Top 95 Customer service representative Jobs in Odessa, Mo

Customer Care Representative
Unity Village —Lees Summit, MO
- $20.50 an hour
- Full-time
- Remote
- Microsoft Outlook
- Computer literacy
- Research
Quick Apply
Full-time Customer Service Rep/Permit Technician
Oak Grove MO —Oak Grove, MO
- $19.44 - $20.95 an hour
- Online Application
- Office
- High school diploma or GED
- Data entry
12h
Customer Support Specialist
Stonhard —Richmond, MO
- $25 - $30 an hour
- Overtime
- 5 years
- Writing skills
- Office
- Paid holidays
- Health insurance
Contact Center Navigator (Internal Only)
Unity Village —Lees Summit, MO
- $20 an hour
- Remote
- Microsoft Outlook
- Computer literacy
- Ability to climb stairs
- Work from home
Quick Apply
Customer Retention Specialist - State Farm Agent Team Member
Nicholas Mortallaro - State Farm Agent —Grain Valley, MO
- $45,000 - $65,000 a year
- Full-time
- Office
- Communication skills
- Entry level
- 401(k)
- Paid time off
Quick Apply
Quotes and Order Entry Specialist
Wabtec —Independence, MO
- $26 - $30 an hour
- Full-time
- Microsoft Excel
- Oracle
- Mid-level
Quick Apply
Customer Service Representative
AAA Disposal Services, East Blue Mills Road, Buckner, MO, USA —Buckner, MO
- From $17 an hour
- Full-time
- Mid-level
- Residential
- In-person
- Health insurance
- Dental insurance
Quick Apply
3d
Bilingual Agency Services Representative
Heartland National Life Insurance Company —Independence, MO
- $45,000 - $50,000 a year
- Full-time
- Bilingual
- Office
- In-person
- Health insurance
- Dental insurance
Quick Apply
17h
Insurance Sales Agent - Customer Service
Freeway Insurance Services America, LLC —Independence, MO
- $40,000 - $50,000 a year
- Urgently hiring
- Spanish
- English
- High school diploma or GED
- Paid training
- Health insurance
Quick Apply
1d
Call Center Representative I
OOIDA —Grain Valley, MO
- Full-time
- Spanish
- English
- High school diploma or GED
- Dental insurance
- Tuition reimbursement
Quick Apply
2d
Customer Service Associate I
Dollar Tree —Higginsville, MO
- Part-time
- High school diploma or GED
- Ability to lift 50 pounds
- Grocery store experience
- Health insurance
- Dental insurance
Customer Service Specialist
Penner Property Management —Independence, MO
- $21 an hour
- High school diploma or GED
- Communication skills
- Entry level
Quick Apply
Customer Service Associate II
Mid-Continent Public Library —Lone Jack, MO
- $18.11 an hour
- Part-time
- Background check
- 18 years or older
- Writing skills
Quick Apply
1d
Customer Service Associate I
Family Dollar —Lexington, MO
- Part-time
- High school diploma or GED
- Ability to lift 50 pounds
- Grocery store experience
- Health insurance
- Dental insurance
Customer Account Manager
KBSignaling —Grain Valley, MO
- $56,900 - $85,300 a year
- ERP systems
- Mid-level
- Office
- Paid parental leave
- Health savings account
5h
Customer Service Assosicate
Bill Fry The Plumbing Guy —Lee's Summit, MO
- $18 - $25 an hour
- Full-time
- Sales
- Residential
- Entry level
- Disability insurance
- Dental insurance
Quick Apply
UPM Shift Supervisor
Unity Village —Lees Summit, MO
- $20.00 - $23.50 an hour
- Remote
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
Quick Apply
Customer Service Representative, Claims
OOIDA —Grain Valley, MO
- Full-time
- Spanish
- English
- Office
- Health insurance
- Dental insurance
Quick Apply
Customer Service Representative Lee's Summit, MO
Austin Hardware & Supply Company —Lee's Summit, MO
- $39,000 - $45,000 a year
- Computer literacy
- Mid-level
- Office
Quick Apply
Customer Service Representatives
Pizza Hut —Higginsville, MO
- Full-time
- Maintenance
- Cash register
- Quick service & fast food restaurant
Quick Apply

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Customer Care Representative

Unity Village -
Lees Summit, MO

Quick Apply

Job Details

Full-time
$20.50 an hour

Qualifications

Computer operation
Microsoft Outlook
Account maintenance
Phone communication
High school diploma or GED
Desktop applications
Typing
Translation
Mobile devices

Full Job Description

Shift: Tuesday - Friday 7am - 4:30pm

Position Summary: Provide exceptional customer service by assisting inbound callers with expert product guidance and creating a positive experience that builds strong relationships with current and prospective customers. In addition to phone support, respond to customer inquiries through written communication channels, including email and chat, ensuring timely, accurate, and professional interactions across all platforms.

Essential Job Functions:

Maintain status to accept telephone and electronic constituent orders and requests. Listen to and analyze customer communication to offer appropriate sales recommendations of products that support organizational objectives.
Reading, understanding and determining appropriate actions to be taken in Advantage system.
Accurately enter and update the required data in scanning software, Mavro.
Handle interactions across various communication platforms, including phone, email, and chat.
Input customer requests into database. Research and review billing, product, or shipping questions. Follow-up with constituent, as necessary.
Read and analyze incoming e-mails and correspondence of both spiritual and business nature and respond according to written procedures.
Extract mail and perform scanning processes, as necessary.
Accept and direct inbound calls to the appropriate department or service.
Able to be empathetic and nonjudgmental when addressing sensitive and complex issues related to crisis situations.
On occasion, be able to handle sensitive subject matters with professionalism, empathy, and discretion. This may include caller circumstances involving topics such as domestic violence; trauma, abuse; suicide; death; personal health, sexual health; and other sensitive issues that may arise during communications with those individuals in crisis who reach out for prayer. Associate will be provided training on how to handle said situations should they arise.
Regular Attendance. Defined in the department as less than 9 points.
Adhere to all company policies and procedures including all safety guidelines.
Utilize electronic time management system to input time and attendance.

Non-Essential Job Functions:

Maintain confidentiality of all work.
Make outbound calls as required.

Education: Minimum high school diploma or GED equivalent.

Experience:

Minimum one-year customer service experience, preferably in a call-center environment.
Demonstrated effective interpersonal and verbal communication skills including phone skills.
Excellent organizational skills and ability to multi-task efficiently.
Excellent communication and interpersonal skills, with the ability to effectively interact with those in crisis, as well as with individuals at all levels of the organization.

Computer Skills:

Minimum intermediate end-user of MS Office Suite: Word, Excel, Outlook and Teams. .
Proficient with internet research and mobile device applications.
Minimum intermediate end-user of database systems to maintain client account information.
Excellent keyboarding skills.

Certificates & Licenses:

Other Requirements:

Fluent bilingual (Spanish and English) skills preferred, when indicated. Fluency includes reading, writing, and speaking both languages.
Complete human resources skills testing: MS Word and MS Excel
If bilingual skill is indicated, human resources skills testing: Spanish-English Translation
An active data plan with a reputable mobile service provider, ensuring reliable and secure access to the company's data center for login authentication.

Competency Statements:

Quality: Able to provide high quality services and products while consistently seeking ways to improve outcomes and enhance service.
Accountability: Able to demonstrate commitment to the position and accepts responsibility for personal actions.
Values: Able to promote a safe and inclusive environment of integrity and honesty.

Work Environment & Physical Requirements

Activity

Frequency

Inside Work

Outside Work

N/A

Use of Hands/Fingers

Lifting/Carrying: up to 25 lbs

Climb- Stairs/Ladders

N/A

Reach (select): Overhead /Forward

Sitting/Workstation

Traveling

N/A

Exposure to Hazards

N/A

Excessive Noise

N/A

Exposure to Temperatures

N/A

Operate Computer

Talk/Communicate

Operate Company Vehicles

N/A

Taste/Smell:

N/A

Standing/Walking

Stoop/Kneel/Crouch/Crawl

N/A

Read/See/Hear

Operating Equipment: telephone system, headset, calculator, copier, call center scheduling software, other equipment

Other Equipment

N/A

Personal Protection Equipment

N/A

N/A Not Applicable Activity - Not applicable to this occupation

O Occasionally Position requires this activity up to 0-27% of the time (02.5 or < hrs/day)

F Frequently Position requires this activity up to 27-61% of the time (02.5-5.5 hrs/day)

C Constantly Position requires this activity up to 61-100% of the time (5.5+ hrs/day)

Additional Information

Work Environment: Office Environment

Acknowledgment

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Quick Apply

Refine Your Search

customer service representative jobs in odessa, mo

Customer Care Representative

Full-time Customer Service Rep/Permit Technician

Customer Support Specialist

Contact Center Navigator (Internal Only)

Customer Retention Specialist - State Farm Agent Team Member

Quotes and Order Entry Specialist

Customer Service Representative

Bilingual Agency Services Representative

Insurance Sales Agent - Customer Service

Call Center Representative I

Customer Service Associate I

Customer Service Specialist

Customer Service Associate II

Customer Service Associate I

Customer Account Manager

Customer Service Assosicate

UPM Shift Supervisor

Customer Service Representative, Claims

Customer Service Representative Lee's Summit, MO

Customer Service Representatives

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