THE CITY OF OCEANSIDE IS AN EQUAL OPPORTUNITY EMPLOYER.
The City of Oceanside is accepting applications for a Library Assistant position to provide service at Civic Center or Mission Branch Libraries, at the mobile library vehicles’ stops, at outreach events, or at other locations as needed. When assigned, the position will drive and work out of a mobile library up to 32 feet in size or vehicles of similar or smaller size, assist the public, and provide library materials and services, in community neighborhoods and at outreach events, schools and special events throughout Oceanside. The ideal candidate will have excellent customer service skills, be comfortable with driving oversized vehicles, and have bilingual (English/Spanish) ability.
This is a 32-hour per week, part-time benefited position.
Knowledge of:
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Core library policies, procedures and administrative practices, including confidentiality of customer information, freedom of information, and intellectual freedom.
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Basic approaches to accomplishing Library or related tasks using software applications, coding or other computer skills, as well as integrated library systems.
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Library organization, principles, materials, practices, and common library terminology.
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Principles and practices used in the technical processing of materials in various formats.
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Cataloging, classification, and resources utilized in a library.
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Principles and procedures of record keeping.
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Principles and practices of lead supervision.
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Principles of business letter/email writing and basic report preparation.
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English usage, spelling, grammar, and punctuation as it relates to the performance of paraprofessional library tasks.
Ability to:
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Perform paraprofessional library tasks, including participating in the development of educational, informational, cultural, and recreational library programs.
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Instruct, coordinate and schedule clerical library staff.
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Evaluate work methods and recommend improved procedures.
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Provide a high level of customer service in an often fast-paced, high demand environment.
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Solve problems quickly and with consideration of all people or circumstances involved.
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Interpret general library policies, procedures, and operation of facilities to the general public and staff, and resolve customer issues with these policies.
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Deal tactfully and efficiently with the public, exercising independent judgment.
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Apply software, automation, or related skills to internal or external customer service.
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Operate a variety of standard office hardware and software for imaging, printing, and transmitting material, and related tasks.
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Maintain and update accurate records and files.
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Prepare clear and concise reports.
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Work independently and efficiently with attention to detail and organization.
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Communicate clearly and concisely, both orally and in writing.
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Establish and maintain effective relationships with those contacted in the course of work.
Experience and Training
Experience: Six months' technical or professional level experience in a library; with some experience in a direct customer service role is highly desirable.
Training: Equivalent to the completion of the twelfth grade.
License: When assigned to the bookmobile, possession of a valid Class C Drivers License is required. Experience driving a motor vehicle as large as a van or pickup truck is highly desirable.
Additional education such as formal postsecondary courses, a professional certificate or Associate degree in Library/Information Technology; Communications, Education or Human Services; or Digital, E-commerce, or Software-related studies; or related fields; is highly desirable.
Bilingual (English/Spanish) ability is highly desirable.
Environmental Conditions: Library environment; extensive public contact.
Physical Conditions: Essential functions may require maintaining physical condition necessary for sitting or standing for prolonged periods of time, working in a library setting, and operating office equipment; visual acuity to read small print, computer screens, and other printed documents; speaking and hearing to exchange information. Must possess the physical strength and flexibility to bend, squat, reach above shoulder level, kneel, push/pull and lift up to 30 pounds (books, media, equipment, etc.).
Special Conditions: Positions may require working weekend and evening hours; may be required to adjust work schedule to meet library needs.
Selection Process: All properly completed applications and supplemental questionnaires will be reviewed and the most appropriately qualified individuals will be invited to continue in the selection process. Failure to provide all required application material will result in disqualification from the selection process. The process may include any combination of a written exam, oral interview, and/or skills assessment to further evaluate job related qualifications. Candidates who successfully complete the selection process will be placed on an Eligibility List and will remain eligible for employment consideration for a minimum of six months.
Note: Prospective employees will undergo, and must successfully pass, a background reference check (including fingerprinting) and a medical examination. Drug screening may be required.
RESUMES ARE NOT ACCEPTED IN LIEU OF COMPLETED APPLICATION FORMS, BUT MAY BE ATTACHED.
CANDIDATES WHO REQUIRE A REASONABLE ACCOMMODATION IN THE SELECTION PROCESS SHOULD STATE THEIR NEEDS IN WRITING WHEN SUBMITTING AN APPLICATION PACKAGE.
THE PROVISIONS OF THIS BULLETIN DO NOT CONSTITUTE AN EXPRESSED OR IMPLIED CONTRACT. ANY PROVISION CONTAINED IN THIS BULLETIN MAY BE MODIFIED OR REVOKED WITHOUT NOTICE.