Top 67 Claims lead Jobs in Oakbrook Terrace Il

Captive Experience Lead
Gallagher Bassett —Rolling Meadows, IL
- $84,500 - $165,000 a year
- Remote
- High school diploma or GED
- Bachelor's degree
- Organizational skills
4d
Central Scheduling Scheduler Lead
Saint Anthony Hospital —Chicago, IL
- Full-time
- Mid-level
- High school diploma or GED
- Organizational skills
- Free parking
- AD&D insurance
Quick Apply
Revenue Integrity Team Lead
The University of Chicago —Burr Ridge, IL
- $80,000 - $105,000 a year
- Full-time
- Background check
- Microsoft Access
- Computer literacy
- Health insurance
- Paid time off
10d
Government Programs Compliance Lead
Blue Cross Blue Shield Association —Chicago, IL
- $113,572.92 - $153,590.12 a year
- Full-time
- Bachelor of Science
- Analysis skills
- Bachelor's degree
- Paid holidays
- Health insurance
Lead, Labeling Commercialization
Kraft Heinz Company —Chicago, IL
- $141,500 - $176,900 a year
- Hybrid work
- Office
- Bachelor's degree
- Continuous improvement
- AD&D insurance
- Paid holidays
Lead Labor Relations Specialist (Administration)
Metra —Chicago, IL
- $103,361 - $155,042 a year
- Online Application
- Hybrid work
- Microsoft Word
- Background check
- 7 years
4d
HEDIS Data Quality Lead Program Manager
Blue Cross Blue Shield Association —Chicago, IL
- $113,007.88 - $152,825.99 a year
- Full-time
- 5 years
- SQL
- Bachelor's degree
- Paid holidays
- Health insurance
14d
Workers' Compensation Claim Team Leader
The Hartford —Naperville, IL
- $86,400 - $129,600 a year
- Full-time
- Hybrid work
- Office
- Analysis skills
- Bachelor's degree
Lead Software Engineer - Remote
Optum —Schaumburg, IL
- $112,700 - $193,200 a year
- Full-time
- Hybrid work
- Azure
- Computer Science
- Pass drug screening
Team Lead – Patient Intake and Access Services
Forefront Dermatology —Glenview, IL
- $27.50 - $31.00 an hour
- Full-time
- Inventory management
- Clinic experience
- High school diploma or GED
External Communications Lead
International Motors, LLC —Lisle, IL
- $104,800 - $157,200 a year
- Online Application
- Office
- Master's degree
- Analysis skills
Legal Operations Lead
Illinois Bone and Joint Institute LLC —Park Ridge, IL
- $70,000 - $130,000 a year
- Full-time
- Hybrid work
- Google Workspace
- Mid-level
- Bachelor's degree
- Profit sharing
- Wellness program
Quick Apply
6d
(USA) Member Team Lead
Sam's Club —Northlake, IL
- $22.50 - $30.50 an hour
- 18 years or older
- High school
- Merchandising
- Paid jury duty
- Disability insurance
5d
Lead Policy Analyst (Hybrid)
American Medical Association —Chicago, IL
- $104,872 - $138,737 a year
- Weekends as needed
- Hybrid work
- 7 years
- Office
- Master's degree
Lead Financial Operations Analyst
Gallagher Bassett —Rolling Meadows, IL
- $77,500 - $151,000 a year
- Full-time
- 6 years
- Office
- Finance
Product Owner Lead
International Motors, LLC —Woodridge, IL
- $106,400 - $159,600 a year
- Online Application
- Mid-level
- Master's degree
- Analysis skills
General Liability Litigation Team Leader - Eastern
The Hartford —Naperville, IL
- $86,400 - $129,600 a year
- Full-time
- Hybrid work
- Office
- Team management
- Senior level
Project Leader-Claims Distribution and Repricing
Allied Benefit Systems —Chicago, IL
- $55,000 - $60,000 a year
- Full-time
- Remote
- Mid-level
- Analysis skills
- Bachelor's degree
- Disability insurance
- Health insurance
Lead Labor Relations Specialist (Advocacy)
Metra —Chicago, IL
- $103,361 - $155,042 a year
- Online Application
- Hybrid work
- Microsoft Word
- Background check
- 7 years
4d
Lead Director, Business Analytics - Caremark
CVS Health —Northbrook, IL
- $100,000 - $231,540 a year
- Full-time
- Microsoft Excel
- 5 years
- Office
- Health insurance
- Dental insurance
4d

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claims lead jobs near oakbrook terrace il

Captive Experience Lead

Gallagher Bassett -
Rolling Meadows, IL

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Job Details

$84,500 - $165,000 a year
4 days ago

Qualifications

Team leadership
Workers' compensation insurance knowledge
High school diploma or GED
Leading team collaboration initiatives
Computer skills
Insurance claims management software

Full Job Description

Introduction

At Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job, it’s our purpose. Every day, we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in people’s lives. It takes empathy, precision, and a strong sense of partnership—and that’s exactly what you’ll find here. We’re a team of fast-paced fixers, empathetic experts, and outcomes drivers — people who care deeply about doing the right thing and doing it well. Whether you're managing claims, supporting clients, or improving processes, you’ll play a vital role in helping businesses and individuals move forward with confidence. Here, you’ll be supported by a culture that values teamwork, encourages curiosity, and celebrates the impact of your work. Because when you’re here, you’re part of something bigger. You’re part of a team that shows up, stands together, and leads with purpose.

Overview

This role serves as the single point of ownership for all captive escalations and complaints. The Lead will be the primary client‑facing leader for captive members, brokers, and stakeholders, ensuring every issue is acknowledged, navigated, resolved, and closed with discipline and professionalism.

This role is not administrative. It is a high‑judgment, service‑driven leadership role designed to protect relationships, drive accountability, and convert escalations into systemic improvement.

How you'll make an impact

Own all captive escalations and complaints from intake through final resolution and closure
Serve as the only client‑facing role for escalations (members/brokers/captives)
Set clear response expectations (“request received / response by X date”)
Navigate claims, RMs, supervisors, Quality, and Operations to secure timely responses
Escalate non‑responsiveness and step in to remove delays or blockers when work gets stuck
Conduct structured root cause analysis to identify repeat drivers
Translate escalation insights into remediation, coaching, and training needs
Identify risk patterns and emerging escalation trends
Partner with QPG, Claims, and Operations to dirve corrective actions and confirm remediation is effectively implemented and sustained.

About You

REQUIRED QUALIFICATIONS:

High school diploma
Seeking strong captive and formal leadership experience
9 or more years of workers compensation claims experience
Knowledge of accepted industry standards and practices
Computer experience with related claims and business software

DESIRED:

Bachelor's Degree
Previous auditing experience and strong process management skills
Intense pivoting, someone that thrives at organization
Client service leader with claims background

#LI-NZ1

#LI-REMOTE

Compensation and benefits

At Gallagher, we believe supporting our colleagues goes far beyond the role itself. For more information, visit our Benefits page.

Competitive compensation
Comprehensive benefits programs designed to support your well-being
Career development opportunities and ongoing learning
A collaborative, people-first culture with accessible leadership
The opportunity to do meaningful work with global reach and local impact

At Gallagher, we are dedicated to building an inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to join our Talent Community to stay connected to additional career opportunities. At times, we will consider transferable skills from previous roles.

Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)

Apply Now

Refine Your Search

claims lead jobs in oakbrook terrace il

Captive Experience Lead

Central Scheduling Scheduler Lead

Revenue Integrity Team Lead

Government Programs Compliance Lead

Lead, Labeling Commercialization

Lead Labor Relations Specialist (Administration)

HEDIS Data Quality Lead Program Manager

Workers' Compensation Claim Team Leader

Lead Software Engineer - Remote

Team Lead – Patient Intake and Access Services

External Communications Lead

Legal Operations Lead

(USA) Member Team Lead

Lead Policy Analyst (Hybrid)

Lead Financial Operations Analyst

Product Owner Lead

General Liability Litigation Team Leader - Eastern

Project Leader-Claims Distribution and Repricing

Lead Labor Relations Specialist (Advocacy)

Lead Director, Business Analytics - Caremark

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