Top 6 security supervisor Jobs in ocala, fl

Public Safety Telecommunicator Supervisor
Sumter County Board of County Commissioners —Wildwood, FL
- $23.73 - $44.14 an hour
- Overtime
- Mid-level
- Leadership
5d
Site Supervisor
Weiser Security Services, Inc. —Ocala, FL
- Full-time
- Bilingual
- Mid-level
- Leadership
Quick Apply
5d
Armed Security Supervisor #394
Signal - Ocala, FL —Ocala, FL
- $0.17 - $0.18 an hour
- Weekends as needed
- Clean driving record
- Mid-level
- Mentoring
- Opportunities for advancement
Quick Apply

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Public Safety Telecommunicator Supervisor

Sumter County Board of County Commissioners -
Wildwood, FL

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Job Details

Full-time
$23.73 - $44.14 an hour
5 days ago

Qualifications

Resource allocation
Emergency preparedness education
Employee onboarding
Staff supervision
Quality records maintenance
Team supervision
Standard Operating Procedures (SOPs) implementation
Emergency plan implementation for disaster response
Staff scheduling
Emergency call-taking protocols
Filing
Team scheduling
Mid-level
Team development
Quality assurance
Quality control documentation
Decision making
Team training
Public safety procedures
Quality improvement
Telecommunication
Interdisciplinary policy and procedure development
New hire orientation
Dispatch record maintenance
Technical training
Phone call management
Emergency communications software
Computer-aided dispatch (CAD) software
Leadership
Standard operating procedures (SOPs)

Full Job Description

JOB
GENERAL DESCRIPTION: A 911 Communications Dispatch Supervisor plays a critical role in emergency response operations, overseeing the daily activities within a 911 dispatch center. This position is responsible for managing a team of Public Safety Telecommunicators who take emergency calls from the public and dispatch appropriate emergency services. The supervisor ensures that all calls are handled efficiently and with the utmost professionalism. They provide training and support to dispatchers, monitor their performance, and ensure compliance with all applicable laws and protocols. Additionally, the supervisor coordinates with other emergency services and agencies to facilitate effective communication and incident response. They also handle administrative duties, such as scheduling shifts, managing resources, and maintaining equipment. The role requires strong leadership skills, the ability to remain calm under pressure, and excellent communication abilities to manage both emergency situations and team dynamics effectively. This position reports to the Emergency Communications Center Assistant Manager.

EXAMPLE OF DUTIES
ESSENTIAL JOB FUNCTIONS: Provides supervision, guidance, training, remediation, recertification training hours for State certification, and technical assistance to staff. Also, assists with providing new hire orientation pertaining to the ECC for in-house employees and partnering agencies.Allocates resources appropriately, as the need arises by applying appropriate decision-making rules and approved protocols.Coordinates and collaborates with the Emergency Communications Center Manager to develop plans, policies, procedures, rules, and regulations. Makes recommendations for revisions to standard operating procedures (SOP), develops and implements SOP's.Operates communications, and associated peripheral equipment to dispatch assistance units, and enters call records into a computer-aided dispatch system (CAD) as needed. Maintains required files, records, and communication logs. Responsible for completeness and accuracy of paperwork and data entry for the shift. Investigate and process all complaints, report issues to the Emergency Communications Center Assistant Manager, and documents as required. Maintains competency and enhances professional growth and development through continuing education, conferences, and seminars.Participates in quality improvement activities; assists in maintaining compliance with all established customer service standards.Adheres to all County policies and procedures.Assists in developing and implementing emergency preparedness drills and exercises to test and improve response capabilities.Ensures that all training and quality assurance activities are documented accurately and timely in the appropriate systems.Functions as a Public Safety Telecommunicator as needed.In case of an emergency or crisis (hurricane, flood, etc.), the position must respond/perform recovery duties as assigned by the immediate supervisor. All employees will be required to work before, during, or after an emergency. During an emergency, employees may temporarily be assigned to work and perform duties outside the normal scope of their position, location, and work schedule to fit the needs of the County and its citizens.Maintains regular physical attendance during work hours as assigned at one of the County's offices or work facilities with the ability to work evenings, nights, and holidays as required. Required to work flexible schedules, including evenings, weekends, holidays, standby, and mandatory overtime.(These essential job functions are not to be construed as a complete statement of all duties performed. Employees will be required to perform other job-related marginal duties as requested.)

SUPPLEMENTAL INFORMATION
ESSENTIAL PHYSICAL SKILLS: Must be capable of reaching all communications control panels and reference materials in the communications centerAcceptable vision (with or without correction)Acceptable hearing (with or without correction)WalkingStandingBendingStoopingMust be able to operate a motor vehicleENVIRONMENTAL CONDITIONS: Work is performed in a fast-paced, high call volume call center environment.Work is occasionally performed in and around a fire station or fire department training labs/grounds.Reasonable accommodation will be made for otherwise qualified individuals with a disability.FLSA Non-Exempt StatusRevised 10/01/2024

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security supervisor jobs in ocala, fl

Public Safety Telecommunicator Supervisor

Site Supervisor

Armed Security Supervisor #394

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