Top 152 Guest service agent Jobs in Oakton, Va

Front Office Agent
Hyatt Regency Tysons Corner —Tysons Corner, VA
- $20 - $23 an hour
- Overtime
- Computer literacy
- Hotel
- Organizational skills
- Tuition reimbursement
- Paid time off
Front Desk Agent ($18.50/hr) - The Watermark Hotel
B.F. Saul Company Hospitality Group —Tysons, VA
- $18.50 - $19.50 an hour
- Full-time
- Sales
- Residential
- Hotel
- Disability insurance
- Health insurance
Quick Apply
Front Desk Agent
The Jefferson Hotel, Washington DC —Washington, DC
- $33.91 an hour
- Full-time
- Hotel
- Communication skills
- Entry level
- Commuter assistance
- Disability insurance
Quick Apply
Guest Service Agent
Kimpton Hotels & Restaurants —Washington, DC
- $30.42 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- Entry level
- Health insurance
- Dental insurance
Quick Apply
8d
Front Desk Agent
NFC Amenity Management —Alexandria, VA
- $18.49 an hour
- Part-time
- US work authorization
- Entry level
- Paid training
- Disability insurance
Quick Apply
5d
Part Time Front Desk Agent, Weekends
Donohoe Hospitality Services —Reston, VA
- $19 an hour
- Part-time
- Residential
- Hotel
- Ability to stand for extended periods
- Health insurance
- Dental insurance
Quick Apply
13d
Candlewood Suites Washington Fairfax - Front Desk Agent
Aimbridge Hospitality —Fairfax, VA
- $16 - $17 an hour
- Full-time
- Hotel
- High school diploma or GED
- Entry level
- AD&D insurance
- Disability insurance
2d
Front Desk Agent (Part-time)
Westin Reston —Reston, VA
- $18 an hour
- Part-time
- Military
- Math
- Ability to stand for extended periods
- Free parking
- Disability insurance
Quick Apply
Front Desk Agent
TownePlace Suites Springfield —Springfield, VA
- $17.00 - $17.50 an hour
- Full-time
- Computer literacy
- Hotel
- High school diploma or GED
Reservation Agent - Monday to Friday, No Weekends!
Guest Services, Inc. —Washington, DC
- $23 an hour
- Full-time
- 18 years or older
- Microsoft Outlook
- Computer literacy
Front Desk Agent
Holiday Inn Express Fairfax Arlington Blvd. —Fairfax, VA
- $14.00 - $16.50 an hour
- Part-time
- Bilingual
- Writing skills
- Hotel
- Free parking
- Employee discount
Quick Apply
Guest Service Agent - DoubleTree by Hilton Crystal City
Hilton —Arlington, VA
- $24.67 an hour
- Full-time
- Hotel
- Entry level
- Paid parental leave
- Employee stock purchase plan
11d
Guest Service Agent
Courtyard by Marriott Alexandria Old Town/Southwest —Alexandria, VA
- $19 - $23 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- Ability to lift 25 pounds
- Wellness program
- Commuter assistance
Front Desk Agent (Full-Time)
Westin Reston —Reston, VA
- $18 an hour
- Full-time
- Military
- Math
- Ability to stand for extended periods
- Free parking
- Disability insurance
Quick Apply
Guest Service Agent
The Watergate Hotel —Washington, DC
- $25 an hour
- Weekends as needed
- Computer literacy
- High school diploma or GED
- Bachelor's degree
Quick Apply
Front Desk Agent
Residence Inn Arlington —Arlington, VA
- $18 an hour
- Weekends as needed
- Residential
- Hotel
- Ability to stand for extended periods
- Health insurance
- Dental insurance
Quick Apply
1d
Hotel Front Desk Agent/Guest Service Agent
RIVERSIDE HOTELS LLC —Alexandria, VA
- Weekends as needed
- Hotel
- Computer skills
- Marketing
- On-the-job training
Quick Apply
Guest Service Agent
Springfield Residence Inn by Marriott —Springfield, VA
- $17 an hour
- Full-time
- Sales
- Hotel
- High school diploma or GED
- Profit sharing
- Health insurance
Quick Apply
Concierge Associate
Two Coast Living —Washington, DC
- $22 - $24 an hour
- Part-time
- Office
- Residential
- High school diploma or GED
- Paid holidays
- Paid sick time
Quick Apply
3d
Front Desk Agent Full time
Westin Washington Dulles —Herndon, VA
- Full-time
- High school
- English
- Hotel
Quick Apply

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guest service agent jobs near oakton, va

Front Office Agent

Hyatt Regency Tysons Corner -
Tysons Corner, VA

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Job Details

Full-time
$20 - $23 an hour

Benefits

Tuition reimbursement
Paid time off
401(k) matching

Qualifications

Computer operation
Customer communication
Computer literacy
Computer skills

Full Job Description

Summary

Cheers to a new adventure! When you join Hyatt Regency Tysons Corner, you join a global brand that celebrates individuality, empowers everyone to be their best and consistently provides unique experiences for our colleagues and guests. Part of our culture of care includes providing our guests with stress-free, delightful experiences that enhance their stay. We also care about our colleagues and provide a well-rounded benefits package to ensure you are supported from day one. You'll find support from your team by working in an environment where success is celebrated and hard work is rewarded.

Perfectly positioned at the vibrant PenFed Plaza and directly connected to Tysons Corner Center Mall, our 300-room hotel offers unbeatable access to world-class shopping, dining and entertainment. Guests can walk to hundreds of upscale boutiques and restaurants or hop on the Silver Line Metro, just steps away, for a quick 20-minute ride into the heart of Washington, D.C.

The Front Office Agent is the first and last point of contact for guests at Hyatt Regency Tysons Corner. This role delivers warm, professional, and personalized service during guest arrivals, departures, and throughout the stay. The Front Office Agent ensures a seamless check-in and check-out experience while upholding Hyatt’s luxury brand standards and commitment to exceptional guest service.

The pay range for this position is an hourly rate of $20.00 to $23.00. This position is also eligible to earn overtime, shift differentials and under certain circumstances, tips, and or incentive awards.

Responsibilities include, but are not limited to:
Greet guests warmly and professionally; provide efficient and accurate check-in and check-out services.
Register guests, assign rooms, verify payment methods, and issue room keys in accordance with Hyatt policies.
Respond to guest inquiries, special requests, and service needs promptly and courteously.
Handle guest concerns and service recovery opportunities with empathy and professionalism; escalate issues as needed.
Maintain accurate guest profiles, reservations, and billing information in the property management system.
Balance cash, credit, and folio transactions accurately at the end of each shift.
Coordinate with Housekeeping, Engineering, Bell/Door, and Security, teams to ensure room readiness and guest satisfaction and safety.
Promote hotel amenities, services, and local attractions to enhance the guest experience.
Follow all safety, security, and privacy policies, including guest data protection and cash-handling procedures.
Maintain a clean, organized, and professional front desk area at all times.
Support group arrivals, VIP guests, and special events as assigned.
Adhere to Hyatt grooming standards and service expectations.

What you can expect:
Benefits and perks include but are not limited to:
Collaborative and team-driven environment with diverse industry experience
Health benefit eligibility at 30 days of employment
401K with company match – eligible to contribute at 30 days of employment
Discounted room nights at over 1,000 Hyatt properties upon hire
Free room nights at over 1,000 Hyatt properties at 90 days of employment
Education Assistance/Tuition Reimbursement
Free meals in colleague cafeteria during shifts
Paid Time Off including Vacation, Sick Time, Holidays (eligibility and amount dependent on employment status)

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status

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Qualifications
Guest-focused mindset with a passion for service excellence.
Strong customer service and communications skills.
Strong attention to detail and organization skills.
Ability to stand for extended periods and multitask in a fast-paced environment.
Must be able to work a flexible schedule, AM or PM shifts, weekends, and holidays.
Proficient in basic computer skills.

Previous hotel front desk or hospitality experience is preferred.

Apply Now

Refine Your Search

guest service agent jobs in oakton, va

Front Office Agent

Front Desk Agent ($18.50/hr) - The Watermark Hotel

Front Desk Agent

Guest Service Agent

Front Desk Agent

Part Time Front Desk Agent, Weekends

Candlewood Suites Washington Fairfax - Front Desk Agent

Front Desk Agent (Part-time)

Front Desk Agent

Reservation Agent - Monday to Friday, No Weekends!

Front Desk Agent

Guest Service Agent - DoubleTree by Hilton Crystal City

Guest Service Agent

Front Desk Agent (Full-Time)

Guest Service Agent

Front Desk Agent

Hotel Front Desk Agent/Guest Service Agent

Guest Service Agent

Concierge Associate

Front Desk Agent Full time

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