Top 8 Technical support specialist Jobs in Odessa, Tx

IT Support Specialist
RB Integration Tools (RBIT) —Odessa, TX
- $50,000 - $65,000 a year
- Full-time
- Software troubleshooting
- Mid-level
- Windows
Quick Apply
1d
Technical Support Specialist
Levare —Midland, TX
- $65,825.60 - $98,738.40 a year
- Full-time
- Computer science
- Computer Science
- Engineering
- Disability insurance
- Health insurance
Quick Apply
Technology Enablement & Adoption Specialist
ProPetro —Midland, TX
- Full-time
- Mid-level
- Bachelor's degree
- Continuous improvement
Quick Apply
Seasonal, Operations Technical Specialist (Part Time)
H&R Block —Odessa, TX
- Full-time
- Microsoft Outlook
- Mid-level
- Office
- Flexible schedule
Desktop Specialist
Computer Transition Services, LLC —Midland, TX
- From $20 an hour
- Full-time
- Background check
- Research
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
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IT Support Specialist

RB Integration Tools (RBIT) -
Odessa, TX

Quick Apply

Job Details

Full-time
$50,000 - $65,000 a year
1 day ago

Qualifications

Customer communication
Software troubleshooting
In-person customer service
Windows
Microsoft Office
High school diploma or GED
DHCP
Productivity software support
Desktop (troubleshooting support)
Log analysis tools
Customer support ticket management
Desktop applications
DNS
Productivity software
TCP/IP
Desktop administration
Ticketing system technical support
Help desk

Full Job Description

Our Company
RB Integration Tools (RBIT) is a software development firm and managed IT service provider with offices in Lafayette, LA and Odessa, TX. RBIT excels in delivering high-quality software solutions and technical services to its customers, while providing a quality learning environment for its employees.

Job Summary
RB Integration Tools is hiring a full-time IT Support Specialist in the Midland/Odessa area. This position will be fully embedded at the client’s location and will provide both on-site and remote technical support.

As an IT Support Specialist, you will be responsible for assisting client’s users with technical issues, creating new accounts, configuring computer hardware and software, and ensuring business continuity through routine maintenance of information systems.

Duties and Responsibilities
Essential duties and responsibilities for this position include:

New user onboarding and account creation
Troubleshooting issues with operating systems and applications
Setting up new computers and workstations
Installing software and device drivers
Assisting users with updating account information and credentials
Mobile device management
Applying patches and updates to operating systems and applications
Device inventory management and change tracking
Documentation of issues and resolutions
Identifying requirements for implementation of new solutions
Assisting with end-user training
Enforcing security policies and best practices

Education and Experience

High School Diploma (required)
Obtained or actively pursuing an Associate’s Degree (or higher) in Information Technology related field, or have 3+ years of experience in IT Help Desk (required)
Microsoft, CompTIA, or related technical certifications (preferred)

Required Skills and Qualifications
Candidates applying for this position should have the following qualifications:

Can use general troubleshooting techniques (log analysis, error code research, process management, etc.) to resolve technical issues
Experience using support systems for ticketing, monitoring, and remote assistance
Experience using and troubleshooting Microsoft Windows and Microsoft Office
Able to maintain a positive attitude and high levels of customer satisfaction
Can communicate clearly and effectively with clients and co-workers in both verbal and written communications
Possess exceptional problem-solving and troubleshooting skills
Ability to multitask and prioritize time-sensitive issues
Self-motivated and passionate about technology
Willingness to develop new skills and learn about emerging technology to offer innovative solutions to challenging problems.

Preferred Skills
Experience with any of the following will be considered when evaluating qualified candidates applying for this position:

Object and policy management in Microsoft 365, Azure AD and AD DS
Mailbox management and email delivery troubleshooting within Exchange Online
Knowledge of email security best-practices and spam/phish identification techniques
Installation and configuration of networking hardware (routers, switches, access points, etc.)
Troubleshooting network connectivity and knowledge of protocols (DHCP, DNS, TCP/IP, etc.)
Serial device communication and connectivity troubleshooting

Job Type: Full-time

Pay: $50,000.00 - $65,000.00 per year

Experience:

Help desk: 2 years (Preferred)

Ability to Relocate:

Odessa, TX 79765: Relocate before starting work (Required)

Work Location: In person

Quick Apply

Refine Your Search

technical support specialist jobs in odessa, tx

IT Support Specialist

Technical Support Specialist

Technology Enablement & Adoption Specialist

Seasonal, Operations Technical Specialist (Part Time)

Desktop Specialist

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