Top 18 Reservation agent Jobs in Ocean City Md

Reservation Agent
Princess Royale Hotel —Ocean City, MD
- $16 an hour
- 8 hour shift
- Mid-level
- Conflict management
- In-person
- Free parking
- Paid time off
Quick Apply
13d
Guest Service Agent
Stonebridge —Ocean City, MD
- $18 an hour
- Part-time
- Hotel
- Organizational skills
- Computer skills
- Disability insurance
- Health insurance
Quick Apply
Guest Service Agent
TKO EMPLOYMENT SERVICES DELAWARE LLC —Ocean City, MD
- $17 - $19 an hour
- Weekends as needed
- Serving
- Hotel
- High school diploma or GED
- 401(k)
- 401(k) matching
Quick Apply
Front Desk Agent
Home2 Suites by Hilton Ocean City Bayside —Ocean City, MD
- $16 - $17 an hour
- Overnight shift
- Bilingual
- Inventory control
- Office
- Health insurance
- Dental insurance
Quick Apply
Front Office Agent
Sun Outdoors Ocean City —Berlin, MD
- $15 an hour
- Weekends as needed
- High school diploma or GED
- In-person
- Communication skills
- 401(k) matching
- Employee discount
Quick Apply
Crew Accommodations Agent
Corpay —Salisbury, MD
- Overtime
- Microsoft Excel
- Microsoft Outlook
- Writing skills
- Dental insurance
- Paid time off
Quick Apply
8d
Ocean City - Front Desk Clerk
The Harrison Group —Ocean City, MD
- $15 - $18 an hour
- Part-time
- Hotel
- Organizational skills
- Ability to stand for extended periods
- Dental insurance
- 401(k)
Quick Apply
Front Office Agent
Bethany Beach Ocean Suites —Bethany Beach, DE
- Hotel
- High school diploma or GED
- Ability to stand for extended periods
Quick Apply
Guest Services Agent
Stonebridge —Fenwick Island, DE
- Part-time
- English
- Hotel
- Trade school
Quick Apply

More jobs to discover

Find similar jobs that you might be interested in.

Guest Service Agent
Stonebridge —Ocean City, MD
This role supports the hotel’s front office operations and handles various guest inquiries, payments, and reservations to ensure a high level of guest…
$18 an hour
Quick Apply
Guest Service Agent
TKO EMPLOYMENT SERVICES DELAWARE LLC —Ocean City, MD
Greet, register, and assign rooms to guests of the hotel. Additionally, you'll strive to ensure a seamless and enjoyable experience for guests while upholding…
$17 - $19 an hour
Quick Apply

Show more similar jobs

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

Front Desk Agent
Courtyard - Columbus Airport —Columbus, OH
Manage guest requests for laundry, dry cleaning, messages, wake-up calls, mail, and faxes. Answer telephone calls courteously, providing accurate information…
Quick Apply
Front Desk Agent
Columbus Polaris Residence Inn by Marriott —Columbus, OH
Ability to answer and route calls as appropriate; takes guest messages with accuracy. Answers and routes calls as appropriate; takes guest messages with…
$15 - $17 an hour
Quick Apply

Show more jobs in cities nearby

I want to receive the latest job alert for reservation agent in ocean city md

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

reservation agent jobs near ocean city md

Reservation Agent

Princess Royale Hotel
Ocean City, MD

Quick Apply

Job Details

Seasonal | Full-time
$16 an hour
13 days ago

Benefits

Free parking
Paid time off
Food provided

Qualifications

Customer communication
Teamwork
Resort experience
Guest relations
Attention to detail
Conflict management

Full Job Description

Title: Reservation Agent

Location: On Site

FLSA: Non-Exempt

Status: Part-Time

Schedule: 2:00PM - 10:00PM

Pay Range: $16.00/hr

Reports To: Reservation Manager

Job Summary:

The Reservation Agent serves as the first point of contact for guests planning their stay at the Princess Royale Oceanfront Resort and the Princess Bayside Beach Hotel. This role is responsible for handling incoming reservation inquiries, accurately booking accommodations on Room Master, and delivering exceptional customer service that reflects the resort’s commitment to hospitality excellence. The ideal candidate is detail-oriented, personable, and driven to maximize occupancy and guest satisfaction.

Responsibilities:

· Answer incoming calls, emails, and online inquiries in a timely and professional manner

· Book, modify, and cancel guest reservations using the property management system Room Master

· Provide detailed information about room types, rates, packages, amenities, and resort services

· Upsell room upgrades, packages, and special promotions to maximize revenue

· Ensure all reservation details are accurate, including guest preferences and special requests

· Maintain knowledge of current rates, availability, and seasonal promotions

· Coordinate with Front Desk, Housekeeping, and Sales teams to ensure seamless guest experiences

· Process deposits and payments in accordance with company policies

· Handle guest concerns or special requests with professionalism and care

· Maintain confidentiality of guest and company information

· Assist with group bookings and special events as needed

Other Duties:

This job description is not designed to be an exhaustive list of duties, responsibilities, and activities required of the candidate for this position. Required duties, responsibilities, and activities may change at any time with or without notice.

Education/Experience/Skills:

· Two (2) + years’ experience in a reservation agent or concierge role, particularly in a full-service resort or hotel setting

· Experience using Opera PMS, Room Master, or any similar Property Management System

· Customer-focused mindset with a positive and professional demeanor

· Strong sales and upselling abilities

· Problem-solving and conflict resolution skills

· Dependability and accountability

· Team-oriented with the ability to work independently

Work Environment:

· Indoor, with long periods of sedentary work in a sitting position

· Extended period of using a computer and phone

· Day Shift

· Night Shift

· 8-hour shifts

· Weekends and holidays

· Customer facing

Equal Opportunity & Americans with Disabilities Act (ADA) Statements:

The Princess Royale Oceanfront Resort is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, (including pregnancy and pregnancy related conditions), sexual orientation, or military status.

Consistent with the Americans with Disabilities Act (ADA), it is policy to provide reasonable accommodation when requested by a qualified applicant, candidate, or employee with a disability, unless such accommodation would cause an undue hardship.

Pay: $16.00 per hour

Benefits:

Food provided
Free parking
Paid time off

Work Location: In person

Quick Apply

Refine Your Search

reservation agent jobs in ocean city md

Reservation Agent

Guest Service Agent

Guest Service Agent

Front Desk Agent

Front Office Agent

Crew Accommodations Agent

Ocean City - Front Desk Clerk

Front Office Agent

Guest Services Agent

More jobs to discover

Explore jobs in cities nearby

I want to receive the latest job alert for reservation agent in ocean city md

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected