacturing
- Entry level
- Health savings account
- Flexible spending account
Quick Apply
11d
Production Tech 1 - Water Jet
Stahls' —Saint Clair Shores, MI
- Monday to Friday
- Manufacturing
- Entry level
- Health savings account
- Flexible spending account
Quick Apply
11d
DTG Tech
The McKae Group LLC —Livonia, MI
- $18 - $22 an hour
- Full-time
- High school diploma or GED
- Entry level
- Time management
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Print Press Set Up Technician 3rd shift
Fortis Solutions Group —Novi, MI
- Full-time
- Pass drug screening
- High school diploma or GED
- Warehouse
Quick Apply
1d

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Set Up Technician 3rd shift
Fortis Solutions Group —Novi, MI
As the setup technician, you will assist press operator during job runs, with troubleshooting, to include dies, cleaning and remounting press plates, and…
Quick Apply
12d
Print Press Set Up Technician 3rd shift
Fortis Solutions Group —Novi, MI
As the setup technician, you will assist press operator during job runs, with troubleshooting, to include dies, cleaning and remounting press plates, and…
Quick Apply
1d

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Production Print Field Service Technician
Digital Print Solutions (DPS) —Columbus, OH
Responsible for the care and maintenance of our production print field installed equipment. An excellent driving record and the willingness to continue your…
Production Artist / Pre-Press Technician
Creative Palette —Lewis Center, OH
Creative Palette has been a trusted name in print and design services in the Lewis Center, OH area, delivering high-quality work that keeps customers coming…
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Printer Hardware Helpdesk Technician - Southfield MI

Applied Innovation -
Southfield, MI

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Job Details

Full-time

Benefits

Paid holidays
Disability insurance
Health insurance
Dental insurance
Paid time off
401(k) matching
Opportunities for advancement
Life insurance

Qualifications

Client relationship management
Customer relationship building
Copy machines
Printer (troubleshooting support)
High school diploma or GED
Customer support ticket management
Productivity software
Customer information system software
Ticketing system technical support

Full Job Description

Applied Innovation is seeking a dependable and motivated Printer Hardware Helpdesk Technician to join our team in a full-time, Monday–Friday role from 8:00 AM to 5:00 PM. In this role, you will provide phone based technical support, helping customers diagnose and resolve printer and copier hardware issues quickly and effectively.

The ideal candidate has strong troubleshooting abilities, excellent communication skills, and a passion for delivering exceptional customer service. Success in this role requires the ability to confidently support a wide range of printer and copier brands and models while providing timely, accurate, and professional technical assistance.

Duties and Responsibilities:

Provide phone-based technical support for printer and copier hardware issues.
Diagnose, troubleshoot, and resolve printer, copier, and multifunction device problems remotely.
Guide customers through repair procedures, maintenance tasks, and operational troubleshooting.
Document support interactions, troubleshooting steps, and resolutions accurately in the ticketing system.
Escalate complex issues to appropriate technical teams when necessary.
Maintain a high level of customer satisfaction through timely, professional, and effective support.
Stay current on printer and copier technologies, products, and troubleshooting techniques.
Collaborate with internal teams to identify recurring issues and recommend process improvements.
Assist in the development and maintenance of technical documentation, knowledge base articles, and support resources.
Meet established service level agreements (SLAs) and performance expectations.
Perform other duties as assigned.

Minimum Qualifications:
To perform this position successfully, an individual must be able to perform each job duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and abilities required.

Strong knowledge of printer, copier, and multifunction device hardware.
Proven troubleshooting and problem-solving skills related to printer/copier hardware and software.
Experience supporting a variety of printer and copier manufacturers and models.
Excellent verbal and written communication skills.
Strong customer service and interpersonal skills.
Ability to prioritize multiple tasks and work effectively in a fast-paced environment.
Ability to work independently with minimal supervision.
Proficiency with Microsoft Office and ticketing or customer relationship management systems.
Understanding and alignment with the organization’s core values.

Education/License/Experience Requirements:

High School Diploma or equivalent education required.
Factory certifications (Canon, Ricoh) preferred but not required.
Knowledge of print drivers and basic network communication is helpful.
Prior field service or technical repair experience is a plus but not required.

What We Offer:

Competitive pay.
Paid holidays, PTO, plus 1 personal holiday.
Comprehensive benefits package, including medical, dental, and life insurance, as well as short-term disability coverage.
401(k) plan with company match.
Opportunities for career growth and advancement within a growing, family-owned business.

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Refine Your Search

print technician jobs in oak park, mi

Printer Hardware Helpdesk Technician - Southfield MI

Ink Technician -2nd shift

Set Up Technician 3rd shift

Digital Printing Production Tech 1

Custom Production Tech 1

Production Tech 1 - Custom Cutting

Production Tech 1 - Water Jet

DTG Tech

Print Press Set Up Technician 3rd shift

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