Top 3 Medical office receptionist Jobs in Oakland, Md

Registration Rep -- REGISTRATION -- Preston Memorial Hospital
Mon Health —Kingwood, WV
- Full-time
- Hospital
- High school diploma or GED
- Clinic
4d
Front Desk/Chiropractic Assistant
Bruceton Wellness Center —Bruceton Mills, WV
- From $14 an hour
- Part-time
- Customer service
- Computer literacy
- High school diploma or GED
- Employee discount
- Flexible schedule
Quick Apply
7d
Financial Assistance Representative -- PATIENT FINANCIAL SERVICES -- Preston Memorial Hospital
Mon Health —Kingwood, WV
- Full-time
- Hospital
- Writing skills
- Mid-level
12d

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Registration Rep -- REGISTRATION -- Preston Memorial Hospital

Mon Health -
Kingwood, WV

Apply Now

Job Details

Full-time
4 days ago

Qualifications

Customer communication
High school diploma or GED

Full Job Description

Job Summary

With a patient-centered culture, the registration representative provides a welcoming and professional first impression to patients and visitors at Mon Medical Center ambulatory clinics. This role is responsible for accurately completing the full patient registration process, answering phones and supporting daily clinic operations to ensure efficient patient flow, accurate billing, and high-quality patient care. As the first point of contact, the registration representative plays a critical role in delivering an exceptional patient experience.

Responsibilities

Scheduling & Coordination
• Accurately obtains, verifies, and enters patient demographic, insurance, and financial information in the patient medical record

Schedules, reschedules, and cancels appointments accurately as needed; may be required to perform reminder calls and missed appointment follow-up.

Schedules any needed return appointments

Prepares and processes any required packets or forms, providing explanation as needed.

Verifies insurance eligibility, obtains authorizations when applicable, and supports front-end financial processes, including co pay collections, cash handling and deposits.

Patient Experience
• Provides courteous, respectful, and professional service to patients, families, and visitors.

Serves as the first impression of the clinic, demonstrating empathy, active listening, and cultural sensitivity.
Responds to patient questions and concerns and assists with conflict resolution in alignment with organizational standards.

Communication & Collaboration
• Answers multi-line phones and functions as the clinic operator.
• Communicates effectively with clinical staff and providers to support patient flow and clinic efficiency. Communication methods may also include teams, email and EHR messages.

Escalates issues and concerns to leadership in a timely and appropriate manner

Works closely with the PASC and clinic leader to achieve registration related goals and initiatives.
Responsible for coordination of care tasks including obtaining medical records, routing documents for review and signature, faxing and scanning.

Knowledge, Skills & Abilities:
• Strong organizational and time management skills

Attention to detail and accuracy

• Excellent communication and customer service skills

Ability to multi-task in a fast-paced environment

Knowledge, Skills & Abilities

• Performs other duties as assigned to support clinic operations and patient care.

Experience
• Prior experience in customer service preferred

Physical Requirements

Medium Work: Exerting up to 50 pounds occasionally, up to 20 pounds frequently, and up to 10 pounds constantly. Requires frequent sitting, standing and walking.

Education

High School Diploma or GED (Required)

Credentials

Basic Life SupportBasic Life Support (BLS) certification must be obtained during probationary period

Work Schedule: Days

Status: Full Time Regular 1.0

Location: Preston Memorial Hospital

Location of Job: WV:Kingwood:Preston Memorial Hospital

Talent Acquisition Specialist: Mystee D. Carter [email protected]

Apply Now

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medical office receptionist jobs in oakland, md

Registration Rep -- REGISTRATION -- Preston Memorial Hospital

Front Desk/Chiropractic Assistant

Financial Assistance Representative -- PATIENT FINANCIAL SERVICES -- Preston Memorial Hospital

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