Description:
Patient Services/RHC Coordinator - Full Time
Front Desk - Hospital
This position requires a blend of professionalism, competence, friendliness, multitasking ability, strong interpersonal skills, and self-motivation. These qualities are essential for effectively managing the demands of the role and contributing to a positive work environment.
Essential Functions:
Telephone Management: Answering calls professionally, assessing needs, and transferring calls as necessary.
Receptionist/Clerical Duties: Performing general receptionist and clerical duties as needed.
Patient Interaction: Greeting patients and visitors warmly, assisting them with their needs.
Patient Registration: Registering patients for various services, updating insurance information, and obtaining necessary signatures.
Insurance Verification: Verifying insurance coverage and obtaining pre-authorizations when required.
Patient Discharge and Readmission: Handling the administrative aspects of patient discharge and readmission processes.
General Office Coordinator: Assisting staff with various tasks like locating personnel, photocopying, faxing, and maintaining office supplies.
Front Office Coordinator: Ensuring the front office is well-organized and accessible to all staff members.
Mail Handling: Sorting and distributing mail to appropriate recipients.
Petty Cash Management: Managing petty cash, including disbursing money, collecting receipts, and balancing accounts.
Supporting HIM Department: Assisting the Health Information Management (HIM) department with tasks like scanning charts, preparing documents, and supplying forms to patients.
Patient Survey Administration: Mailing patient satisfaction surveys, collecting and analyzing results.
Resident Family List Maintenance: Updating lists of resident family members.
Collaborating with the Billing Department: Providing support to the billing department as required.
Team Management: Participating in the hiring process for front desk staff and training new hires.
Benefits:
At OMHC we value our employees and one of the ways that we show that is our amazing benefits package.
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We offer Dental, Vision and Medical that includes prescription coverage. These employee plans are covered 90% by OMHC and we offer additional dependent coverages up to 70%.
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We have HSA and FSA plans; you choose what suits you best, with Employer Contributions up to $1,200 for Employee Coverage/$3,200 Family.
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We have 6 paid holidays a year, as well as
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Generous paid PTO vacation time along with EIB sick leave, with PTO Cash back availability.
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We also offer a generous retirement program, as our 401 matches at up to 6%, after meeting vesting requirements which is vested after 12 months.
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We offer AFLAC supplemental insurance, and
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TFCC provides Life and AD&D insurance for you. Additional coverage is available for you and your dependents.
Requirements:
Required:
Minimum of high school diploma or GED
Strong interpersonal skills
High level of administrative experience and computer knowledge
