Top 784 Remote solutions Jobs in Okemos, Mi

Call Center Representative
Celink —Lansing, MI
- $18.00 - $19.50 an hour
- Remote
- High school diploma or GED
- Ability to sit for extended periods
- Typing
- Health savings account
- Paid holidays
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2d
Customer Service Representative - Remote
NeoPollard Interactive —Lansing, MI
- Remote
- Windows
- High school diploma or GED
- Travel
- Profit sharing
- Paid parental leave
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Member Resolution Associate/Retention - 100% Remote
Frontdoor —Lansing, MI
- $16.63 an hour
- Full-time
- Remote
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee stock purchase plan
- Disability insurance
Instructional Designer I - REMOTE
Ryder System —Lansing, MI
- $65,000 - $75,000 a year
- Remote
- Microsoft Excel
- Microsoft Outlook
- Organizational skills
- Disability insurance
- Health insurance
ITPA11 - Data Warehouse Developer
State of Michigan —Lansing, MI
- $24.32 - $44.63 an hour
- Online Application
- Hybrid work
- Computer Science
- High school
- Office
- Paid parental leave
- Health savings account
6d
Administrative Business Analyst
Michigan State University —East Lansing, MI
- Full-time
- Remote
- Word processing
- Mid-level
- Administrative experience
11d
Claims Analyst - REMOTE
Ryder System —Lansing, MI
- $90,000 - $100,000 a year
- Full-time
- Remote
- Bachelor's degree
- Experience equivalent to degree accepted
- Senior level
- Disability insurance
- Health insurance
Retirement Analyst (Hybrid)
Municipal Employees' Retirement System —Lansing, MI
- Hybrid work
- Writing skills
- Mid-level
- Office
Data Analyst Coordinator I
Michigan State University —East Lansing, MI
- Full-time
- Mid-level
- SQL
- Analysis skills
11d
Employee Experience (EX) Advisor - Healthcare
Press Ganey —Lansing, MI
- $81,000 - $115,000 a year
- Full-time
- Remote
- Microsoft Excel
- Bachelor's degree
- Travel
Quick Apply
Dealer Operations Specialist
MSX International —Lansing, MI
- Full-time
- Remote
- Microsoft Excel
- Microsoft Outlook
- Inventory management
Quick Apply
Nurse Practitioner
Comprehensive Rehab Consultants —Lansing, MI
- $75,000 - $95,000 a year
- 8 hour shift
- Skilled nursing facility
- Physical & Rehabilitation Medicine
- Mid-level
- Continuing education credits
- Disability insurance
Quick Apply
Project Development Advisor — Roofing Focus
Custom Built Design & Remodeling, Inc —Okemos, MI
- $75,000 - $150,000 a year
- Weekends as needed
- Background check
- Clean driving record
- Construction site
- Paid training
- Mileage reimbursement
Quick Apply
Field Engineer
CCI Systems, Inc. —Lansing, MI
- Full-time
- Clean driving record
- Customer service
- 5 years
Quick Apply
Financial Services Professional - Hybrid Remote (MI)
Bankers Life —Lansing, MI
- $50,000 - $80,000 a year
- Full-time
- Hybrid work
- Office
- Communication skills
- Entry level
Quick Apply
Middle Office Services Specialist (MLO) - PNC Private Bank
PNC Financial Services Group —Lansing, MI
- $41,250 - $82,500 a year
- Full-time
- Mid-level
- Bachelor's degree
- 1 year
- Wellness program
- Health savings account
11d
Distribution Engineer
Leidos —Lansing, MI
- $59,150 - $106,925 a year
- Full-time
- Hybrid work
- Mid-level
- Office
- Analysis skills
- Flexible schedule
Professional Learning Specialist (Imagine IM)
Imagine Learning —Michigan
- $70,000 - $78,000 a year
- Online Application
- School experience
- Clean driving record
- Microsoft Excel
- Paid holidays
- Disability insurance
6d
Card Fraud Manager
MSU Federal Credit Union —East Lansing, MI
- From $90,000 a year
- Monday to Friday
- Hybrid work
- Computer literacy
- Mid-level
- Office
- Paid parental leave
- Paid holidays
Quick Apply
Account Executive (Midwest/Northeast )
McKesson —Michigan
- $126,900 - $211,500 a year
- Remote
- Up to 50% travel
- Mid-level
- Microsoft Office
- Wellness program
- Employee stock purchase plan

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Call Center Representative

Celink -
Lansing, MI

Quick Apply

Job Details

$18.00 - $19.50 an hour
2 days ago

Benefits

Health savings account
Paid holidays
Disability insurance
Health insurance
Dental insurance
Flexible spending account
Paid time off
Parental leave
Vision insurance
401(k) matching
Life insurance

Qualifications

High school diploma or GED

Full Job Description

Why work at Celink

Discover a different kind of workplace at Celink. You’ll join a passionate team of servicing professionals dedicated to our clients, their borrowers, and the reverse mortgage industry.

At Celink, you’ll have the opportunity to make a meaningful impact within a fast-moving organization while working alongside experienced, mission‑driven professionals. We value strategic thinking, collaboration, and integrity and constantly strive to be best in class.

Joining Celink means being part of a collaborative workplace that values innovation, thoughtful problem‑solving, and continuous growth. Employees are encouraged to rethink traditional approaches, share bold ideas, and continuously learn and thrive.

What Sets Celink Apart

Flexible, remote work environment that supports work‑life balance

Supportive, collaborative team culture built on respect and partnership
Opportunities to learn, build skills, and contribute to meaningful outcomes
Emphasis on quality, consistency, and reliable support in everyday work

Total Rewards & Benefits

Celink offers a comprehensive and competitive total rewards package designed to support employees’ financial, physical, and emotional well‑being, including:

Comprehensive medical, dental, and vision coverage with multiple plan options
Health Savings Account (HSA) and Flexible Spending Accounts (FSA), including dependent care
401(k) with employer match and immediate vesting
Employer‑paid life insurance, disability coverage, and parental leave
Generous paid time off, paid holidays, and flexible work arrangements

Duties and responsibilities:

Respond efficiently and accurately to borrowers or their representative, explaining possible

solutions, and ensuring that caller feels supported and valued

Handle anywhere from 25-100 calls per day based on call volume and call campaign assignment
May be assigned to manual outbound calls, inbound calls or blended inbound/outbound calls for

active and defaulted accounts.

Understand and strive to meet or exceed call center metrics while providing excellent and

consistent customer service

De-escalate situations involving dissatisfied borrowers or their representatives, offering patient

assistance and support, escalate issues promptly and with the appropriate sense of urgency
when necessary

Work collaboratively with team members and call center management to contribute to

department goals and maintain service level objectives.

Maintain strict confidentiality of customer information and interactions.
Become knowledgeable in all areas of the call center with high focus to resolve defaults and

prevent foreclosure.

Adhere to all established company policies and procedures

Qualifications

Education

High school education or equivalent required.

Experience/Training

Minimum one years’ experience in a call center or similar quality driven customer service

environment

Soft collection experience preferred
Familiarity with FDCPA, TCPA, CFPB, and Consumer Privacy Laws

Professional Certification/License
N/A

Skills and Abilities

Learn and become familiar with operating systems including Genesys call center software and

Celink’s proprietary servicing platform.

Exceptional customer service, active listening, and verbal and written communication skills, and

professional phone voice

Understanding of company products, services, and policies
Proficiency with computers, especially with CRM software, and strong typing skills
Ability to ask prying questions and diffuse tense situations
Strong time management and decision-making skills
Adaptability and accountability
Ability to learn and adapt to a changing environment quickly
Able to work independently and as part of a team
Ability and willingness to take ownership of issues and apply the appropriate sense of urgency
Ability to effectively communicate feedback and present observations, trends and

recommendations to peers and management staff

Friendly and respectful

Compensation: The salary range for this position is $18.00–$19.50 per hour. Actual compensation will be determined based on factors such as job-related knowledge, skills, experience, and geographic location. Additionally, certain eligible positions may qualify for annual performance-based incentive compensation and/or bonus opportunities.

Working Conditions
Work is performed in a professional office or home office environment with no unusual hazards. This
role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets.
and fax machines.

Physical Requirements
While performing the duties of this job, the employee is regularly required to listen to recorded phone
calls. The employee is required to sit for extended periods of time.

Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities,
duties or responsibilities that are required of the employee for this job. Duties, responsibilities and
activities may change at any time with or without notice

EEO Statement

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

Quick Apply

Refine Your Search

remote solutions jobs in okemos, mi

Call Center Representative

Customer Service Representative - Remote

Member Resolution Associate/Retention - 100% Remote

Instructional Designer I - REMOTE

ITPA11 - Data Warehouse Developer

Administrative Business Analyst

Claims Analyst - REMOTE

Retirement Analyst (Hybrid)

Data Analyst Coordinator I

Employee Experience (EX) Advisor - Healthcare

Dealer Operations Specialist

Nurse Practitioner

Project Development Advisor — Roofing Focus

Field Engineer

Financial Services Professional - Hybrid Remote (MI)

Middle Office Services Specialist (MLO) - PNC Private Bank

Distribution Engineer

Professional Learning Specialist (Imagine IM)

Card Fraud Manager

Account Executive (Midwest/Northeast )

I want to receive the latest job alert for remote solutions in okemos, mi

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