Information Security Operations Analyst (0661U), Berkeley IT - 87198 About Berkeley
At the University of California, Berkeley, we are dedicated to fostering a community where everyone feels welcome and can thrive. Our culture of openness, freedom and belonging make it a special place for students, faculty and staff.
As a world-leading institution, Berkeley is known for its academic and research excellence, public mission, diverse student body, and commitment to equity and social justice. Since our founding in 1868, we have driven innovation, creating global intellectual, economic and social value.
We are looking for applicants who reflect California's diversity and want to be part of an inclusive, equity-focused community that views education as a matter of social justice. Please consider whether your values align with our Guiding Values and Principles , Principles of Community , and Strategic Plan .
At UC Berkeley, we believe that learning is a fundamental part of working, and provide space for supportive colleague communities via numerous employee resource groups (staff organizations). Our goal is for everyone on the Berkeley campus to feel supported and equipped to realize their full potential. We actively support this by providing all of our full-time staff employees with at least 80 hours (10 days) of paid time per year to engage in professional development activities. Find out more about how you can grow your career at UC Berkeley.
Departmental Overview
The Information Security Office (ISO) coordinates the risk management process for UC Berkeley's information systems and directs campus-wide efforts to adequately secure institutional data. ISO is led by the Chief Information Security Officer and consists of five teams: Policy and Outreach, Security Operations, Development and Engineering, Identity Management, and Security Assessments. This position is part of the Security Operations team and reports to the Information Security Operations Supervisor.
The Information Security Operations team is a close-knit group of talented information security professionals performing critical information security functions for the institution, including monitoring for intrusion, vulnerability scanning, incident/breach response, asset registration, designing and building security systems to help reduce risk, and the management of systems in support of these functions both on-premises and in multiple cloud environments.
This position supports the activities of the Security Operations team as a Security Analyst, including security log/alert review, incident handling, security consulting, and architecture review. The successful candidate should have sufficient knowledge and experience to analyze and respond to security incidents of moderate scope and complexity, design and build security systems, and deploy commercial security tools and integrate with existing production operations.
Position Summary
What you need to succeed in this role: a solid foundation, a willingness to learn, and the ability to grow into areas you may not know yet.
We are looking for someone with a strong foundation in IT and a passion for security. You should have at least 5 years of hands-on experience in general IT supporting systems, troubleshooting issues, and applying security best practices across desktop and server environments.
On top of that, you have spent a few years (at least three) working in a Security Operations role, where you have gotten your hands dirty with tools and techniques like network log analysis, EDR, SIEM, vulnerability scanning, cloud security, or incident response. You do not need to have done everything, but you should be comfortable in several of these areas and eager to keep learning.
You are a strong communicator who can explain technical concepts clearly-whether you are talking to IT peers or campus partners with less technical background. You collaborate well, build relationships easily, and know how to work across teams at all levels. You are also comfortable stepping into a leadership role, helping guide and mentor less experienced colleagues when needed.
From a technical standpoint, you have a solid understanding of information security principles and best practices, including host and network forensics. You think pragmatically, solve problems creatively, and enjoy collaborating closely with architects, engineers, developers, and service providers to get things done.
You have led or contributed to security efforts across both on-prem and cloud environments, and you are familiar with modern technologies such as SaaS, IaaS, and PaaS. You understand incident response processes and security frameworks such as NIST and CIS, and how to apply them in real-world scenarios. Even better if you have helped design or implement security architectures in cloud or hybrid environments.
We also value curiosity, adaptability, and a genuine appreciation for different perspectives. You actively contribute to an inclusive work environment where people feel respected and supported.
A bachelor's degree in a related field is great, but we also recognize equivalent experience and training.
Finally, you are someone who can quickly get up to speed with organizational policies and standards and work both independently and as part of a collaborative, cross-functional security team.
Application Review Date
The First Review Date for this job is: 7/13/2026
Responsibilities
The successful candidate will implement highly complex and broad-scale security controls to detect and prevent unauthorized access or changes to campus hardware, software, and network infrastructure utilizing tools such as firewalls, network TAPs, intrusion detection/prevention systems (IDS/IPS), Endpoint Detection and Remediation (EDR) agents, and Security Information and Event Management (SIEM) systems. These services provide security to all of UCB computers, networks, users, and information both on campus in the cloud and for remote workers. Responsible for providing research, analysis and solutions to address attempted efforts to compromise security protocols. Proactively addresses the negative impact on the campus caused by theft, destruction, alteration or denial of access of information. Advises the campus community on security prevention, best practices and secure software.
Advise and recommend complex security controls that are broad in scope to prevent attackers from accessing critical information or jeopardizing the most sensitive systems both on-premises and in multiple cloud environments.
Research and address attempted efforts to compromise endpoints using endpoint detection and remediation agents.
Identify, develop, implement, and maintain complex campus-wide, and in multiple cloud environments, systems for the detection and identification of malicious activity using both intrusion detection and intrusion prevention systems.
Research and analyze security alerts which may indicate efforts to compromise campus IT resources, and escalate alerts requiring further review where appropriate.
Designs and maintains highly complex security systems. Responsible for administering highly complex security policies and configurations to control access to hardware, software and networks. Applies and recommends highly advanced encryption methods.
Identify, develop, and implement complex systems for the detection and identification of malicious activity both on-premises and in multiple cloud environments.
Track and monitor incoming security incidents, applying security concepts and established campus procedures to ensure an appropriate incident response
Advise and provide leadership to campus IT personnel responding to security incidents on appropriate procedures and aid in the execution of incident response plans.
Directs forensic activity and produces reports in response to highly complex or broad-scale security incidents in accordance with the campus or Office of the President policy. May lead a team of IT security professionals. Applies advanced IT security concepts, governmental regulations, departmental and campus, or Office of the President policies and procedures to provide input to, define or revise incident response processes.
Monitor security incident status and workflows, escalating unusual or problematic incidents for review and further action
Advise members of the campus community with general questions or concerns about the security configuration of campus IT systems
Triage security incidents and support tickets on a periodic analyst rotation.
Engages in continuous professional development and training and other duties as assigned.
Required Qualifications
Minimum of 5 years of general IT knowledge and experience, including support, troubleshooting, and security best practices for a variety of desktop/server operating systems and software.
Excellent written and verbal communication skills, and ability to effectively communicate across a broad range of campus audiences.
Strong interpersonal skills in order to work with both technical and non-technical personnel at various levels in the organization.
Ability to serve as a lead for less experienced professionals on campus.
Advanced knowledge of key information security concepts, functions, and general best practices.
Seeks to understand different perspectives and cultures. Contributes to a work climate where differences are valued and supported.
EDUCATION
Bachelor's degree in related area and/or equivalent experience/training.
Preferred Qualifications
At least 3 years of experience as a Security Operations Analyst, utilizing network forensics and hands-on experience with Network IDS/firewall log analysis, Endpoint Detection and Response (EDR), SIEM, vulnerability scanning, Cloud Security Posture Management, or incident handling/response.
Strong technologist with a pragmatic view and creative mind, and a natural collaborator with architects, engineers, developers, application owners, and service providers.
Experience serving as technical lead for engaging communities on information security issues in both on-premises and cloud environments.
Ability to quickly learn and work within the UC Berkeley campus and system-wide (Office of the President) security policies and standards.
Proficiency in working as part of a collaborative, cross-functional, modern security team.
Demonstrated ability to assume independent and team-based responsibilities.
Advanced knowledge of Intrusion Detection, Firewall, Host, and Network Forensics.
Experience in technologies such as SaaS, IaaS, PaaS, and other cloud environments:
Knowledge of Incident Handling Policies and Procedures.
Experience in the design and development of security architectures for cloud-native and hybrid cloud-based systems
Ability to develop technical solutions to help mitigate observed security gaps and vulnerabilities
Experience applying controls in alignment with acknowledged security frameworks (i.e. NIST, CIS, CSA, MITRE ATT&CK.
Salary & Benefits
For information on the comprehensive benefits package offered by the University, please visit the University of California's Compensation & Benefits website.
Under California law, the University of California, Berkeley is required to provide a reasonable estimate of the compensation range for this role and should not offer a salary outside of the range posted in this job announcement. This range takes into account the wide range of factors that are considered in making compensation decisions including but not limited to experience, skills, knowledge, abilities, education, licensure and certifications, analysis of internal equity, and other business and organizational needs. It is not typical for an individual to be offered a salary at or near the top of the range for a position. Salary offers are determined based on final candidate qualifications and experience.
This is an exempt monthly-paid position.
This is a full-time (40 hours/week) Career position eligible for full UC benefits.
