Top 11 Front desk manager Jobs in Ocean City Md

Front Desk Clerk/Night Auditor (Part-Time)
Princess Royale Oceanfront Resort —Ocean City, MD
- $20 an hour
- 8 hour shift
- In-person
- Ability to stand for extended periods
- Communication skills
- Food provided
Quick Apply
Reservation Agent
Princess Royale Hotel —Ocean City, MD
- $16 an hour
- 8 hour shift
- Mid-level
- Conflict management
- In-person
- Free parking
- Paid time off
Quick Apply
Front Desk Supervisor
Stonebridge Hospitality Associates, LLC —Ocean City, MD
- $19 - $21 an hour
- Weekends as needed
- Ability to walk for extended periods
- Mid-level
- Hotel
- Disability insurance
- Health insurance
Quick Apply
5d
Assistant General Manager
Stonebridge —Ocean City, MD
- Weekends as needed
- Microsoft Excel
- Ability to walk for extended periods
- Data analysis skills
- Disability insurance
- Health insurance
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Guest Services Supervisor
Stonebridge —Ocean City, MD
- Weekends as needed
- Microsoft Word
- Microsoft Outlook
- Management
- Disability insurance
- Health insurance
Quick Apply
8d
Night Auditor
The Grand Hotel —Ocean City, MD
- $17 - $19 an hour
- Part-time
- Hotel
- High school diploma or GED
- US work authorization
- Paid time off
- Employee discount
Quick Apply
6d
Guest Services Agent
Stonebridge —Fenwick Island, DE
- $17 - $18 an hour
- Weekends as needed
- Hotel
- Organizational skills
- Computer skills
- Disability insurance
- Health insurance
Quick Apply
Night Auditor
Blue Water Hospitality —Ocean City, MD
- $18 an hour
- Seasonal
- Ability to walk for extended periods
- Computer literacy
- Basic math
- Paid holidays
Quick Apply
6d
Guest Service Agent
Stonebridge —Ocean City, MD
- $18 an hour
- Part-time
- Hotel
- Organizational skills
- Computer skills
- Disability insurance
- Health insurance
Quick Apply
4d

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Reservation Agent
Princess Royale Hotel —Ocean City, MD
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Front Desk/ Office Coordinator (+ Leadership Growth Opportunity)
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Answering incoming calls and scheduling appointments. Maintaining an organized and welcoming reception area. Collecting payments and processing transactions.
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7d

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Front Desk Clerk/Night Auditor (Part-Time)

Princess Royale Oceanfront Resort
Ocean City, MD

Quick Apply

Job Details

Part-time
$20 an hour

Benefits

Food provided

Qualifications

Night audit
Cash register operations
Attention to detail
Management reporting

Full Job Description

Title: Front Desk Clerk/Night Auditor (Part-Time)

Location: On Site

FLSA: Non-Exempt

Status: Part-Time

Schedule: 2nd & 3rd Shift(3:00pm - 11:00pm OR11:00pm – 7:00am), Weekends and holidays as needed

Pay Range: $20.00

Reports To: Front Desk Supervisor, Reservation Manager, Front Office Director.

Job Summary:

The Princess Royale Oceanfront Resort is seeking a part-time Front Desk Clerk/Night Auditor immediately. We are seeking a detail-oriented individual that loves to “crunch numbers” in between assisting guests and overseeing overnight operations. They will be responsible for all end-of-day (EOD) accounting functions, assisting guests, and communicating with other departments to ensure smooth operations during non-peak hours. The ideal applicant should be capable of working autonomously with no one to assist them with basic hotel functions and possess a strong background in hospitality management, customer service and basic bookkeeping.

Responsibilities:

·Greet incoming guests with a friendly, sincere smile and positive, clear speaking voice

· Assist guests with check in/check outs through input and retrieving of guest information using Property Management System (PMS)

· Answer all incoming calls with a clear, friendly and professional tone using standard hotel greetings. Properly route department calls.

· Handle cash, make change, and balance an assigned cash drawer. Accept and record credit cards, gift certificates, and other forms of payment. Perform accurate, moderately complex arithmetic functions using a calculator. Post charges to guest rooms and house accounts.

· Inform guests about directions, parking information and any other information required for the successful check-in process.

· Answer guest inquiries, questions, and concerns regarding the resort, amenities, and local area, providing assistance or redirecting internally as needed

· Clear all guest service calls with proper department, contacting guest upon completion to ensure their satisfaction.

· Field guest complaints, conducting thorough research to develop the most effective solution and resolve complications.

· Keep front and back office areas clean

Perform nightly audits of financial transactions and ensure accuracy in reporting.

· Process end-of-day activities including deposits, adjustments, no show reservations, auditing, and reporting.

· Prepare and distribute daily reports to management and accounting staff.

· Manage all front desk activities, including greeting incoming guests, handling check in/check outs, responding and tactfully responding to guest inquiries and complaints.

· Handle various forms of payment including cash credit cards, gift certificates, and others, performing accurate, moderately complex arithmetic functions and maintaining a balanced cash drawer.

· Coordinate with security department to ensure overnight safety of all guests.

· Ensure all incoming calls are answered promptly and in a courteous manner.

· Communicates guest needs with applicable departments.

· Uphold resort standards of professionalism and guest satisfaction.

· Other duties and responsibilities as assigned by management.

Other Duties:

This job description is not designed to be an exhaustive list of duties, responsibilities, and activities required of the candidate for this position. Required duties, responsibilities, and activities may change at any time with or without notice.

Education/Skills:

· Experience as a front desk clerk, night auditor, or MOD

· Proficiency in end-of-day hotel audit procedures and reporting.

· Knowledge of the local area (Ocean City, Berlin, Fenwick Island, etc.).

· Ability to work evening and overnight shifts.

· Able to exude strong customer service skills in-person and over-the-phone.

· Proficiency in basic bookkeeping, financial accounting practices, and arithmetic functions.

· Strong written and verbal communication skills.

· Ability to stand for long periods of time.

· Capable of working independently with minimal supervision.

Work Environment:

· Predominantly indoors, with long periods of standing and at times walking and lifting of items up to 20 lbs.

· Evening and Overnight shifts

· 8 hour shifts

· Weekends and holidays as needed

· Frequent use of computers and telephones

· Customer facing

Equal Opportunity & Americans with Disabilities Act (ADA) Statements:

The Princess Royale Oceanfront Resort is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, (including pregnancy and pregnancy related conditions), sexual orientation, or military status.

Consistent with the Americans with Disabilities Act (ADA), it is policy to provide reasonable accommodation when requested by a qualified applicant, candidate, or employee with a disability, unless such accommodation would cause an undue hardship.

Pay: $20.00 per hour

Benefits:

Food provided

Work Location: In person

Quick Apply

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front desk manager jobs in ocean city md

Front Desk Clerk/Night Auditor (Part-Time)

Reservation Agent

Front Desk Supervisor

Assistant General Manager

Guest Services Supervisor

Night Auditor

Guest Services Agent

Night Auditor

Guest Service Agent

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