About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
We invite you to start your career at the Four Seasons Private Residences at 706 Mission Street. Four Seasons is powered by the people, and we are looking for your passion to curate a luxury lifestyle for our residents. Our guiding principle on how we treat each other is the Golden Rule. We are searching for individuals with the right skills, the right attitude, a passion to provide intuitive service, and those who thrive in a team player environment.
We offer excellent benefits including:
- Position rate is $30.75
- Medical, dental, & vision
- 401K Retirement plan with matching
- New Parental Leave
- Paid holidays, vacation, and sick pay
- Complimentary accommodations at Four Seasons Hotels & Resorts worldwide
Situated directly across from Yerba Buena Arts Center and Gardens and the SF MOMA, we are the newest and most exclusive private residences in San Francisco. We offer a Club Level which combines meticulously crafted, art filled amenity spaces with curated programs-exclusively offered to residents and their guests. This space encompasses a bar lounge, a private dining room, outdoor entertainment terrace overlooking Jessie Square, a library, a game room, a golf simulator, and a fitness studio. As the world’s premier luxury hospitality brand, Four Seasons is known for offering experiences of exceptional quality and creating enduring value-supported with a deeply instilled ethic of personal service.
About the Position
The Bell Attendant is an integral part of the Residential Services Team whose main objective is to ensure our residents are well looked after from the start. As the first and last impression of the Four Seasons Private Residences, this high profile department carries a special responsibility. The Bell Attendant is stationed at the bell stand inside the building and greets each resident by name upon arrival and departure. The Bell Attendant transports luggage to the residences for arrivals and transports luggage for departing residents to the entrance or into temporary storage. The Bell Attendant also provides arriving residents with a Four Seasons Private Residences orientation.
Essential Functions
This list is not all –inclusive and should only be used as an overview of all actual responsibility.
Greets all guests passing through lobby and offers them assistance
Delivers luggage to room upon check-in and picks up luggage from room upon departure, moving the luggage to storage or the Front Drive. Maintains proper records of deliveries and pick-up
Assists customers in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, etc.
May performs errands for guests and the hotel that may require local travel off of the hotel property
Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible
Complies with Four Seasons Work Rules and Standards of Conduct
Works harmoniously and professionally with co-workers and supervisors
Qualifications & Experience
Reading, writing, and oral proficiency in the English language, excellent communication skills are essential
Must have excellent personal presentation and interpersonal skills. The ideal candidate will also have a warm welcoming smile, a positive attitude and be knowledgeable about the local area
Must have minimum of 1+ year bell/guest services experience in a hotel environment
Must be able to prioritize and multi-task, and have a high attention to detail
Must be able to work a flexible schedule, including days, nights, overnight, weekends & holidays
Physical by nature, this position requires standing for 8 hours per shift and requires candidates to have the ability to lift and push 50 – 100 lbs, respectively
High school education or equivalent experience is required
Visa Requirements: Must already be legally permitted to work in the United States. Applicants without valid work authorization for the United States will not be considered.
What to Expect - You Will...
Be a champion of the Golden Rule: Do unto others as you would have them do unto you
Be part of a cohesive team with opportunities to learn, grow and develop
Have access to a robust benefit plan
Have the opportunity to engage in diverse and challenging work
Derive a sense of pride in work well done
Be recognized for excellence
Complimentary accommodation at other Four Seasons Hotels and Resorts
To apply, please complete the questionnaire and attach your Resume/CV. If you are a qualified individual with a disability or disabled veteran and need a reasonable accommodation to use or access our online system, please contact our People + Culture Office at [email protected].
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website: EEOC is The Law.
We look forward to receiving your application!
If you are interested in applying for this position, please click on the APPLY button, attach your resume and cover letter in Word and/or PDF format.
To learn more about Four Seasons Hotel San Francisco: http://www.fourseasons.com/sanfrancisco/.
Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf
