Top 127 Helpdesk technician Jobs in Ohio

Tier III Technical Support Specialist
Confidential —Canton, OH
- Full-time
- Background check
- Computer science
- Computer Science
- Health insurance
- Dental insurance
Quick Apply
Help Desk Technician
Dasco HME LLC —Westerville, OH
- Full-time
- High school diploma or GED
- Travel
- Ability to lift 75 pounds
- Paid holidays
- Health insurance
11d
Helpdesk Support Technician
Axogen —Vandalia, OH
- $30.30 - $37.87 an hour
- Microsoft Outlook
- Computer Science
- Mid-level
- Employee stock purchase plan
- Paid holidays
2d
IT Help Desk Specialist
Ohio Northern District Court —Cleveland, OH
- $46,675 - $75,863 a year
- Office
- Entry level
15h
Help Desk Technician (Level 1)
Integra Testing Services —Mentor, OH
- $55,000 - $65,000 a year
- Full-time
- Hybrid work
- Microsoft Outlook
- Windows
- High school diploma or GED
Quick Apply
Helpdesk Technician
FIT Technologies —Cleveland, OH
- $45,000 - $55,000 a year
- Overtime
- Office
- Windows
- In-person
- Paid parental leave
- Paid holidays
Quick Apply
Level 1 Helpdesk Technician
PERRY proTECH —Dayton, OH
- Call employer
- Mid-level
- Analysis skills
- Experience equivalent to degree accepted
- Employee stock ownership plan
Quick Apply
11d
IT Help Desk Technician
Integrated Services for Behavioral Health —Columbus, OH
- $25.66 - $30.06 an hour
- Full-time
- Hybrid work
- Mid-level
- 3 years
- Travel
- Disability insurance
- Health insurance
Quick Apply
IT Support Technician
SOUTH COLLEGE —Dublin, OH
- Computer science
- Computer Science
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
8d
IT Technician I
The Croghan Colonial Bank —Fremont, OH
- $24 - $30 an hour
- Full-time
- Office
- Driver's License
- 1 year
- Paid holidays
- Disability insurance
Quick Apply
10d
IT Support Technician
Advanced Technology Partners —Youngstown, OH
- Full-time
- Windows
- In-person
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
Computer Technician - Administrative Support
Ohio Education Association —Columbus, OH
- $57,000 - $68,000 a year
- Full-time
- Computer science
- Computer Science
- Research
Quick Apply
13h
IT Support Technician
Troy-Miami County Public Library —Troy, OH
- $22 - $25 an hour
- Full-time
- Background check
- Mid-level
- In-person
- Health savings account
- Health insurance
Quick Apply
9d
Service Desk Technician - Level 1 (Cleveland, OH)
The Salvation Army Eastern Territory —Cleveland, OH
- $24.77 - $27.47 an hour
- Full-time
- Microsoft Outlook
- Computer Science
- Mid-level
- Health insurance
- Dental insurance
2d
End User Support Specialist - Tier 1
Integres, LLC —Sharonville, OH
- Overtime
- Computer Science
- Mid-level
- Office
- AD&D insurance
- Disability insurance
Quick Apply
10d
Helpdesk Technician
Computer Technology Management Services LLC (dba CTMS) —Akron, OH
- $43,900 - $46,000 a year
- US work authorization
- Trade school
- Communication skills
- Opportunities for advancement
Quick Apply
Service Desk Technician, Level 2 (Cincinnati, OH)
The Salvation Army Eastern Territory —Cincinnati, OH
- $30.22 - $32.97 an hour
- Full-time
- Microsoft Outlook
- Computer Science
- Mid-level
- Health insurance
- Dental insurance
2d
Desktop Support Technician
Ovation Workplace Services Inc —Cincinnati, OH
- $21 - $23 an hour
- Weekends as needed
- Computer Science
- Mid-level
- Office
Quick Apply
4d
IT Desktop Technician III, Full-Time, First Shift, IS&T
UC Health, LLC —Cincinnati, OH
- Full-time
- Mid-level
- Analysis skills
- Associate's degree
- On-the-job training
Quick Apply
Desktop Support Technician
UNION SUPPLY GROUP INC —Groveport, OH
- $65,000 - $75,000 a year
- Full-time
- Microsoft Outlook
- Mid-level
- Office
- Paid holidays
- Health insurance
Quick Apply

I want to receive the latest job alert for helpdesk technician in ohio

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

helpdesk technician jobs near ohio

Tier III Technical Support Specialist

Confidential
Canton, OH

Quick Apply

Job Details

Full-time

Benefits

Health insurance
Dental insurance
Vision insurance
401(k) matching
Employee discount
Life insurance

Qualifications

Customer communication

Full Job Description

A growing and technology-driven organization is seeking an experienced a Tier III Technician to join our IT team. This individual will serve as the highest level of technical support, resolving complex hardware, software, network, and infrastructure issues while mentoring junior support staff and partnering with IT teams to improve service delivery.

This is an excellent opportunity for a seasoned IT professional who enjoys troubleshooting challenging technical issues, working with a wide range of technologies, and providing exceptional customer service.

Responsibilities

Provide advanced technical support for desktops, laptops, mobile devices, printers, and peripheral equipment.
Troubleshoot and resolve complex Windows, Microsoft 365, Active Directory, networking, VPN, and application issues.
Escalate and coordinate critical incidents with infrastructure, security, and engineering teams as needed.
Analyze recurring technical issues and recommend permanent solutions and process improvements.
Create and maintain technical documentation, knowledge base articles, and standard operating procedures.
Mentor and assist Tier I and Tier II support analysts.
Install, configure, and support hardware, software, and operating systems.
Manage user accounts, permissions, and group policies.
Support remote users and multiple office locations.
Participate in system upgrades, migrations, deployments, and IT projects.
Ensure support tickets are accurately documented and resolved within established service level agreements (SLAs).
Maintain a high level of customer satisfaction through timely communication and issue resolution.

Qualifications

Bachelor's degree in Information Technology, Computer Science, or related field preferred; equivalent experience considered.
5+ years of progressive IT Help Desk or Desktop Support experience preferred.

Preferred Certifications

CompTIA A+
Network+
Security+
Microsoft Certified

What We're Looking For

The ideal candidate is:

A collaborative team player with excellent customer service skills.
Calm under pressure and able to prioritize multiple issues.
Passionate about technology and continuous learning.
Self-motivated with the ability to work independently.
Detail-oriented and committed to delivering high-quality technical support.

Benefits:

401(k) matching
Dental insurance
Employee discount
Health insurance
Life insurance
Vision insurance

Application Question(s):

Do you hold A+, Network+ or higher certification?

Work Location: In person

Quick Apply

Refine Your Search

helpdesk technician jobs in ohio

Tier III Technical Support Specialist

Help Desk Technician

Helpdesk Support Technician

IT Help Desk Specialist

Help Desk Technician (Level 1)

Helpdesk Technician

Level 1 Helpdesk Technician

IT Help Desk Technician

IT Support Technician

IT Technician I

IT Support Technician

Computer Technician - Administrative Support

IT Support Technician

Service Desk Technician - Level 1 (Cleveland, OH)

End User Support Specialist - Tier 1

Helpdesk Technician

Service Desk Technician, Level 2 (Cincinnati, OH)

Desktop Support Technician

IT Desktop Technician III, Full-Time, First Shift, IS&T

Desktop Support Technician

I want to receive the latest job alert for helpdesk technician in ohio

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected