Top 5 Assistant branch manager Jobs in Ocean City, Md

Assistant Branch Manager
Taylor Bank —Ocean City, MD
- $22.37 - $30.27 an hour
- Online Application
- Microsoft Excel
- Mid-level
- Office
- Paid parental leave
- Health savings account
11d
Assistant Branch Manager
HEBRON SAVINGS BANK —Berlin, MD
- $19 - $25 an hour
- Full-time
- Management
- Mid-level
- Office
Quick Apply
Assistant Community Manager
Associa —Ocean City, MD
- $22 - $24 an hour
- Full-time
- Microsoft Outlook
- Office
- Administrative experience
Quick Apply
Office Assistant
Associa —Ocean City, MD
- $17 - $19 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Office
Quick Apply
1d
Assistant Branch Manager
THE FARMERS BANK OF WILLARDS —Salisbury, MD
- $52,000 - $56,000 a year
- Full-time
- Mid-level
- Office
- 3 years
- Paid holidays
- Dental insurance
Quick Apply
1d

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Assistant Branch Manager
Taylor Bank —Ocean City, MD
Assist with cash management activities (vault/ATM balancing, cash shipments, teller cash limits) in accordance with dual control requirements.
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Assistant Branch Manager
HEBRON SAVINGS BANK —Berlin, MD
Works with Branch Manager to coordinate the activities of branch personnel by assigning work, answering questions, solving problems, helping with complex…
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assistant branch manager jobs near ocean city, md

Assistant Branch Manager

Taylor Bank -
Ocean City, MD

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Job Details

Full-time
$22.37 - $30.27 an hour
11 days ago

Benefits

Paid parental leave
Health savings account
Disability insurance
Health insurance
Dental insurance
Paid time off
Parental leave
Vision insurance
401(k) matching

Qualifications

KYC
Optimizing workflow processes
Employee onboarding
Client relationship management
Staff supervision
Cash amount verification
Internal controls
Financial services customer support
Microsoft Excel
Customer relationship building
ATM services
Managing teams in a customer support role
Team leadership
Sales referrals
Staff scheduling
Promoting bank products
Team scheduling
Performance feedback (performance evaluation method)
Mid-level
Incident Escalation
Frontline customer support management
Information security compliance
Sales coaching
Quality improvement
Management reporting
Productivity software
Process improvement planning
Business operations
Associate's degree
Customer identification program (CIP)

Full Job Description

HERE, TAKING CARE OF CUSTOMERS IS ABOUT MUCH MORE THAN MONEY

At Taylor Bank, everything we do is about serving our community and building strong customer relationships.

WE ARE SEEKING:

An Assistant Branch Manager with great people skills to take care of customers in our Branch Located at 20th Street in Ocean City, Maryland. This is a full-time, day shift position, with occasional Saturday mornings required.

YOU WILL BE RESPONSIBLE FOR:

Branch Operations & Service Delivery
Support day-to-day branch operations to ensure consistent, efficient, and accurate service delivery.
Monitor lobby flow and teller/platform coverage; adjust staffing and priorities to meet customer demand.
Resolve routine service issues and escalate higher-risk concerns to the Branch Manager as needed.
Leadership, Coaching & Performance
Coach and support tellers and platform staff to deliver excellent customer experiences and meet performance expectations.
Assist with onboarding and training; reinforce policies, procedures, and service standards.
Provide day-to-day direction, feedback, and recognition, partner with the Branch Manager on performance discussions and scheduling.
Compliance, Risk & Audit Readiness
Ensure adherence to all banking regulations and internal policies, including BSA/AML, OFAC, CIP/KYC, privacy, and information security.
Maintain dual control and cash-handling standards, review overrides, exceptions, and daily balancing for accuracy.
Support internal/external audits and branch reviews by maintaining documentation and promptly addressing findings.
Sales, Referrals & Customer Experience
Lead by example in identifying customer needs and making appropriate referrals to consumer, small business, and lending partners.
Support branch goals through coaching on product knowledge, customer conversations, and follow-up activities.
Handle escalated customer concerns professionally and ensure timely resolution to protect customer satisfaction and retention.
Cash, Controls & Operational Reporting
Assist with cash management activities (vault/ATM balancing, cash shipments, teller cash limits) in accordance with dual control requirements.
Review branch reports and exception items; take corrective action and communicate trends to the Branch Manager.
Serve as Officer-in-Charge (OIC) or acting manager when assigned, ensuring branch readiness, opening/closing, and issue escalation.
Process Improvement & Partner Collaboration
Identify operational gaps and recommend process improvements that enhance service quality, reduce risk, and improve efficiency.
Partner with operations, lending, and other bank departments to resolve customer and branch issues and support seamless execution.
Maintain strong knowledge of products, procedures, and systems; stay current on policy updates and required training.
All other additional tasks as required

YOU SHOULD HAVE:

Associate’s degree from accredited college.
At least two (2) years of banking or related experience; or equivalent combination of education and experience.
Proven experience in banking, leadership, relationship building or related field.
Proficiency Microsoft Office Suite (Word, Excel, PowerPoint).
Passion for building relationships and driving business growth.

WE OFFER:

Growth opportunities.
A friendly, collaborative work environment.
An amazing benefits package: including affordable medical, dental and vision plans; Health Savings Account with employer contribution; employer paid Life, short-term and long-term disability insurance; Voluntary Accident, Critical Illness, Additional Life, and Hospital Indemnity insurance; 401(k) with company match; generous paid time off, paid parental leave and more.
This is a non-exempt position and is eligible for overtime pay. We also have a discretionary bonus plan, subject to company and personal performance.

TAKE THE FIRST STEP! Click the Apply button to access the online application then complete a brief required assessment found HERE .

Taylor Bank is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to their status as protected veterans or individuals with disabilities, their race, color, religion, sex, sexual orientation, gender identity or national origin.

Apply Now

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assistant branch manager jobs in ocean city, md

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