Top 122 Front of house supervisor Jobs in Oakland, Ca

Front Desk Supervisor
Sonesta —Emeryville, CA
- $31.40 - $32.00 an hour
- Weekends as needed
- Basic math
- Mid-level
- Hotel
- Paid parental leave
- Health savings account
General Manager for Mamahuhu Mill Valley
Mamahuhu —Mill Valley, CA
- From $85,000 a year
- Full-time
- Customer service
- Mid-level
- Mentoring
- Health insurance
- Dental insurance
Quick Apply
Dining Room Supervisor
Kensington Senior Living, LLC —Redwood City, CA
- $26 - $28 an hour
- Weekends as needed
- ServSafe
- English
- Mid-level
- Paid holidays
- Disability insurance
Quick Apply
JANITORIAL SUPERVISOR
Flik Hospitality Group —San Francisco, CA
- $26 - $27 an hour
- Weekends as needed
- Microsoft Word
- Background check
- Microsoft Excel
- Commuter assistance
- Paid parental leave
Quick Apply
Service Manager, Non-exempt
Cinepolis USA —San Mateo, CA
- $24 - $26 an hour
- Weekends as needed
- ServSafe
- Mid-level
- High school diploma or GED
- Employee discount
Quick Apply
Food and Beverage Supervisor
Sonesta —Emeryville, CA
- $35 - $38 an hour
- Weekends as needed
- Microsoft Word
- Bar
- Microsoft Excel
- Paid parental leave
- Health savings account
Front Desk Supervisor
Residence Inn Berkeley —Berkeley, CA
- $25 - $26 an hour
- Full-time
- Inventory management
- Computer literacy
- Mid-level
Quick Apply
7d
Housekeeping Supervisor | Full Benefits
Grand Hyatt at SFO —San Francisco, CA
- From $31.93 an hour
- Weekends as needed
- Bilingual
- Ability to walk for extended periods
- Mid-level
- Employee stock purchase plan
- Paid holidays
7d
Part-Time Bell Attendant
Four Seasons —San Francisco, CA
- $30.75 an hour
- 8 hour shift
- No high school diploma
- English
- Residential
- Paid holidays
- Health insurance
Guest Relations Supervisor (Front Office)
Cavallo Point —Sausalito, CA
- 8 hour shift
- Clean driving record
- Inventory management
- English
On-Call Catering Server
SSA Group —Oakland, CA
- $28 - $33 an hour
- Part-time
- 21 years or older
- Fair chance
- Ability to stand for extended periods
- Paid holidays
- 401(k)
Quick Apply
Door Attendant
Four Seasons —San Francisco, CA
- $29.49 an hour
- 8 hour shift
- Writing skills
- No high school diploma
- English
- Paid holidays
- Parental leave
Night Auditor
Kimpton Alton Hotel —San Francisco, CA
- $36.06 - $37.50 an hour
- Overnight shift
- Computer literacy
- Sanitation
- Hotel
- Health insurance
- Dental insurance
Quick Apply
Director of Front Office
The Jay —San Francisco, CA
- $110,000 - $125,000 a year
- Full-time
- Writing skills
- English
- Hotel
- Disability insurance
- Health insurance
Quick Apply
Front Desk Agent - Night Auditor
Radiate Hotels —Berkeley, CA
- $25 - $26 an hour
- Full-time
- Hotel
- Cash register
- POS
- Health insurance
- Dental insurance
Quick Apply
Resident Services Supervisor
FAIRMONT —San Francisco, CA
- From $36.16 an hour
- Overnight shift
- Mid-level
- Residential
- Communication skills
Quick Apply
Workplace Experience Coordinator
CBRE —Menlo Park, CA
- $28.85 - $30.00 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Office
11d
Night Auditor
Clarion Hotel - Concord —Concord, CA
- Part-time
- Computer literacy
- Basic math
- Mid-level
FRONT OF HOUSE LEAD SUPERVISOR (FULL TIME)
Bon Appetit —San Francisco, CA
- $26 - $28 an hour
- Urgently hiring
- Background check
- Mid-level
- Restaurant
- Commuter assistance
- Disability insurance
Quick Apply
Food Service Manager
Legends Global —San Francisco, CA
- $70,000 - $760,000 a year
- Weekends as needed
- Microsoft Word
- Background check
- Customer service

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front of house supervisor jobs near oakland, ca

Front Desk Supervisor

Sonesta -
Emeryville, CA

Apply Now

Job Details

Full-time
$31.40 - $32.00 an hour

Benefits

Paid parental leave
Health savings account
Disability insurance
Health insurance
Dental insurance
Tuition reimbursement
Parental leave
Vision insurance
401(k) matching
Life insurance

Qualifications

Customer communication
High school diploma or GED
Driver's License
Property management systems (PMS)
Productivity software
OPERA

Full Job Description

We’re Sonesta International Hotels.
The 8th largest hotel company in the U.S.—and growing fast.

An epic blend of full-service and focused hotels in major cities, Sonesta’s uniquely diverse portfolio of owned, managed, and franchised properties makes us everywhere you want to be. Driven by the human side of hospitality, we deliver service with passion, loyalty with purpose, and experiences that truly connect.

Together We Thrive—bringing quality, value, and amazing hospitality to every guest, every stay, across 1000+ properties in eight countries and counting.

Job Description Summary

The Front Desk Supervisor (FDS) is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives covering the front desk and is the lead Front Desk support for the Operations Manager. The main focus of the role is the training, supervising, and scheduling of the front desk team. This role also assists the Operations Manager with the accounting and human resources functions of the Front Office. The FDS serves as the lead point person with regard to the Front Desk technology systems and in-house guest marketing initiatives. The FDS also represents the hotel with all guests in absence of the General Manager and Operations Manager. Will also function as a Guest Service Agent.

Job Description

DUTIES AND RESPONSIBILITIES:

Deliver on the promise of Sonesta Service in all interactions with guests and clients. Manage according to the Sonesta G.U.E.S.T. standards and instill a passion for customer service in all associates of the hotel.
Ensure all staff is properly trained on all front desk operations, hotel facilities and services, local directions and safety and emergency procedures. Ensure all staff has the supplies needed to effectively carry out their job functions.
Supervise the front desk and reservation functions to ensure the delivery of superior guest services, the security of monies, credit card transactions and guest information.
Responsible for the supervision of the security of cash, credit card transactions, and guest information.
Supervise the overall seasonal demand reservation strategy as communicated by the hotel management team with regard to room type and length of stay pricing. Work with the hotel’s property management system (Opera) and reservation system (Synxis) to maximize revenue through occupancy and rate adjustments based on market conditions.
Establish effective Front Desk communication and information system through logs, department meetings, and one-on-one interaction with the staff.
Ensure guest special requests are fulfilled and proper delivery of guest services is delivered.
Supervise the daily execution of the shoppe and the pour by ensuring each is stocked and maintained in an orderly and appealing manner.
Establish and implement appropriate service recovery guidelines in order to ensure complete guest satisfaction. Respond to guest complaints or concerns in a prompt and professional manner.
Promote teamwork and quality service through daily communication and coordination with other shifts and departmental management.
Register guests, issue room keys, provide information on hotel services and room location. Answer phones in a prompt and courteous manner.
Supervising the accurate processing all cash and credit card transactions in accordance with established procedures including but not limited to posting all charges, completing cashier and other reports, preparing deposits, and counting/securing assigned cash bank(s).
Communicate any outstanding guest requests or issues to management that may require additional monitoring or follow-up.
Regularly sell hotel rooms through direct client contact.
Ensure compliance with federal, state and local laws regarding health, safety, and alcohol services.
Perform other duties as assigned.

QUALIFICATIONS AND REQUIREMENTS:

High School diploma or equivalent required.
Two years of previous hotel experience required.
Previous background from the extended stay industry preferred.
Ability to speak, read, and write fluent English; other languages beneficial.
Professional verbal and written communication skills.
Mathematical skills, including basic math, budgeting, profit/loss concepts, percentages, and variances preferred.
Problem solving, reasoning, motivating, organizational and training abilities preferred.
Will be required to obtain a ServSafe certification.
May be required to obtain a TIPS certification.
Experience with Microsoft Office and Opera systems required.
Valid driver’s license required.
Frequently standing up, bending, climbing, kneeling, and moving about the facility.
Carrying, lifting or pulling items weighing up to 50 pounds.
Frequently handling objects and equipment.
Will be required to work mornings, evening, weekends, and holidays.

Additional Job Information/Anticipated

Pay Range

$31.40-$32.00/Hr: Base pay offered may vary depending on various factors including but not limited to job related knowledge, skills and job specific experience/overall experience.

Benefits

Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including:

Medical, Dental and Vision Insurance
Health Savings Account with Company Match
401(k) Retirement Plan with Company Match
Paid Vacation and Sick Days
Sonesta Hotel Discounts
Educational Assistance
Paid Parental Leave
Company Paid Life Insurance
Company Paid Short Term and Long Term Disability Insurance
Various Employee Perks and Discounts
Hospital Indemnity
Critical Illness Insurance
Accident Insurance

Sonesta is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or other characteristics protected by law.

Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.

Apply Now

Refine Your Search

front of house supervisor jobs in oakland, ca

Front Desk Supervisor

General Manager for Mamahuhu Mill Valley

Dining Room Supervisor

JANITORIAL SUPERVISOR

Service Manager, Non-exempt

Food and Beverage Supervisor

Front Desk Supervisor

Housekeeping Supervisor | Full Benefits

Part-Time Bell Attendant

Guest Relations Supervisor (Front Office)

On-Call Catering Server

Door Attendant

Night Auditor

Director of Front Office

Front Desk Agent - Night Auditor

Resident Services Supervisor

Workplace Experience Coordinator

Night Auditor

FRONT OF HOUSE LEAD SUPERVISOR (FULL TIME)

Food Service Manager

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