Top 9 Bilingual receptionist Jobs in Ocala, Fl

Patient Service Representative - Bilingual
HEART OF FLORIDA HEALTH CENTER INC —Ocala, FL
- Full-time
- Bilingual
- Computer literacy
- HIPAA
12d
Front Office Associate Outpatient Oncology Bilingual
The Oncology Institute of Hope and Innovation —Ocala, FL
- $17 - $20 an hour
- 8 hour shift
- Spanish
- English
- High school diploma or GED
- Opportunities for advancement
Quick Apply
Receptionist/Administrative Assistant
AS Tire Repair and Roadside Assistance —Ocala, FL
- From $15 an hour
- Part-time
- Microsoft Word
- Background check
- Spanish
Quick Apply
Dental Receptionist
Sage Dental —Dunnellon, FL
- Full-time
- Spanish
- Dental office
- English
- Continuing education credits
- Paid holidays
Front Desk Agent - Hotel
Baymont by Wyndham Ocala Suites —Ocala, FL
- $16 an hour
- Part-time
- Communication skills
- Entry level
- Resort
Quick Apply
9d
Medical Receptionist - The Villages
Sage Infusion —Lady Lake, FL
- $19 an hour
- Full-time
- Background check
- Spanish
- Computer literacy
Quick Apply

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Bilingual Nurse Registry Recruiter
AQUA Home Care —Lady Lake, FL
*Compliance & Credentialing: *Ensure all caregiver files are fully compliant with Florida regulations, including Level II background checks, CPR, TB screening,…
$40,000 - $50,000 a year
Quick Apply
14d
Bilingual Seasonal Licensed Health Insurance Agent-Remote
ResultsCX —Florida
A resident state license is required, but ResultsCX will support you in the purchase of any additional licenses required of your new position.
$21 an hour
13d

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Data Entry-(Upper Arlington area) Bilingual English/Spanish- Full Time
Health One Medical —Columbus, OH
We are looking for an organized individual to answer phones and perform data entry and file management. A file clerk must be organized and possess a serious…
$15 an hour
Quick Apply
5d
Dental Front Desk Receptionist
Stellar Dentistry —Reynoldsburg, OH
Assist with office management duties such as filing, data entry, and maintaining a clean, welcoming front desk environment.
Up to $28 an hour
Quick Apply

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Patient Service Representative - Bilingual

HEART OF FLORIDA HEALTH CENTER INC -
Ocala, FL

Apply Now

Job Details

Full-time
12 days ago

Qualifications

Bilingual
Computer operation
High school diploma or GED
Driving
Desktop applications
Computer skills

Full Job Description

Job Summary

The Patient Service Representative is responsible for greeting patients, patient registration, financial counseling, and establishing and maintaining accurate patient records in the appropriate software. This position may require some medical and dental front desk responsibilities.

Qualifications and Requirements

High school Diploma with one year of experience in medical/hospital/business setting preferred.

Proficient with software applications and general computer knowledge.

Must have excellent verbal and written communication skills.
Bilingual Required.

Must have excellent interpersonal and customer service skills.

Must demonstrate a strong bias toward service, quality, and customer satisfaction.

Ability to handle multiple tasks in a fast-paced environment and control stressful situations.

Uses good judgment and demonstrates a sense of appropriateness

Essential Functions

Expected to provide quality customer service in a friendly, professional, and courteous manner.

Must accurately perform job duties at a Center with scheduling templates.

Participate in team meetings to communicate and address patient care and operational requirements.

Demonstrate the ability to work in a team-based environment to complete organizational goals.

Maintains confidentiality of patient information, always adhering to HIPAA standards.

Customer Service

Greets patients and visitors in a friendly, professional manner to ensure the best possible patient experience.

Resolve patient requests, questions, and complaints, frequently requiring analysis of situations to determine the best use of resources.

Attempts to de-escalate situations to the best of their ability.

Provide prompt and accurate service to promote patient loyalty.

Excellent communication skills and problem-solving abilities.

Patient Registration

Obtain accurate patient demographic information and Pharmacy of choice.

Educates patients on the availability and cost savings utilizing HFHC Pharmacy services.

Copy insurance cards/driver's licenses.

Educates and encourages all HFHC patients to utilize Patient Portal.

Keep the patient apprised of wait times.

Collect applicable co-pays.

Verifies patient insurance coverage.

Accurately schedule all patient appointments.

Record all cancellations and No Show.

Accept and post patient payments to the computer accurately. Provides a receipt to every patient.

Ensures all kiosk data and images are updated and imported during the visit.

Ensures all patient documentation is properly archived (scanned) in the EHR and fulfilled completely by the patient.

Use of Equipment and Software Applications

Answer telephones; transfers call to appropriate staff.

Throughout the day, clears any voicemails and return calls by the end of the business day.

Take messages and place them in designated areas of the software.

Answer phone queries from other facilities.

Demonstrate practical knowledge in the use of the computer terminal.

Financial Procedures

Interview patients to determine employment status, insurance coverage(s) and insurance plan deductibles, sliding fee scale, and eligibility for payment plans.

Contact patients for payment plans (as required).

Addresses all billing alerts and updates EMR as required.

Assist patients with Medicaid eligibility applications and/or other payer programs.

Respond to questions regarding patient balances, collections, and insurance.

Generates end-of-day closing reports and procedures. Balances cash, checks, and credit card charges. Prepare a deposit packet in the facility safe for the finance department review

Administrative Procedures

Completes pre-visit process daily. Ensures insurance eligibility is ran utilizing IE, Availity, TriZetto or Medicaid Portal if necessary to verify eligibility/copay information.

Maintain supplies required for downtime procedures.

Open and sort mail daily.

Scan medical records requests to Scan Stat.

Reports any broken or dangerous equipment, facility equipment, computers, or computer programs not working to the immediate supervisor.

May be required to travel to other CHC locations.

Perform other duties as assigned or necessary.

Physical Requirements

Frequent sitting at a desk for office work.

Occasional driving of automobiles for outside appointments and meetings.

Continuous use of corrected vision, depth perception, wide field of vision, and color. Also, the job will demand continuous use of olfactory, auditory, and tactile senses.

This position is very active and requires standing, walking, bending, kneeling, and stooping all day.

Duties require attention to detail, alertness, problem-solving, tolerance to stress, and exercising sound judgment

This employee must frequently lift and/or move items over 30 pounds.

Must be able to lift, carry and handle equipment, supplies, and other work site materials according to position requirements.

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Refine Your Search

bilingual receptionist jobs in ocala, fl

Patient Service Representative - Bilingual

Front Office Associate Outpatient Oncology Bilingual

Receptionist/Administrative Assistant

Dental Receptionist

Front Desk Agent - Hotel

Medical Receptionist - The Villages

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