Top 14 Bilingual call center representative Jobs in Ogden, Ut

Member Service Representative - SPANISH SPEAKING (Contact Center)
America First Credit Union —Roy, UT
- $16 - $18 an hour
- Full-time
- Remote
- Spanish
- English
- Research
14d
Medical Debt Collections Call Center Agent
Ogden Regional Medical Center —Ogden, UT
- Full-time
- Remote
- Entry level
- Employee stock purchase plan
- Disability insurance
Quick Apply
Medical Debt Collections Call Center Agent
Lakeview Hospital —Bountiful, UT
- Full-time
- Remote
- Entry level
- Employee stock purchase plan
- Disability insurance
Quick Apply
14h
Remote Bilingual Inbound Sales Representative - $17.00 Hourly + Commission
Extra Space Management, Inc —Ogden, UT
- From $17 an hour
- Full-time
- Remote
- Spanish
- Pass drug screening
- English
- Health insurance
- Dental insurance
Quick Apply
6h
Business Development Agent
Young Ford, Inc —Morgan, UT
- $15 a year
- Weekends as needed
- Spanish
- Computer literacy
- English
- Health insurance
- Dental insurance
Quick Apply

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Member Service Representative - SPANISH SPEAKING (Contact Center)
America First Credit Union —Roy, UT
A. Receives member calls, questions, and complaints. B. Provides information to members on accounts, payments, interest rates, blue book estimates, loan options…
$16 - $18 an hour
14d
Medical Debt Collections Call Center Agent
Ogden Regional Medical Center —Ogden, UT
As a Patient Account Collections Specialist you will be responsible for outbound calls with account follow-up and resolution of patient receivables while…
Quick Apply

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Customer Service Representative - Bilingual Preferred
Dawson —Columbus, OH
Answer high-volume inbound calls from individuals and families affected by disasters. Must pass lifetime criminal background and credit check (no current…
$23.39 an hour
1d
Bilingual Customer Service Representative
Dawson —Columbus, OH
Answer high-volume inbound calls from individuals and families affected by disasters. Must pass lifetime criminal background and credit check (no current…
$23.39 an hour
1d

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bilingual call center representative jobs near ogden, ut

Member Service Representative - SPANISH SPEAKING (Contact Center)

America First Credit Union -
Roy, UT

Apply Now

Job Details

Full-time
$16 - $18 an hour
14 days ago

Qualifications

Computer operation
Spanish
Regulatory compliance
English
High school diploma or GED
Math
Financial record maintenance
Computer skills
Public relations
10 key typing
Bookkeeping
Banking regulatory compliance

Full Job Description

Schedule: Mon – Sat Flex Overview:

Pay Rate: $16.00 to $18.00 per hour

Full-Time

In-person training in Roy, Utah (30-90 days)

Hours of Operation:

Mon-Fri: 8:00am-7:00pm
Sat: 8:00am-6:00pm

Must be able to to work:

2 closing shifts a week (possibly until after 7 depending on call volume)
1 Saturday per 2 week period
One additional late night a month (on Friday)

Training:

This position has a 90 day trining that takes place in-person at our campus in Roy, Utah. After training, we can employe for this position in one of the following states:

Utah, Idaho, Nevada, New Mexico, or Arizona.

Overview:

This position requires excellent public relation and communication skills, a high level of professionalism, and a full understanding of America First products and services. Employees must maintain member satisfaction ratings through our net promoter scores, and display integrity based on criteria established by both department and credit union management. Employees are expected to meet and exceed sales goal expectations by evaluating each member interaction for sales and educational opportunities. This position requires adaptability as employees are required to keep up to date on compliance policies to ensure all transactions are completed within regulatory guidelines.

Responsibilities:

1. Assumes responsibility for the effective and professional performance of member service functions.

a. Receives member telephone questions and concerns in a professional manner. Researches and resolves concerns promptly and professionally.

b. Provides information to members on accounts, payments, interest rates, blue book estimates, loan options, savings investment programs, mortgage payments, stop payments, and credit bureau ratings, etc.

c. Provides courtesy rebates requested by Branches or members, within limits.

2. Assumes responsibility for establishing and maintaining effective, professional business relations with members.

a. Receives member calls, questions, and complaints. Resolves member requests and questions promptly and courteously.

b. Keeps members informed of Credit Union services and policies.

c. Maintains and projects the Credit Union's quality reputation.

3. Assumes responsibility for establishing and maintaining effective coordination and working relationships with area personnel and Management.

a. Assists area personnel as needed.

b. Communicates with area personnel and Management regarding activities and significant problems.

c. Completes required stats and records accurately and promptly.

d. Attends and participates in meetings as required.

4. Assumes responsibility for related duties as required or assigned.

a. Actively and professionally cross-sells Credit Union products and services.

b. Keeps work area clean and well-maintained.

c. Assists area personnel as necessary.

#IND21

Qualifications:

Training/Education/Certification:

High school graduate or equivalent.

Required Knowledge:

Thorough knowledge of member services and products.
Understanding of Credit Union Teller processes, bookkeeping procedures, and computer system applications.

Experience Required:

1-3 years experience in a full service financial institution (preferred).

Skills/Abilities:

Excellent communication and public relations skills.
Fluency in Spanish and English
Professional appearance, dress, and attitude.
Strong problem solving skills.
Ability to operate related business equipment including 10-key, telephone, and computer.
Solid math and bookkeeping abilities.

Apply Now

Refine Your Search

bilingual call center representative jobs in ogden, ut

Member Service Representative - SPANISH SPEAKING (Contact Center)

Medical Debt Collections Call Center Agent

Medical Debt Collections Call Center Agent

Remote Bilingual Inbound Sales Representative - $17.00 Hourly + Commission

Business Development Agent

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