Top 158 Customer care coordinator Jobs in Oakland, Ca

Patient Care Coordinator - Treatment, Scheduling & Insurance
Tara Hills Dental —Pinole, CA
- $29 - $37 an hour
- Full-time
- Private practice
- Dental office
- 5 years
- Free parking
- Profit sharing
Quick Apply
DENTAL OFFICE FRONT DESK COORDINATOR/SCHEDULER
SAN FRANCISCO DENTAL OFFICE —San Francisco, CA
- $35 an hour
- Full-time
- Bilingual
- Dental office
- Microsoft Excel
- Health insurance
- Dental insurance
Quick Apply
Eligibility Coordinator
LA FAMILIA —Hayward, CA
- $30.77 - $35.90 an hour
- Full-time
- Hybrid work
- Spanish
- Google Workspace
- Ability to walk for extended periods
- Paid holidays
- Health insurance
Quick Apply
Practice Coordinator
University of California San Francisco —Oakland, CA
- Full-time
- Spanish
- Microsoft Outlook
- Hospital
Scheduling Coordinator
Berkeley Orthodontics —Berkeley, CA
- From $25 an hour
- Dental office
- HIPAA
- Computer skills
- 401(k) matching
3d
Practice Coordinator 3
University of California San Francisco —Emeryville, CA
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
Practice Coordinator III
University of California San Francisco —Emeryville, CA
- Full-time
- Spanish
- Microsoft Outlook
- Computer literacy
- Dental insurance
Front Office Coordinator
LIFELONG MEDICAL CARE —Oakland, CA
- $22 an hour
- Full-time
- Inventory management
- High school diploma or GED
- Bachelor's degree
- Paid holidays
- Health insurance
Quick Apply
Front Office Coordinator / Patient Concierge
Orinda dentist —Orinda, CA
- From $35 an hour
- Full-time
- Dental office
- Administrative experience
- In-person
- Free parking
- Paid training
Quick Apply
2d
Member Care Coordinator
JumpstartMD —San Francisco, CA
- $27 - $30 an hour
- Part-time
- Inventory management
- Microsoft Office
- High school diploma or GED
- Wellness program
- Health insurance
Quick Apply
Clinic Coordinator
LIFELONG MEDICAL CARE —San Leandro, CA
- $25.44 - $25.46 an hour
- Full-time
- Mid-level
- High school diploma or GED
- Clinic
Quick Apply
10d
Front Office & Eligibility Coordinator
LIFELONG MEDICAL CARE —Oakland, CA
- $22 an hour
- Full-time
- High school diploma or GED
- Bachelor's degree
- 1 year
- Paid holidays
- Health insurance
Quick Apply
10d
Patient Care Coordinator for Dental office
Ivory Smiles —Danville, CA
- From $30 an hour
- Full-time
- Dental office
- Customer service
- Mid-level
Quick Apply
3d
Kenwood Hearing Center Patient Care Coordinator / Office Administrator (E Cerrito)
Kenwood Hearing Center —El Cerrito, CA
- From $30 an hour
- Full-time
- Mid-level
- 3 years
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
Patient Care Coordinator
Lafayette Physical Therapy, Inc. —Lafayette, CA
- $20 - $24 an hour
- Full-time
- Private practice
- Microsoft Excel
- Windows
- Paid holidays
- Health insurance
Quick Apply
Clinic Coordinator - Temporary
LIFELONG MEDICAL CARE —Oakland, CA
- $25.44 - $25.46 an hour
- Temporary
- Mid-level
- High school diploma or GED
- Clinic
Quick Apply
15h
Patient Care Coordinator Wellness Clinic
San Francisco Community Health Center —San Francisco, CA
- $30 - $34 an hour
- Full-time
- Background check
- Spanish
- Computer literacy
- Paid holidays
- Disability insurance
Quick Apply
Intake Coordinator - In Office
MuirHomeHealthCareerSite —Concord, CA
- $20 - $28 an hour
- Full-time
- Mid-level
- Office
- Continuous improvement
- Disability insurance
- Health insurance
Practice Coordinator II - Referral Coordinator
University of California San Francisco —San Francisco, CA
- Spanish
- Microsoft Outlook
- Computer literacy
- Dental insurance
Practice Coordinator II
University of California San Francisco —San Francisco, CA
- Full-time
- Spanish
- Microsoft Outlook
- Computer literacy

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Patient Care Coordinator - Treatment, Scheduling & Insurance

Tara Hills Dental
Pinole, CA

Quick Apply

Job Details

Full-time
$29 - $37 an hour

Benefits

Free parking
Profit sharing
Paid training
Paid holidays
Dental insurance
401(k)
Employee mentoring program
Paid time off
On-the-job training
401(k) matching
Employee discount
Opportunities for advancement
Paid sick time

Qualifications

Customer communication
Patient scheduling systems
Dental care patient counseling
Finance
Medical insurance coverage verification
Team leadership
In-person customer service
Dental insurance
Health insurance plan information
Team scheduling
Administrative experience
Dental terminology
Dentrix
Dental treatment planning
Care coordination

Full Job Description

Where Exceptional Patient Care Meets Exceptional Service

Are you an experienced dental professional who loves helping patients say "yes" to their dental health while keeping the schedule productive and ensuring insurance benefits are maximized?

If you enjoy building relationships with patients, coordinating comprehensive treatment, optimizing the schedule, and navigating dental insurance, this may be the perfect opportunity.

Tara Hills Dental is looking for an experienced Patient Care Coordinator who can confidently combine Treatment Coordination, Scheduling Coordination, and Insurance Coordination into one rewarding leadership-focused role.

This is not an entry-level position. We are seeking a highly organized, patient-focused professional who thrives in a fast-paced private practice and wants to contribute to a culture of excellence.

What You'll Do

As an integral member of our administrative leadership team, you will help guide patients from their initial visit through treatment completion while ensuring an exceptional patient experience.

Treatment Coordination

Present comprehensive treatment plans with confidence and compassion
Educate patients on treatment options, sequencing, and financial arrangements
Improve treatment acceptance through relationship building and patient education
Coordinate specialty referrals and follow-up care
Track unscheduled treatment plans and proactively help patients move forward with needed care

Scheduling Coordination

Create productive, goal-oriented provider schedules (Dr., Periodontist, and Hygiene)
Optimize scheduling for doctors and hygienists to maximize effectiveness
Fill schedule openings using continuing care lists, unscheduled treatment reports, and ASAP lists
Perform appointment notifications and minimize cancellations and no-shows
Support ideal day scheduling and daily production goals

Insurance Coordination

Verify and maximize dental insurance benefits
Explain insurance estimates and patient financial responsibility
Submit and track insurance claims
Claims follow-up and coordination with the Revenue Cycle Management team
Understand Fee-for-Service, Delta Dental Premier, PPO, and insurance processing
Help patients understand the value of treatment beyond insurance limitations

Qualifications Required

Minimum 5 years of dental administrative experience
Minimum 3 years as a Treatment Coordinator, Insurance Coordinator, Scheduling Coordinator, or similar leadership role
Intermediate knowledge of Dentrix
Strong knowledge of dental terminology and treatment planning
Experience presenting treatment plans and discussing financial arrangements
Excellent understanding of dental insurance and benefit coordination
Revenue Cycle Management (RCM) experience
Experience with scheduling optimization and production goals
Strong customer service and patient communication skills
Excellent organization and attention to detail
Ability to multitask while maintaining a calm and professional demeanor

Who You Are

You are someone who:

Thinks proactively rather than reactively
Brings positive energy every day
Loves helping patients improve their health
Enjoys educating and building trust
Has exceptional communication skills
Is confident discussing treatment and finances
Enjoys solving problems
Takes ownership of results
Works well independently and as part of a team

What We Offer

Competitive compensation package based on experience
45 hours paid sick leave
6 paid holidays
Paid vacation
401(k) with match
Profit-sharing program
Ongoing training and professional development
Supportive leadership team
Opportunity for career growth within a progressive private practice

Why Join Tara Hills Dental?

We're committed to delivering an exceptional patient experience while creating a workplace where team members feel valued, supported, and empowered to grow.

You'll work alongside a collaborative team that believes in accountability, continuous improvement, and providing dentistry with compassion and excellence.

If you're looking for a long-term opportunity where your experience truly makes a difference, we'd love to hear from you.

To Apply

Please submit:

Your resume
A brief introduction sharing:
Your dental experience
Why you're interested in this position
Your greatest strength as a Treatment Coordinator, Scheduler, or Insurance Coordinator

We are actively interviewing qualified candidates and plan to hire within the next 1–2 weeks.

Pay: $29.00 - $37.00 per hour

Benefits:

401(k)
401(k) matching
Employee discount
Employee mentoring program
Free parking
On-the-job training
Opportunities for advancement
Paid sick time
Paid time off
Paid training

Application Question(s):

Please provide a few good days/times to connect for an initial phone interview.

Experience:

Dental Treatment Coordinator: 3 years (Required)
Dental Practice Administration: 5 years (Required)
Dentrix: 1 year (Required)
Insurance Coordination: 3 years (Required)

Ability to Commute:

Pinole, CA 94564 (Preferred)

Work Location: In person

Quick Apply

Refine Your Search

customer care coordinator jobs in oakland, ca

Patient Care Coordinator - Treatment, Scheduling & Insurance

DENTAL OFFICE FRONT DESK COORDINATOR/SCHEDULER

Eligibility Coordinator

Practice Coordinator

Scheduling Coordinator

Practice Coordinator 3

Practice Coordinator III

Front Office Coordinator

Front Office Coordinator / Patient Concierge

Member Care Coordinator

Clinic Coordinator

Front Office & Eligibility Coordinator

Patient Care Coordinator for Dental office

Kenwood Hearing Center Patient Care Coordinator / Office Administrator (E Cerrito)

Patient Care Coordinator

Clinic Coordinator - Temporary

Patient Care Coordinator Wellness Clinic

Intake Coordinator - In Office

Practice Coordinator II - Referral Coordinator

Practice Coordinator II

I want to receive the latest job alert for customer care coordinator in oakland, ca

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