Top 4 Mortgage specialist Jobs in Oak Ridge Tn

Mortgage Loan Servicing Specialist
SmartBank —Knoxville, TN
- Overtime
- Research
- Mid-level
- Office
Account Resolution Specialist | Financial Services | Entry Level
Vanderbilt Mortgage —Maryville, TN
- $20.39 - $21.75 an hour
- Full-time
- Background check
- Office
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
5d
Closer / Compliance (TRID) Specialist
Mortgage Investors Group —Knoxville, TN
- Full-time
- Research
- Mid-level
- Office
- Disability insurance
- Health insurance
Quick Apply

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Account Resolution Specialist | Financial Services | Entry Level
Vanderbilt Mortgage —Maryville, TN
Performs an average of 100 outbound calls daily to collect on past due mortgage payments, resolve delinquency, identify loss mitigation opportunities, and…
$20.39 - $21.75 an hour
Quick Apply
5d
Financial Aid State and Government Aid Specialist
SOUTH COLLEGE —Knoxville, TN
Assist in developing and documenting scholarship and state aid procedures. Oversee day-to-day operations of all state scholarship and grant programs, including…
$60,000 - $65,000 a year
Quick Apply

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Mortgage QA Specialist I
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Occasional travel to headquarters in Newark, Ohio (or Zanesville) for department meetings required- candidate must live within 50 miles of Zanesville or Newark,…
2d
Private Client Experience Specialist - Westerville, OH
JPMorganChase —Westerville, OH
Support Bankers in deepening client relationships by taking client inquiry calls, assisting with analyzing client's banking relationship and conducting business…

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Mortgage Loan Servicing Specialist

SmartBank -
Knoxville, TN

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Job Details

Full-time

Qualifications

Customer communication
Confidential information handling
High school diploma or GED
Productivity software
Loan Origination Systems (LOS)

Full Job Description

Looking to join a Great Place to Work Employer and become a valued member of our growing team? At SmartBank, we're not just offering a job; we're inviting you to be a part of a culture built on excellence.

Major Duties and Responsibilities:

Uphold SmartBank Core Values and Core Purpose.
Adhere to and embrace the SmartBank Way by Acting Smart, Looking Smart and Being Smart.

Mortgage Loan Boarding & Servicing

Board new mortgage loans, modifications, and maintenance transactions into the bank's core servicing system.
Post client payments, payoffs and online transactions (OTE) daily.
Review posted transactions and daily loan activity to ensure accuracy.
Reconcile and balance servicing-related general ledger accounts.
Maintain daily servicing records and monitor loan maintenance activities.
Prepare payoff quotes and process paid-in-full loan transactions

Loan File Management & Documentation

Prepare loan files for imaging and maintain electronic and physical loan records.
Maintain collateral files and track outstanding documentation.
Coordinate loan document retention, archiving, and file security procedures.

Secondary Market & Post-Closing Support

Serve as a primary support resource for loans sold into the secondary market.
Record sold loan transactions in applicable systems.
Register secondary market loans with MERS.
Issue client servicing transfer notifications
Coordinate with Mortgage Loan Post-Closing staff to facilitate timely investor delivery of loan documents.

Customer and Internal Support

Research and resolve customer inquiries related to mortgage servicing activities.
Handle credit bureau dispute investigations and corrections.
Prepare and distribute borrower notices, including billing, maturity, rate change, delinquency, and other required communications.
Provide support for department projects and special assignments.

Compliance & Risk Management

Maintain confidentiality of customer and company information.
Adhere to all SmartBank policies, procedures, and core values.
Comply with all federal, state, local, investor, and agency regulations, including Bank Secrecy Act requirements.
Participate in ongoing regulatory, servicing, and compliance training.
Maintain a high level of quality, accuracy, and operational integrity.

Position Requirements and Qualifications

Education and Experience

High school diploma or equivalent required.
Three or more years of mortgage servicing, mortgage operations, loan administration, post-closing, or related banking experience preferred.
Mortgage servicing or post-closing experience preferred.

Knowledge, Skills, and Abilities

Working knowledge of mortgage servicing regulations and practices, including portfolio and secondary market loans, escrow administration, PMI, force-placed insurance, and investor reporting.
Strong attention to detail with excellent organizational and documentation skills.
Ability to prioritize multiple responsibilities and meet deadlines in a fast-paced environment.
Strong analytical, problem-solving, and decision-making abilities.
Excellent verbal and written communication skills.
Proficiency in Microsoft Office applications, mortgage origination systems, servicing platforms, and related technology.
Ability to handle confidential information appropriately.
Demonstrated commitment to customer service and teamwork.
Self-motivated with the ability to work independently while supporting team objectives.

Training Requirements

Ongoing regulatory, compliance, investor, and mortgage servicing training as required. (WorkDay and KnowB4)

Work Conditions

Ability to sit for extended periods of time.
Frequent use of computers and office equipment requiring repetitive hand and finger movements.
Ability to review and process detailed documentation with a high degree of accuracy.
Ability to work under deadlines and manage fluctuating workloads.
May be required to travel periodically for training, meetings, or branch support.
Occasional overtime may be required to meet operational and investor deadlines.

Apply Now

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mortgage specialist jobs in oak ridge tn

Mortgage Loan Servicing Specialist

Account Resolution Specialist | Financial Services | Entry Level

Closer / Compliance (TRID) Specialist

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