Bet on a Great Career at Lake Mac Casino Resort & Racetrack!
Elite Casino Resorts is looking for passionate, service-oriented individuals to be part of the team to open our newest resort property, Lake Mac Casino Resort & Racetrack, located in Ogallala, Nebraska. Elite Casino Resorts operates five gaming resorts located throughout Nebraska, Iowa and Illinois. Lake Mac Casino Resort & Racetrack, which is scheduled to open in Fall 2025, will become our sixth resort property. We offer dynamic career opportunities across our first-class Vegas-style properties, including roles in gaming, hospitality, dining, spa, facilities and other company operations such as accounting, technology and human resources. Lake Mac Casino Resort & Racetrack aims to be the premier destination resort in the region, with a wide variety of slot machines, table games (including Poker), sportsbook, hotel, restaurants, spa, conference/event space and live entertainment.
Lake Mac Casino Resort & Racetrack offers a comprehensive benefits package designed to support employees’ health, financial well-being and work-life balance. Full time team members are eligible for medical, dental and vision insurance, along with a 401(k) plan and profit-sharing opportunities. Additional benefits include paid time off, life insurance, disability, and access to a variety of Aflac coverages at attractive group rates. At Elite Casino Resorts we value our employees, and show our appreciation through events such as food truck days, employee parties, and anniversary and birthday recognition. Beyond the tangible benefits, Elite Casino Resorts builds a strong company culture through an emphasis on teamwork and respect, and support our employees in giving back to their communities through our Winning Hands Employee Volunteer Program.
Responsible for setting up casino promotions, special events, and giveaways to attract and bring excitement to the casino floor. This position will also create and maintain a favorable brand and public image of Lake Mac Casino Resort through the use of social and traditional media outlets and maximize the utilization of these outlets as an effective marketing platform. Work closely with the Entertainment Manager to assist in the execution of all the areas including sound, lighting, and vendors.
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Provide exceptional customer service to all internal and external guests.
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Responsible to ensuring all Nebraska Racing and Gaming Commission laws are being followed.
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Coordinate all promotions and special events with appropriate departments.
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Build player loyalty and promote return visits by maintaining contact with a base of customers via their choice of contact.
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Act as a liaison, handle guest issues and resolve situations to insure smooth operations and excellent customer service.
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Maintain confidentiality and discretion including but not limited to customer files and habits, company procedures, data or marketing profiles.
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Attend required company training.
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Adhere to Safety guidelines.
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Meeting company attendance requirements.
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Maybe required to work days, nights, holidays, and weekends.
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Adhere with all Nebraska Gaming Commission Rules and Regulations and any other local, state, or federal guidelines.
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Assists in the scheduling and execution of email promotions to e-club.
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Research competitor promotions
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Assist with direct mail campaigns and analysis requests & forms
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Serve as a marketing representative of Lake Mac Casino Resort at meetings and functions.
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Provide new design ideas to all aspects of advertising that accurately represent Lake Mac Casino Resort.
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Work with shared services to proof all mailing and emails
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Supply production lists to BI each month
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Update promotions board and communicate Marketing happenings via email.
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Launch and manage social media presence on sites like Facebook, Linkedin, and Twitter for specified outlets within
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Lake Mac Casino Resort.
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Monitor online discussions by listening to what the users are saying, reading discussion forums, and responding in a timely manner to users’ needs.
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Work with Entertainment Manager to maintain weekly Show Lounge acts and headline entertainment schedules.
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Job duties, tasks, work hours, work requirements, and other duties as assigned may be added or changed at any time.
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Must obtain and hold a valid gaming license in accordance with the Nebraska Racing and Gaming Commission.
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Must complete all company-required training within designated time frames.
