Top 5539 Quality service representative Jobs in Ohio

Customer Service Representative
Eaton —Euclid, OH
- $71,000 - $105,000 a year
- Background check
- Microsoft Outlook
- Writing skills
- Retirement plan
4d
Mental Health Customer Service Representative (Remote)
Myriad Genetics Inc. —Mason, OH
- Full-time
- Remote
- Spanish
- Word processing
- Computer literacy
Sr. Supplier Quality Representative (Onsite)
Pratt & Whitney —Cincinnati, OH
- $132,400 - $251,600 a year
- Full-time
- 7 years
- Bachelor of Science
- Engineering
- Paid holidays
- Disability insurance
Quality Improvement Lead
Genesis HealthCare System —Ohio
- Full-time
- Microsoft Excel
- Office
- Ability to lift 50 pounds
Sales Support Representative 2
Centerwell —Ohio
- $43,000 - $56,200 a year
- Full-time
- Remote
- Research
- Mid-level
- Administrative experience
- Paid parental leave
- Paid holidays
4d
Legal Collections Attorney
Tiffany & Bosco, PA —Solon, OH
- Full-time
- Background check
- Writing skills
- Pass drug screening
- Disability insurance
- Health insurance
Quick Apply
Vocational Rehab RN or CRC
Surety HR —Westlake, OH
- $70,000 a year
- Full-time
- Hybrid work
- RN License
- Customer service
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Quality and Regulatory Manager
Confidential —Dayton, OH
- $60,000 - $80,000 a year
- Full-time
- Engineering
- Team management
- In-person
- Health insurance
- Dental insurance
Quick Apply
8d
Children's Residential Center Therapist
Christian Children's Home of Ohio —Wooster, OH
- Full-time
- Writing skills
- LPC
- Mid-level
Quick Apply
Travel Clinical Research Education Trainer
The Clinical Trials Network, LLC —Cleveland, OH
- $80,000 - $100,000 a year
- Full-time
- Background check
- RN License
- 5 years
- Health insurance
- Dental insurance
Quick Apply
Project Manager / Inside Technical Sales Representative
TRICOR METALS —Wooster, OH
- $65,000 a year
- 8 hour shift
- Microsoft Word
- Microsoft Excel
- ERP systems
- Health insurance
- Dental insurance
Quick Apply
Field Service Technician I - Bracco Medical Technologies
Bracco Medical Technologies —Cincinnati, OH
- $27 - $30 an hour
- Weekends as needed
- Hybrid work
- Analysis skills
- Driver's License
- In-person
- Paid parental leave
- Health savings account
10d
Children's Residential Cottage Therapist
Christian Children's Home of Ohio —Wooster, OH
- Full-time
- Writing skills
- Mid-level
- Residential
- Disability insurance
- Health insurance
Quick Apply
Classroom Instructor 26-27
Education Alternatives —Bedford, OH
- $34,000.00 - $50,798.57 a year
- Full-time
- Classroom
- Experience working with individuals with disabilities
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Field Superintendent - Commercial Roofing
Legacy Roofing Services —Columbus, OH
- $70,000 - $100,000 a year
- Weekends as needed
- Management
- Construction site
- Mid-level
- Relocation assistance
- Health insurance
Quick Apply
Outside Sales Representative
Liberty Roofing Center —Youngstown, OH
- Full-time
- Clean driving record
- Sales
- Mid-level
- Health savings account
- AD&D insurance
Quick Apply
1d
In Home Sales Representative
Victors Home Solutions —Walbridge, OH
- $100,000 - $250,000 a year
- Full-time
- Background check
- Clean driving record
- Driving
- Dental insurance
- Vision insurance
Quick Apply
In Home Sales Representative
Victors Home Solutions —Aurora, OH
- $100,000 - $250,000 a year
- Full-time
- Background check
- Clean driving record
- Driving
- Dental insurance
- Vision insurance
Quick Apply
Sales Manager - Ready Mix Concrete - Cincinnati, OH
Smyrna Ready Mix, LLC —Cincinnati, OH
- Full-time
- Construction site
- Mid-level
- Office
- Paid holidays
- Disability insurance
Litigation Attorney
Tiffany & Bosco, PA —Solon, OH
- Full-time
- Background check
- Pass drug screening
- Mid-level
- Disability insurance
- Health insurance
Quick Apply

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Customer Service Representative

Eaton -
Euclid, OH

Apply Now

Job Details

$71,000 - $105,000 a year
4 days ago

Benefits

Retirement plan

Qualifications

Customer communication
Managing clients in a customer support role
Bachelor's degree

Full Job Description

Eaton’s AER FMC Fuel Motion Control Systems division is currently seeking a Customer Service Representative. This position will be located at our Euclid, OH facility.

The Customer Support Representative will coordinate across functional disciplines to achieve customer satisfaction. In this role, you will manage performance against customer requirements in accordance with contract obligations, terms and conditions and ensure timely and effective customer communications internally and externally to fulfill contract obligations meeting quality and on-time delivery expectations. Additionally, you will develop and maintain relationships that foster additional growth opportunities and up-sell products as an extension of the sales force.

The expected annual salary range for this role is $71000 - $105000 a year. This position is also eligible for a variable incentive program.

Please note the salary information shown above is a general guideline only. Salaries are based upon candidate skills, experience, and qualifications, as well as market and business considerations.

What you’ll do:

• Function as primary focal point of contact for assigned customer related inquiries and represents the voice of the customer within the facility.
• Accountable for ensuring quotes and proposals are flowed through the correct process and entered into the ERP system and/or other support databases.
• Accountable for ensuring demand alignment and accuracy of demand plan for assigned customers within the SIOP.
• Accountable for ensuring that the customer’s supplier web-based purchasing systems’ requirements are being fulfilled.
• Provide continuous feedback to the customer on order status throughout the production cycle by providing proactive communication with the customer in anticipation of customers’ needs.
• Coordinate the internal activities of all departments involved in achieving customer commitments. Coordinate issue resolution by achieving a mutually acceptable solution between Eaton and the customer. Represent Eaton in delivering plant recovery plans.
• Assess market channel delivery options (direct or through distribution).
• Support in negotiating contract pricing, delivery, administrative requirements and conditions ensuring compliance with Eaton’s policies, terms and conditions from proposal through shipment.
• Manage Customer Metrics - Customer Complaint Process and keep customer database updated with all activities and maintain all records for account responsibility.
• Represent the company at customer review meetings (potentially at off-site meetings).
• Accountable for ensuring that shipping documentation is accurately issued and passed on to the shipping department; Review compliance with all export control regulations.
• Assess current practices for continuous process improvements.

Qualifications:

Required (Basic) Qualifications:
• Bachelor’s degree from an accredited institution.
• Minimum of two (2) years customer interface experience.
• Eaton will not consider applicants for employment immigration sponsorship or support for this position. This means that Eaton will not support any "CPT, OPT, or STEM OPT plans, F-1 to H-1B, H-1B cap registration, O-1, E-3, TN status, I-485 job portability, etc.".
• This position requires access to export-controlled information. To conform to U.S. Government export regulations applicable to that information, applicant must be a U.S. person, defined as a (i) U.S. citizen or national, (ii) U.S. lawful, permanent resident (green card holder), (iii) refugee under 8 U.S.C. 1157, or (iv) asylee under 8 U.S.C. 1158.
• No relocation benefit is being offered for this position. Only candidates within a 50-mile radius of Euclid, OH will be considered. Active-Duty Military Service member candidates are exempt from the geographical area limitation.

Preferred Qualifications:
• Experience supporting the aerospace industry or in a manufacturing environment.

Position Success Criteria:
• Computer Skills: Excel, MS Outlook, Qlikview, PowerPoint, MRP Systems (e.g., MFGPro, SIEBEL)
• Proficiency in reading and writing.
• Attention to detail, accuracy, organizational skills, follow-up, ability to learn and apply new concepts.
• Ability to follow detailed work instructions
• Ability to confirm contractual agreements/terms are met through utilization of contracts matrix.
• Effective communication skills (verbal and written), presentation skills, data analysis skills.

#LI-CB3

All positions may require participation in video and in-person interviews as part of the hiring process. All candidates will be evaluated based on job-related competencies, and all candidates’ privacy rights and data security will be protected in accordance with applicable laws.

We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.

Eaton believes in second chance employment. Qualified applicants with arrest or conviction history will be considered regardless of their arrest or conviction history, consistent with the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act and other local laws.

You do not need to disclose your conviction history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if Eaton is concerned about conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report.

To request a disability-related reasonable accommodation to assist you in your job search, application, or interview process, please call us at 1-800-836-6345 to discuss your specific need. Only accommodation requests will be accepted by this phone number.

We know that good benefit programs are important to employees and their families. Eaton provides various Health and Welfare benefits as well as Retirement benefits, and several programs that provide for paid and unpaid time away from work. Click here for more detail: Eaton Benefits Overview. Please note that specific programs and options available to an employee may depend on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.

Apply Now

Refine Your Search

quality service representative jobs in ohio

Customer Service Representative

Mental Health Customer Service Representative (Remote)

Sr. Supplier Quality Representative (Onsite)

Quality Improvement Lead

Sales Support Representative 2

Legal Collections Attorney

Vocational Rehab RN or CRC

Quality and Regulatory Manager

Children's Residential Center Therapist

Travel Clinical Research Education Trainer

Project Manager / Inside Technical Sales Representative

Field Service Technician I - Bracco Medical Technologies

Children's Residential Cottage Therapist

Classroom Instructor 26-27

Field Superintendent - Commercial Roofing

Outside Sales Representative

In Home Sales Representative

In Home Sales Representative

Sales Manager - Ready Mix Concrete - Cincinnati, OH

Litigation Attorney

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