Top 4 Waste pro Jobs in Ocala Fl

Customer Service Rep
Waste Pro —Ocala, FL
- Computer literacy
- Residential
- Analysis skills
Quick Apply
Helper in Citrus!
Waste Pro —Hernando, FL
- 8 hour shift
- Residential
- Ability to lift 50 pounds
- Outdoor work
Quick Apply
4d
Grapple/Roll Off Driver - Hourly
Waste Pro —Ocala, FL
- CDL B
- Clean driving record
- English
Quick Apply

Discover related jobs

Based on your search for waste pro jobs.

Non CDL Driver - PUP (Leesburg, FL)
FCC ENVIRONMENTAL SERVICES FLORIDA LLC —Leesburg, FL
Must be able to fulfill essential job functions in a consistent state of alertness and safe manner. Communicate Effectively: Speak, listen and write in a clear,…
Quick Apply
5d
Equipment Operator
Reworld Projects, LLC —Okahumpka, FL
Reworld partners with businesses by offering cutting-edge engineering and innovative solutions, to help customers reduce, reuse, recycle and recover value from…
$47,400 - $63,100 a year
Quick Apply

Show more related jobs

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

Roll Off Driver
Waste Pro —Columbus, OH
Must have a Class A or B CDL valid for the state in which the position works. Requires a clean driving record. Maintains clean truck and washes exterior weekly.
Retention Sales Representative
Waste Pro —Columbus, OH
Stays directly involved in complaint resolution and resolves issues as needed in support of the customer and in compliance with local, state and federal…

Show more jobs in cities nearby

I want to receive the latest job alert for waste pro in ocala fl

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

waste pro jobs near ocala fl

Customer Service Representative jobs in Ocala, FL

Roll Off Driver jobs in Ocala, FL

Customer Service Representative jobs in Montgomery, AL

Customer Service jobs in Rochester Hills, MI

Customer Service Representative jobs in Easley, SC

Trading Support Customer jobs in Remote

Customer Service Representative jobs in Fort Lauderdale, FL

Remote Customer Service jobs in Oklahoma

Customer Service Representative jobs in Louisville, KY

Roll Off Driver jobs in South Carolina

Roll Off Driver jobs in Ohio

Roll Off Driver jobs in Sacramento, CA

Roll Off Driver jobs in New Port Richey, FL

Weekends Off jobs in Los Angeles, CA

Roll Off Driver jobs in Charlotte, NC

Oil Field Driver jobs in Bakersfield, CA

Delivery Grocery Driver jobs in Houston, TX

Customer Service Rep

Waste Pro -
Ocala, FL

Quick Apply

Job Details

Qualifications

Computer operation
Customer communication
Typing
Productivity software

Full Job Description

SUMMARY OF POSITION:
The Customer Service Representative receives and processes calls from customers, serves as the end-to-end point of contact for customers, and resolves customer issues. Collaborates with a team of customer service representatives to meet overall call center objectives and enhance the customer service function to exceed our customers' expectations.

ESSENTIAL JOB FUNCTIONS:
1. Answers incoming calls.
2. Assists existing commercial and residential customers in resolving issues.
3. Provides service quotes for new customers.
4. Establishes customer accounts by negotiating and documenting service type, pricing, billing, and other required information. Communicates concise and accurate information.
5. Provides customer retention by providing high level customer service and offering alternatives to cancellation request.
6. Averages answering approximately 100 inbound calls per day .
7. Averages answering calls in fewer than 12 seconds.
8. Establishes understanding of customer needs, issues, and requests.
9. Identifies opportunities to cross sell additional products and services. (Lock bars, casters, gate fees, etc.)
10. Interacts with customers and Waste Pro employees to determine service, resolve complaints, and escalates the more complex issues to the appropriate level.
11. Serves as the customer's advocate by solving problems on the customer's behalf and by engaging the right department and people within Waste Pro.
12. Supports other service lines when required.
13. Uses Tower system to gather information, provides information, and/or update customer records.
14. Completes cross training with other departments to include Operations, Sales, and Billing.
15. Strives to meet or exceed service and operational goals established for the call center to include productivity, quality, and timeliness.

OTHER JOB RESPONSIBILITIES:

Employees in this job classification must attend and participate in corporation sponsored training courses as assigned.
Employees in this job classification are responsible for keeping up to date on current technology, as job appropriate, being used by Waste Pro .
Any additional job duties that may be assigned by the Supervisor.

WORK ENVIRONMENT: Normal setting for this job is: office setting.

Requirements:

QUALIFICATIONS:

Ability to handle a heavy volume of calls in a professional and efficient manner
Excellent verbal, written and analytical skills
Computer proficiency in MS Office and strong typing Skills,
Ability to multi task.
Ability to react well under pressure and treat others with respect
Ability to identify and resolve problems in a timely manner
Ability to Prioritize and plan work activities
Ability to work efficiently and effectively, both independently and as a team to ensure exceeding the call center's standards.
Ability to balance team and individual responsibilities and help build a positive team environment.
Ability to adapt and deal with frequent changes in the work environment, manage difficult or emotional customer situations and respond promptly to service.

Special Considerations/Physical Work Requirements: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

Required to use motor coordination with finger dexterity (such as keyboarding, machine operation, driving, etc.)- most of the work day;
Required to exert physical effort in tasks that involve the ability to exert light physical effort in sedentary to light work, but which may involve some lifting, carrying, pushing and/or pulling of objects and materials of light weight handling objects less than 25 pounds- rarely;

Quick Apply

Refine Your Search

waste pro jobs in ocala fl

Customer Service Rep

Helper in Citrus!

Grapple/Roll Off Driver - Hourly

Discover related jobs

Explore jobs in cities nearby

I want to receive the latest job alert for waste pro in ocala fl

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected