Top 2 Wedding consultant Jobs in Ohio

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Botamer Florist and More —Elyria, OH
- Full-time
- Hospitality
- Merchandising
- Mid-level
- Employee discount
- Flexible schedule
Quick Apply
1d
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Luxe Redux Bridal —Cincinnati, OH
- From $14 an hour
- Part-time
- CRM software
- Spanish
- Inventory management
- Travel reimbursement
- Paid training

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Administrative Assistant and Wedding Consultant

Botamer Florist and More
Elyria, OH

Quick Apply

Job Details

Full-time
1 day ago

Benefits

Employee discount
Flexible schedule

Qualifications

Correspondence management
Sales order data entry
Project coordination
Administrative experience
High school diploma or GED
Attention to detail
Organizational skills
Purchasing
Events management
Appointment scheduling
Floral design
Assistance experience within retail industry
Negotiation

Full Job Description

Job Overview

We are seeking a dynamic and detail-oriented Administrative Assistant and Wedding Consultant to join our vibrant team. This candidate must have experience in the floral industry. This dual-role position combines essential administrative support with expert wedding consultation, ensuring seamless event planning and exceptional client service. The ideal candidate will thrive in a fast-paced environment, demonstrating strong organizational skills, and a passion for creating memorable events. This paid position offers an exciting opportunity to contribute to beautiful celebrations while supporting daily operations with professionalism and enthusiasm. Compensation will be determined based on experience, qualifications, and relevant skills.

Administrative Assistant & Wedding Consultant Duties and Responsibilities

Administrative Duties

Answer incoming phone calls and assist customers with questions, orders, and general information.
Respond to customer emails and wedding inquiries in a timely and professional manner.
Enter and maintain customer information and orders in the shop's POS/order management system.
Prepare invoices, proposals, contracts, and other customer paperwork.
Process deposits, payments, balances, and account information as directed.
Follow up on unpaid invoices, deposits, proposals, and pending orders.
Maintain accurate customer records and wedding/event files.
Schedule deliveries, pickups, consultations, appointments, and other events.
Communicate important order details, delivery information, and special instructions to the floral design team.
Review upcoming orders to ensure all necessary information is complete and accurate.
Help monitor deadlines for orders, weddings, rentals, deposits, final payments, and changes/cancellations.
Assist with purchasing and ordering supplies when requested.
Maintain organized office files, paperwork, contracts, and digital records.
Assist with daily bookkeeping-related tasks as assigned.
Prepare reports, spreadsheets, and other administrative documents as needed.
Maintain confidentiality of customer and business information.
Assist with general office organization and keeping the administrative area clean and orderly.

Wedding Consultant Duties

Respond to new wedding inquiries and explain the shop's wedding services and process.
Schedule and conduct wedding consultations with prospective clients.
Discuss the couple's vision, color palette, flower preferences, style, venue, budget, and overall floral needs.
Review inspiration photos and Pinterest/social media ideas with clients.
Help clients determine which floral pieces are most important based on their budget.
Recommend appropriate flowers, greenery, styles, sizes, and design options.
Prepare customized wedding proposals based on the client's vision and budget.
Create and update wedding quotes and proposals as needed.
Explain wedding collections, pricing, delivery, setup, rental, and service options.
Clearly communicate the shop's policies regarding deposits, payments, changes, cancellations, deadlines, delivery, and pickups.
Follow up with prospective wedding clients after consultations and proposals.
Secure wedding bookings and collect required deposits and signed contracts.
Maintain complete and accurate wedding files from initial consultation through event completion.
Keep track of important wedding deadlines, including final counts, changes, payments, and flower ordering deadlines.
Communicate approved wedding details to the floral designers and delivery/setup team.
Review final wedding orders to ensure all contracted items are accounted for.
Coordinate with venues, planners, photographers, bridal parties, funeral homes, churches, and other event contacts when necessary.
Assist with rental items such as arches, urns, containers, candles, garlands, and other décor.
Coordinate rental deposits, returns, and condition checks.
Confirm final wedding details with clients before the event.
Assist with wedding-day logistics and troubleshooting when needed.
Maintain professional and positive relationships with wedding clients throughout the planning process.
Follow up with clients after the wedding when appropriate.

Order & Event Coordination

Review daily and upcoming orders for accuracy and completeness.
Check that special requests, card messages, delivery instructions, and customer notes are clearly documented.
Verify that flowers and supplies needed for upcoming orders have been ordered or are available.
Communicate substitutions or product concerns to customers when necessary.
Make sure flowers that have been sold for upcoming orders are pulled/reserved and not used for other orders.
Assist designers by providing organized order information and reference photos.
Help coordinate large events, weddings, funerals, and other special orders.
Assist with delivery schedules and communicate changes to drivers and designers.

Customer Service

Greet customers warmly and provide professional, knowledgeable service.
Help customers select appropriate flowers and products for their occasion and budget.
Handle customer concerns professionally and bring serious complaints to management when appropriate.
Follow established policies regarding refunds, replacements, delivery issues, and order changes.
Maintain a positive representation of the business in all customer interactions.
Make customers feel welcomed, valued, and confident in their purchase.

General Shop Support

Assist with maintaining a clean, organized, and presentable shop.
Help merchandise and restock displays as needed.
Assist with seasonal displays, holiday promotions, and special sales.
Help prepare promotional materials, signage, and customer communications.
Assist with social media or marketing tasks when requested.
Help with special events, open houses, bridal shows, and promotional activities.
Assist other employees when needed to keep daily operations running smoothly.
Perform other duties reasonably related to the position as assigned by management.

Important Expectations

Maintain a professional, friendly, and helpful attitude with customers and coworkers.
Be organized and detail-oriented, especially when handling weddings and large events.
Meet deadlines and follow through on commitments.
Communicate clearly with management, designers, drivers, customers, and vendors.
Double-check orders, contracts, dates, names, addresses, quantities, and payment information for accuracy.
Protect confidential customer and business information.
Take ownership of mistakes and communicate problems promptly so they can be corrected.
Understand that weddings and events require careful attention to detail and proactive communication.
Represent the quality, professionalism, and reputation of the flower shop in every customer interaction.

Join us if you’re passionate about creating unforgettable wedding experiences while supporting efficient office operations! This role offers a rewarding environment where your talents in hospitality, project management, negotiation, and customer service will shine—helping couples celebrate their special day while advancing your career in the vibrant events industry!

Benefits:

Employee discount
Flexible schedule

Application Question(s):

How many years of experience do you have in the floral industry?

Experience:

Administration Assistant: 2 years (Required)
Events management: 2 years (Preferred)

Shift availability:

Day Shift (Required)

Work Location: In person

Quick Apply

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wedding consultant jobs in ohio

Administrative Assistant and Wedding Consultant

Bridal Consultant / Bridal Stylist

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