Top 53 Helpdesk technician Jobs in Ocoee, Fl

IT Help Desk Technician
Enterfusion —Orlando, FL
- $48,000 - $65,000 a year
- Full-time
- Azure
- Office
- Windows
- Disability insurance
- Health insurance
Quick Apply
Helpdesk Technician
TLC ENGINEERING SOLUTIONS INC —Orlando, FL
- Full-time
- Hybrid work
- Mid-level
- Office
- Windows
- Disability insurance
- Health insurance
Quick Apply
2d
Desktop Support Technician I
AmTrust Financial Services, Inc. —Maitland, FL
- $19 - $28 an hour
- Overtime
- Mid-level
- Children
- Travel
- Health insurance
- Dental insurance
IT Support Desk Technician - Level 1
Tech Rage IT —Longwood, FL
- From $19.50 an hour
- Overtime
- Background check
- Office
- High school diploma or GED
- Mileage reimbursement
- Health insurance
Quick Apply
IT Support Technician - Orlando, FL
ICR, Inc. —Orlando, FL
- $78,853 - $123,219 a year
- On call
- Mid-level
- Windows
- 1 year
- Health insurance
- Paid time off
Data Center Support Technician
Atlantic.Net —Orlando, FL
- $18 - $23 an hour
- Weekends as needed
- Mid-level
- 1 year
Quick Apply
IT Help Desk Technician
EssentialNet Solutions —Winter Springs, FL
- From $50,000 a year
- 8 hour shift
- Background check
- Computer science
- Management
- Health insurance
- Dental insurance
Quick Apply
PC Technician (On-site)
Cuhaci & Peterson Architects —Orlando, FL
- Overtime
- Azure
- Mid-level
- Office
Quick Apply
Junior System Administrator & Helpdesk Technician
Empire Management Group, Inc. —Kissimmee, FL
- Computer science
- Computer Science
- Office
Quick Apply
IT Installation & Deployment Technician
AD Solutions —Orlando, FL
- $24 - $27 an hour
- Overtime
- Azure
- Mid-level
- Office
Now Hiring IT and Telecom Field Technicians
HARDY INDUSTRIES —Ocoee, FL
- $18 - $25 an hour
- Full-time
- Mid-level
- Office
- Driver's License
- Profit sharing
- Opportunities for advancement
Quick Apply
Service Advisor
AutoNation —Winter Park, FL
- Full-time
- Clean driving record
- Dealership
- High school diploma or GED
- Dental insurance
- Vision insurance
Quick Apply
1d
Service Desk Support Specialist (Intermediate/Senior)
Link Solutions, Inc. —Orlando, FL
- Full-time
- Computer Science
- Mid-level
- Bachelor's degree
- Paid holidays
- Disability insurance
Help Desk Level 3 Agent
Acorn Stairlifts, Inc. —Orlando, FL
- Full-time
- Computer science
- Computer Science
- Office
Quick Apply
11d
Observability Systems Associate
Kappa Services —Lake Mary, FL
- $50,000 - $65,000 a year
- Full-time
- Mid-level
- Office
- Organizational skills
- Paid holidays
- Paid time off
Quick Apply
Maintenance
Fitness CF Gym —Orlando, FL
- $16 - $20 an hour
- Full-time
- Reliable transportation
- Hand tools
- Entry level
- Health insurance
- Dental insurance
Customer Service Technician
Kaimetrix —Orlando, FL
- Full-time
- Mid-level
- High school diploma or GED
- In-person
- Commuter assistance
- Health savings account
Quick Apply
AutoNation Ford of Sanford - Mobile Fleet Service Advisor
AutoNation —Sanford, FL
- Full-time
- Clean driving record
- Dealership
- High school diploma or GED
- Dental insurance
- Vision insurance
Quick Apply
12d
Repair/Mover
MCCRACKEN & AMICK INC —Apopka, FL
- 8 hour shift
- Background check
- Clean driving record
- Driver's License
- Paid training
- Health insurance
Quick Apply
Field Service Technician - Marianna, FL
GLORY —Florida
- $20 - $27 an hour
- Weekends as needed
- Customer service
- Military
- Computer literacy
- Paid parental leave
- AD&D insurance
Quick Apply

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helpdesk technician jobs near ocoee, fl

IT Help Desk Technician

Enterfusion
Orlando, FL

Quick Apply

Job Details

Full-time
$48,000 - $65,000 a year

Benefits

Disability insurance
Health insurance
Paid time off
Dependent health insurance coverage
Life insurance

Qualifications

Phone communication

Full Job Description

Enterfusion is seeking an enthusiastic IT Help Desk Technician to join our growing team!

As an IT Help Desk Technician, you will serve as the initial point of contact for clients facing technical difficulties. Your role will be essential in delivering prompt and effective troubleshooting assistance, ensuring client satisfaction, and promoting a productive technical atmosphere. Your practical technical skills and problem-solving expertise will be vital in helping us sustain seamless operations across the organization.

A successful Help Desk Technician will have the capability to troubleshoot both software and hardware issues, possess extensive knowledge of computer software and hardware, and demonstrate outstanding customer service abilities. As the first point of contact for customers, the Help Desk Technician must be adept at accurately prioritizing tickets. This role is situated in a dynamic work environment that offers employees the chance to tackle challenges and gain experience with new and evolving technologies.

Requirements

KEY RESPONSIBILITIES:

Provide technical support via phone, email, and in-person.
Troubleshoot hardware/software issues for desktops, laptops, and mobile devices.
Assist in setting up new employee workstations and documenting solutions in the ticketing system.
Escalate complex issues to senior IT staff.
Help with software upgrades, maintain IT equipment inventory, and assist in procurement.
Participate in IT projects to enhance operational efficiency and prioritize service tickets.
Configure computers, software, and networks; upgrade hardware and remove viruses.
Ensure proper backups to prevent data loss and troubleshoot various IT problems.
Administer servers, desktop computers, printers, network devices, and perform software deployments.
Recommend hardware devices to the sales team and perform other duties as assigned.

QUALIFICATIONS:

Strong technical knowledge of computer systems, mobile devices, and tech products.
Familiarity with Windows and macOS, and common software applications.
Exceptional teamwork, communication, and customer service skills.
Efficient troubleshooting and problem resolution abilities.
IT certifications (e.g., CompTIA A+) are desirable.
Working knowledge of Microsoft Office tools.
Excellent written and verbal communication.
High attention to detail and phone etiquette.
Experience supporting at least one of the following:
- AWS cloud services (S3, EC2, VPC) or Microsoft Azure.
- Windows 2012 Server or newer Active Directory.
- Troubleshooting enterprise network equipment.
- VoIP technologies (Asterisk, Switchvox, Cisco Unified Communications).
- Ubiquiti or Cisco Wi-Fi troubleshooting.
- Microsoft O365 management and migrations.
- Windows 10 or 11 Desktop OS support.

WORK ENVIRONMENT:

This position is based in our downtown Orlando office, offering a collaborative workspace and opportunities for professional growth.

TRAVEL:

The position is based in downtown Orlando and may require some planned travel around Florida and other states which would total up to 25% of workdays.

JOB TYPE:

Salary, Full-time, Non-exempt

HOURS:

The Help Desk Technician is a non-exempt, salaried position which is expected to work 40 hours per week.

JOIN OUR TEAM!

If you are looking to establish your career in IT and become part of a vibrant team dedicated to providing high-quality technical support, apply today to become a valuable member of Enterfusion!

Benefits

COMPENSATION:

Annual salary of $48,000-65,000/year commensurate with experience as well as paid vacation, health insurance plans, retirement program, disability insurance, and life insurance.

Benefits Include:

✅ Paid Time Off (PTO) – Accrual begins after 90 days, with increasing PTO over time.
✅ Health Insurance – Enterfusion covers a portion of employee premiums; spouse and dependent coverage available. Two plans through Florida Blue.
✅ Life Insurance – Company-paid coverage for employees.
✅ Short- & Long-Term Disability Insurance – Income protection benefits provided.
✅ SIMPLE IRA – Enterfusion matches employee contributions up to a set percentage.
✅ Continued Learning – Reimbursement for required or beneficial certifications, plus training support.

Join Enterfusion and be part of a team that invests in your success!

Quick Apply

Refine Your Search

helpdesk technician jobs in ocoee, fl

IT Help Desk Technician

Helpdesk Technician

Desktop Support Technician I

IT Support Desk Technician - Level 1

IT Support Technician - Orlando, FL

Data Center Support Technician

IT Help Desk Technician

PC Technician (On-site)

Junior System Administrator & Helpdesk Technician

IT Installation & Deployment Technician

Now Hiring IT and Telecom Field Technicians

Service Advisor

Service Desk Support Specialist (Intermediate/Senior)

Help Desk Level 3 Agent

Observability Systems Associate

Maintenance

Customer Service Technician

AutoNation Ford of Sanford - Mobile Fleet Service Advisor

Repair/Mover

Field Service Technician - Marianna, FL

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