Train new providers and clinical staff on how to use athenaClinicals
- Assists in EMR/EPM deployment/adoption problem resolution
- Support new hires including onsite office presence as needed
- Conduct workflow assessments and collaborate with QHC Corporate athenaClinical team to identify gaps
and implementation needs
- Maintain and cultivate strong working relationships with QHC Corporate athenaClinical team
- Develop necessary training materials, tools and schedules to ensure successful Athena implementation,
training, education, optimization.
- Create and maintain a clinical optimization plan for the market in partnership with divisional leadership
- Works collaboratively with providers and clinic staff to ensure the EMR clinical supports compliance with
quality measures and meaningful use objectives that effect clinical process
- Demonstrate an in-depth understanding of Athena as it relates to content and describe it to varied
audiences
- Attend and actively participate in all required implementation and enterprise-wide AMR calls
- Maintain and monitor clinical inboxes and interface error queue daily
- Provide general guidance and direction on the overall applicable workflows
- Troubleshoot interface issues and assist in collector and communicator functionality
- Round with all clinicians and clinical staff at least once a month to ensure clinical process are complaint
and identify any challenges
- Provide ongoing education/training/support to providers and clinic staff in areas relevant to Athena
optimization
- Track and document all relevant build changes (e.g., TAO, procedure temples, order mappings)
- Develop training programs/materials, workflow designs, “how-to” guides and assignment grids
- Promote and enforce QHC standards workflows and best practices
Equal Opportunity Employer
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