Top 2381 Senior client services manager Jobs in Ohio

Mgr,Strategic Accounts
CVS Health —Ohio
- $54,300 - $145,860 a year
- Full-time
- Remote
- Writing skills
- 3 years
- Analysis skills
- Health insurance
- Dental insurance
Area General Manager
Pavion Corp. —Cincinnati, OH
- $175,000 - $200,000 a year
- Microsoft Excel
- Microsoft Outlook
- 11+ years
Quick Apply
Senior Maintenance Manager
C&W Services —Akron, OH
- $129,200 - $152,000 a year
- Full-time
- 5 years
- Bachelor's degree
- Experience equivalent to degree accepted
- Health savings account
- Disability insurance
Quick Apply
Sr. Client Manager
Gallagher Benefit Services —Cleveland, OH
- $66,000 - $128,500 a year
- High school diploma or GED
- Supervising experience
- Bachelor's degree
10d
Sr. Client Manager - Employee Benefits
Gallagher Benefit Services —Dublin, OH
- $65,500 - $127,500 a year
- Full-time
- High school diploma or GED
- Supervising experience
- Bachelor's degree
- Paid parental leave
- Health savings account
Director, Workforce Management, Customer Experience & Quality
EVERSANA —Mason, OH
- $105,000 - $120,000 a year
- Full-time
- Remote
- Master's degree
- 8 years
- Bachelor's degree
Quick Apply
7d
Senior Manager, Vendor Fulfillment
One Source Technology LLC —Cleveland, OH
- $75,000 - $125,000 a year
- Evenings as needed
- Remote
- Background check
- Microsoft Outlook
- Research
- Wellness program
- Health savings account
Quick Apply
7d
Director, Global Administration
Kyndryl —Columbus, OH
- $156,360 - $356,280 a year
- Full-time
- Remote
- 5 years
- Senior level
- Leadership
- Health insurance
- Dental insurance
13d
Mgr HR Business Partner Sr
Canon Medical Systems USA —Cleveland, OH
- $132,600 - $213,400 a year
- Hybrid work
- Office
- Bachelor's degree
- Continuous improvement
Healthcare Workforce Advisory Senior Manager
Accenture —Columbus, OH
- $122,700 - $338,300 a year
- Full-time
- 8 years
- Travel
- US work authorization
- Paid holidays
- Disability insurance
General Manager
Advanced Ground Systems Engineering LLC —Cincinnati, OH
- $275,000 - $285,000 a year
- Full-time
- Writing skills
- Engineering
- Office
- Health insurance
- Dental insurance
Quick Apply
Senior Manager Business Consultant (IC)
CVS Health —Ohio
- $67,900 - $199,144 a year
- Full-time
- Remote
- 5 years
- Master's degree
- SQL
- Health insurance
- Dental insurance
Senior Manager, DEA Compliance
Adare Pharma Solutions —Vandalia, OH
- Full-time
- 8 years
- Bachelor's degree
- Travel
- Paid holidays
- Disability insurance
10d
General Manager
Thermogenics —Cincinnati, OH
- $100,000 - $140,000 a year
- Full-time
- Background check
- Basic math
- Business development
- Health insurance
- Dental insurance
Quick Apply
Senior Project Manager
Cintech Construction, Inc. —Cincinnati, OH
- $80,985.07 - $100,000.00 a year
- Full-time
- Background check
- Construction site
- Mid-level
- Health savings account
- Health insurance
Quick Apply
Manager, Tax & Accounting
Jessup Wealth Management Inc. —Oakwood, OH
- $75,000 - $100,000 a year
- Full-time
- Background check
- CPA
- Office
- Profit sharing
- Disability insurance
Quick Apply
7d
Staff Accountant / Senior Staff Accountant
Zion, Synek & Associates —Independence, OH
- $55,000 - $100,000 a year
- Full-time
- Microsoft Word
- Background check
- Microsoft Excel
- Profit sharing
- Health savings account
Quick Apply
Operations Manager
T.R. Gear Landscaping —Dayton, OH
- Full-time
- Microsoft Word
- Background check
- Spanish
- Paid holidays
- Disability insurance
Quick Apply
Third Party Sr. Claims Representative
Fleet Response —Hudson, OH
- $22.00 - $22.50 an hour
- Full-time
- Research
- Analysis skills
- Math
- Disability insurance
- Health insurance
Quick Apply
Business Office Manager
Foundations for Living —Mansfield, OH
- From $64,000 a year
- Full-time
- 5 years
- Office
- Residential
- Health savings account
- Health insurance
Quick Apply

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Mgr,Strategic Accounts

CVS Health -
Ohio

Apply Now

Job Details

Full-time
$54,300 - $145,860 a year

Benefits

Health insurance
Dental insurance
Paid time off
Vision insurance

Qualifications

Cost management
Managing customer accounts
Customer communication
Project development phase management
Performance improvement leadership
Team member evaluation
Customer relationship building
Team leadership
Writing skills
Presentations for conferences or internal meetings
Account development
Performance feedback (performance evaluation method)
Financial performance report preparation
3 years
Analysis skills
Bachelor's degree
Decision making
Client services
Project management experience in healthcare
Customer relationship management
Client management
Organizational skills
Leading team collaboration initiatives
Cost reduction analysis
Managing projects
Profitability analysis
Financial performance measurement
Client growth strategy
Operational excellence initiatives
Productivity software

Full Job Description

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

Position Summary

As a Strategic Account Advisor, you will focus on delivering superior operational, project management, reporting, metric tracking and solutions to Health plan clients. This role is ideal for a professional who excels in client relationship management, financial oversight, and process improvement, while also contributing to a collaborative and high-performing team culture. You will accomplish this by:

Execution of client strategies that align with both client goals and organizational objectives.
Manage day-to-day client relationships, ensuring that services meet or exceed client expectations.
Identify opportunities within client accounts to enhance value and grow the relationship.
Manage the financial aspects of client accounts, focusing on maintaining profitability and staying within budgetary constraints.
Monitor and report on financial performance, identifying areas for cost savings and revenue optimization.
Implement and refine client management workflows to ensure efficient service delivery and responsiveness to client needs.
Identify inefficiencies in current processes and recommend improvements that align with best practices.
Ensure that all processes are scalable and can adapt to changing client requirements.
Monitor the performance of client accounts, striving to meet or exceed targets and client expectations.
Provide regular feedback to the client management team and support junior team members in achieving their performance goals.
Collaborate with the team to address any performance issues and drive continuous improvement.

Your success will be driven by exceeding client satisfaction score targets. To be successful in this role you will utilize your strong knowledge of networking within an organization. Your skills managing oversight of processes, proven ability to navigate effectively and hold others accountable to delivering on client commitments as well as managing client expectations or changes to committed deliverables will contribute to your success.

You will operate in a dynamic environment with tight deadlines so the ability to operate autonomously and make key decisions is imperative. The contributions you will make will position CVS Health as a leader in client satisfaction and service in the PBM marketplace.

Required Qualifications

5 years of work experience which includes at least 3 years of experience in Healthcare or in an Account Management or Client Services role.
3 or more years of experience in a client facing role within the healthcare industry.
Travel up to 25% of the time. Travel may require but is not limited to flights, overnight stays, local travel, travel on short notice and other travel deemed necessary by the Company.

Preferred Qualifications

PBM experience strongly preferred
Proficient in Microsoft Office applications
Ability to communicate effectively both in writing and verbally
Ability to exercise good judgment
Project planning and life cycle development
Ability to proactively identify solutions to enhance client delivery, operational efficiency, and lead implementation of items is preferred
Team player and leadership skills across departments with experience in leading technical and nontechnical projects
Strong organizational, time management, reporting, analytical and communication skills
Ability to work in a fast-paced environment with high demand, little to no guidance on complex issues and accounts
Demonstrated ability to present effectively to clients, C-Suite Executives and Senior Leadership

Education

Bachelor's degree or equivalent work experience required

Anticipated Weekly Hours

Time Type

Full time

Pay Range

The typical pay range for this role is:

$54,300.00 - $145,860.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.

This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.

Additional details about available benefits are provided during the application process and on Benefits Moments.

We anticipate the application window for this opening will close on: 08/31/2026

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

Apply Now

Refine Your Search

senior client services manager jobs in ohio

Mgr,Strategic Accounts

Area General Manager

Senior Maintenance Manager

Sr. Client Manager

Sr. Client Manager - Employee Benefits

Director, Workforce Management, Customer Experience & Quality

Senior Manager, Vendor Fulfillment

Director, Global Administration

Mgr HR Business Partner Sr

Healthcare Workforce Advisory Senior Manager

General Manager

Senior Manager Business Consultant (IC)

Senior Manager, DEA Compliance

General Manager

Senior Project Manager

Manager, Tax & Accounting

Staff Accountant / Senior Staff Accountant

Operations Manager

Third Party Sr. Claims Representative

Business Office Manager

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