Top 21 Participant choice specialist Jobs in Oakland, Ca

Assistant Program Specialist (Customer Service Programs)
AC Transit —Oakland, CA
- $90,756 - $108,310 a year
- Online Application
- Microsoft Word
- Microsoft Excel
- Microsoft Access
- Wellness program
- Commuter assistance
14d
ILSP Support Service Manager
First Place for Youth —San Francisco, CA
- $92,736 - $99,360 a year
- Weekends as needed
- Background check
- Mid-level
- Office
- Paid holidays
- Health insurance
Quick Apply
Program Manager (SF TAY)
First Place for Youth —San Francisco, CA
- $81,870 - $88,700 a year
- Weekends as needed
- Background check
- 18 years or older
- Master of Social Work
- Paid holidays
- Health insurance
Quick Apply
Housing Specialist
System One —Daly City, CA
- $24 - $25 an hour
- Monday to Friday
- Customer service
- Mid-level
- 3 years
- Health insurance
- Dental insurance
Quick Apply
ILSP Support Service Manager
First Place for Youth —San Francisco, CA
- $92,736 - $99,360 a year
- Weekends as needed
- Background check
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
1d
Youth & Elder Travel Training Specialist
Center for Independent Living —Berkeley, CA
- $30.71 an hour
- Full-time
- Bilingual
- Background check
- Experience working with individuals with disabilities
Program Specialist - San Francisco Human Services Agency (2913) (X00129)
City and County of San Francisco —San Francisco, CA
- $105,612 - $128,362 a year
- Online Application
- Hybrid work
- Microsoft Excel
- English
- Research
- Continuing education credits
Engagement Assistant
Institute on Aging —San Francisco, CA
- Full-time
- Serving
- Experience working with individuals with disabilities
- Ability to lift 50 pounds
Customer Service Specialist
CVR ASSOCIATES INC —San Francisco, CA
- $25.97 an hour
- High school diploma or GED
- Trade school
- 1 year
Quick Apply
6d
Technology Analyst (Telephony and Communications)
Judicial Council of California —San Francisco, CA
- $7,513 - $11,270 a month
- Online Application
- Hybrid work
- Computer Science
- Mid-level
- Office
- AD&D insurance
- Paid holidays
Legal Office Specialist (Open & Promotional)
County of San Mateo —San Mateo, CA
- $77,937.60 - $97,406.40 a year
- Weekends as needed
- Spanish
- Word processing
- Writing skills
- Retirement plan
County Program Manager
First Place for Youth —Oakland, CA
- $92,376 - $99,360 a year
- Weekends as needed
- Hybrid work
- Background check
- LMFT
- Microsoft Excel
- Paid holidays
- Health insurance
Quick Apply
12d
Housing Specialist (Direct Hire)
CVR ASSOCIATES INC —San Francisco, CA
- $28.85 an hour
- Full-time
- Bilingual
- Mid-level
- Supervising experience
Quick Apply
Clinical Program Manager
First Place for Youth —Oakland, CA
- $109,163 - $116,000 a year
- Weekends as needed
- Hybrid work
- Background check
- LMFT
- Microsoft Excel
- Paid holidays
- Health insurance
Quick Apply
2026-27 School Counselor
South San Francisco Unified School District —South San Francisco, CA
- $72,718 - $134,126 a year
- Full-time
- Classroom
- Current TB test
- Customer service
Quick Apply
Family Peer Support Specialist - Mental Health 642
Telecare Corporation —Oakland, CA
- From $23 an hour
- Full-time
- High school diploma or GED
- Driver's License
- Entry level
- Paid holidays
- Health insurance
Quick Apply
23h
Peer Case Manager
LA FAMILIA —Hayward, CA
- $25.90 - $26.52 an hour
- Full-time
- Hybrid work
- Spanish
- Ability to walk for extended periods
- Writing skills
- Paid holidays
- Health insurance
Quick Apply
7d
Adaptive Skills Training (AST) Professional
Friends of Children with Special Needs —Fremont, CA
- $30 - $40 an hour
- Full-time
- Nursing
- Clean driving record
- Current TB test
- AD&D insurance
- Paid holidays
Quick Apply
Adaptive Skills Training (AST) Specialist
Friends of Children with Special Needs —Fremont, CA
- $28 - $34 an hour
- Full-time
- Nursing
- Clean driving record
- Current TB test
- AD&D insurance
- Paid holidays
Quick Apply

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You will design and deliver high-impact community programs (virtual and in-person meetings, working groups, and publications) that foster collaboration among…

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Assistant Program Specialist (Customer Service Programs)

AC Transit -
Oakland, CA

Apply Now

Job Details

Full-time
$90,756 - $108,310 a year
14 days ago

Benefits

Wellness program
Commuter assistance
Paid holidays
Health insurance
Dental insurance
Flexible spending account
Tuition reimbursement
Pension plan
Employee assistance program
Vision insurance
Life insurance
Prescription drug insurance

Qualifications

Customer communication
Administrative experience
Stakeholder relationship building

Full Job Description

Summary

AC Transit is seeking a highly organized, customer-focused professional to join our team as an Assistant Program Specialist. This position provides administrative, technical, and programmatic support for customer-facing initiatives such as AC Transit’s institutional pass programs that improve access to public transportation throughout the East Bay.

The initial assignment will support the District's Student Transit Pass Program, collaborating with schools, community partners, students, and District staff to administer a vital transit benefit program to the communities served. Assignments are subject to change based on operational needs, and incumbents may be assigned to support other customer service, community outreach, mobility, or special programs.

The Position: Under general supervision, the position provides administrative and technical support for customer-facing initiatives and institutional pass programs; ensures adherence to AC Transit, state, federal laws, and regulations related to the area of assignment to achieve the highest levels of safety and quality of service delivery, and customer engagement. Initially, under close supervision, incumbents receive training and learn policies and procedures, specific methods, and regulations relevant to the assigned program(s).

This is an excellent opportunity to work for the largest bus agency in California, make a difference in our local community, and promote AC Transit as a great employer of the East Bay. In addition to working with some of the best in the business, AC Transit also has an excellent benefits package that includes pension, medical, dental and vision coverage, flexible spending, and 457 savings plan.

Representative Functions

Assists in developing, coordinating, and implementing, functions and activities in support of an assigned program; monitors program performance; performs a variety of administrative, coordinative and technical support duties for a designated program or programs.
Ensures compliance with federal, state, local, and District policies, regulations, rules, and guidelines governing the designated program, including those established by vendor partners such as Clipper, the regional fare payment system.
Performs a variety of general office support work including preparing, tracking, and managing shipments; organizing and maintaining various files and databases in a database management application such as Microsoft Access and customer relationship management systems such as Salesforce; creating correspondence, reports, forms, and specialized documents; and proofreading and checking materials for accuracy, completeness, and compliance with departmental policies and regulations.
Assists in establishing, entering, and maintaining the data needed for record-keeping in various systems, documenting program compliance and administration; resolves operational issues; improves service delivery.
Participates in the implementation of policies and procedures to ensure activities comply with established rules, regulations, ordinances, and procedures.
Serves as a liaison and provides customer service to participants, staff, and community organizations; provides presentations, information, and assistance regarding assigned programs and services; receives and responds to inquiries relating to assigned area of responsibility; communicates issues to staff as appropriate.
Acts as a program representative with external organizations to relay or obtain relevant information regarding program activities; coordinates department services and activities, including events, with other District departments, staff, and outside agencies.
Prepares, assembles, copies, collates, and distributes a variety of program-specific information, forms, records, reports, and data as required.
Learns to coordinate and conduct training activities related to program assignment; contributes to the development of training curricula and materials.
Assists higher levels in administering the assigned programs and activities.
Attends and participates in a variety of professional meetings and regulatory training; stays abreast of new trends, innovations, laws, and regulations as they relate to the area of assignment.
Performs related duties as required.

Minimum Qualifications

Education: Equivalent to a bachelor’s degree from an accredited four-year college or university in business or public administration, planning or related field. Additional years of experience may be substituted for education on a year-for-year basis.

Experience: One (1) year of recent, verifiable, specialized administrative or program support experience.

Special Requirements: Must be willing to: (1) work outside regular business hours as required and (2) travel between the various District divisions.

Desired Qualifications

Highly organized with exceptional attention to detail.
Comfortable managing multiple priorities in a fast-paced environment.
A strong communicator with excellent customer service skills.
Able to analyze information, solve problems, and exercise sound judgment.
Adaptable and eager to learn new programs, technologies, and business processes.
Collaborative and able to build effective relationships with diverse stakeholders.

Experience with one or more of the following is highly desirable:

Salesforce or other Customer Relationship Management (CRM) systems.
Microsoft Access, Excel, Word, Outlook, and PowerPoint.
Coordinating public programs, community outreach, or educational initiatives.
Working with schools, educational institutions, youth-serving organizations, or public agencies.
Preparing presentations, training materials, or informational communications.
Managing multiple projects and deadlines in a collaborative environment.

Additional Information

Physical Requirements: Must maintain the physical condition necessary to: (1) perform tasks in an office setting operating a personal computer, keyboards, and other peripheral equipment; and work in the field, which requires incumbents to (2) possess physical mobility in order to direct or conduct field studies and attend external meetings and events.

THIS POSITION IS A UNION POSITION, REPRESENTED BY AFSCME

The Selection Process: The Human Resources department must receive a completed online application by the filling date. If this recruitment is "Continuous," it may be closed at any time without notice. Applications will be screened for job related qualifications, and those candidates who best meeting the qualifications listed on this Job Announcement will be invited to participate in an examination process that may include written, oral and/or performance segments. Current District employees must have satisfactory attendance and performance records. Finalists will be placed on an Eligibility List. When filling vacancies, the Human Resources Department will refer the top candidates to the hiring department for final screening and recommendation.

Benefits: The transit professionals who call AC Transit home represent the rich cultural diversity of the Bay Area. For more than 60 years, we have been an equal opportunity employer honoring religion, ethnic background, national origin, gender, gender expression, genetic information, disabilities, age, and veteran status. We are not only an inclusive employer but also offer a comprehensive benefits package rooted in choice, flexibility, and affordability. Benefits are effective the first of the month following your hire date. Employees and eligible dependents have access to the following benefits*:

Medical - Choice of two Health Maintenance Organizations (HMOs): Kaiser Permanente and Health Net. $10.00 office visit co-pays; $5.00 - $35.00 prescription co-pays.
Dental – MetLife Preferred Provider Organization (PPO) $50 annual deductible per person/$150 per family; $3,000 per person annual maximum; preventative care covered at 100%; basic and major care covered at 90%; $4,000 lifetime maximum orthodontia covered at 50%.
Vision - Vision Service Plan - $10.00 copay; eligible for an exam, lenses, frames or contact lenses every 12 months – based on the last date of service. $200 frame allowance or $120 allowance for contact lenses.
Employer paid Basic Life Insurance
Employee paid Voluntary Term Life Insurance
Employee Assistance Program (EAP)
Medical premium reimbursement for eligible retirees
Flexible Spending Accounts (FSA) for Health Care, Dependent Care, Parking, Transit
AC Transit contributes up to $50.00/month towards an employee’s FSA Transit costs
Free AC Transit Bus Pass
Federal Credit Union
Vacation and Sick Leave or Personal Time Off
Ten (10) paid holidays; 2 paid floating holidays; 1 paid birthday holiday
Five (5) bereavement days
Tuition Reimbursement – up to $2500 per fiscal year on approved courses
Wellness Program
AC Transit benefits are negotiated and subject to change based on collective bargaining agreements.

Pension: All AC Transit employees participate in a lifetime defined benefit pension. All employees hired on or after January 1, 2020, may be in the District's Tier II pension plan covered by the Public Employees' Pension Reform Act of 2013 (PEPRA). As such, he/she may be required to contribute a small portion of annual income towards the cost of his/hers District pension.

ADA Compliant and Drug Free Workplace: The Human Resources Department will make reasonable efforts in the recruitment/examination process to accommodate applicants with disabilities. If you have a need for an accommodation, please call Human Resources at (510) 891-4783.

The Alameda Contra Costa Transit District has established the goal of a 100 percent drug and alcohol-free workplace. Applicants will be required to undergo drug and alcohol testing prior to employment and those in safety sensitive positions will be subject to further drug and alcohol testing through their period of employment, including random drug and alcohol testing.

In accordance with federal requirements, all job applicants selected for appointments in a safety sensitive position are subject to pre-employment drug and alcohol testing. A final job applicant will be tested for five prohibited drugs: Cocaine, PCP, Amphetamines, Marijuana and Opiates. During employment, employees holding safety sensitive positions are subject to random, reasonable suspicion, post-accident, return-to-duty, and follow-up drug and alcohol testing. Additionally, in the event of an absence of more than 90 days from a safety sensitive position, pre-employment drug testing will be performed.

Equal Opportunity Employer

PEPRA: All employees hired on or after January 1, 2020, will be in the District's Tier II pension plan covered by the Public Employees' Pension Reform Act of 2013 (PEPRA). As such, he/she may be required to contribute 7% or more of annual income towards the cost of his/hers District pension.

Medical, dental, orthodontic, vision, and prescription insurance coverage for employees and qualified dependents; plus regular retirement pension with a five (5) year vesting. Depending on length of service, up to six (6) weeks of vacation and up to twelve (12) days of sick leave per year. Holidays: eleven (11) per year. Free transportation on AC Transit system. Group Life Insurance.

Apply Now

Refine Your Search

participant choice specialist jobs in oakland, ca

Assistant Program Specialist (Customer Service Programs)

ILSP Support Service Manager

Program Manager (SF TAY)

Housing Specialist

ILSP Support Service Manager

Youth & Elder Travel Training Specialist

Program Specialist - San Francisco Human Services Agency (2913) (X00129)

Engagement Assistant

Customer Service Specialist

Technology Analyst (Telephony and Communications)

Legal Office Specialist (Open & Promotional)

County Program Manager

Housing Specialist (Direct Hire)

Clinical Program Manager

2026-27 School Counselor

Family Peer Support Specialist - Mental Health 642

Peer Case Manager

Adaptive Skills Training (AST) Professional

Adaptive Skills Training (AST) Specialist

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Additional Information

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