Top 13 Hotel front office manager Jobs in Oklahoma

Front Office Manager
Lively Hotel at OAK —Oklahoma City, OK
- $50,000 - $55,000 a year
- Full-time
- Mid-level
- Hotel
- High school diploma or GED
- Paid holidays
- 401(k)
Quick Apply
11h
Assistant Front Desk Manager - NCED Hotel & Conference Center
Aramark —Norman, OK
- Microsoft Outlook
- Merchandising
- Mid-level
Front Office Manager
Oklahoma City Residence Inn - Atrium Hospitality —Oklahoma City, OK
- $45,000 - $50,000 a year
- Full-time
- Mid-level
- Residential
- Hotel
- Health insurance
- Dental insurance
Quick Apply
8d
Night Auditor - Colcord Hotel
Coury Hospitality —Oklahoma City, OK
- Full-time
- Writing skills
- English
- Office
Quick Apply
Front Desk Supervisor
Winstar Casino Hotel —Thackerville, OK
- $19 - $21 an hour
- Full-time
- Mid-level
- Hotel
- Budgeting
- Opportunities for advancement
Quick Apply
Front Desk Agent- NOUN Hotel
Coury Hospitality —Norman, OK
- Full-time
- Writing skills
- English
- Hotel
Quick Apply
Executive Meeting Manager - NCED Hotel & Manager
Aramark —Norman, OK
- Research
- Mid-level
- 3 years
Night Auditor/Houseman
POST OAK LODGE OF OKLAHOMA LLC —Tulsa, OK
- Hotel
- Entry level
Quick Apply
12d
Night Auditor
Dreamscape Hospitality —Tulsa, OK
- $14.25 - $15.25 an hour
- Part-time
- Ability to walk for extended periods
- Hotel
- High school diploma or GED
Quick Apply
Front Desk Agent
Candlewood Suites Tulsa Hills-Jenks —Jenks, OK
- $12.50 - $14.00 an hour
- Weekends as needed
- In person
- Hotel
- High school diploma or GED
- Ability to lift 50 pounds
- Health insurance
- Dental insurance
Quick Apply
Night Auditor
Hersha Hospitality Management, LP —Oklahoma City, OK
- $12.50 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- Computer skills
- Wellness program
- Commuter assistance
6d

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Assistant Front Desk Manager - NCED Hotel & Conference Center
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Oversee all front desk operations. Recruit and train all front desk personnel. Associate degree in Hospitality, Business, Retail Management, or related field…

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Assistant Hotel Front Office Manager- Hilton at Easton
Hilton Columbus at Easton —Columbus, OH
Review V.I.P. reservations, amenity orders, and resumes for incoming and in-house guests. Maintain guest standards for service by: anticipating guests’ needs,…
$50,000 - $60,000 a year
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HIRING EXPERIENCED NIGHT AUDITOR
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Responsibilities include* registering guests, assigning rooms, accommodating special requests, and ensuring the guests have a pleasant stay and smooth checkout.
From $12 an hour
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Front Office Manager

Lively Hotel at OAK -
Oklahoma City, OK

Quick Apply

Job Details

Full-time
$50,000 - $55,000 a year
11 hours ago

Benefits

Paid holidays
401(k)
Paid time off
Employee discount

Qualifications

High school diploma or GED

Full Job Description

What's in it for you…

Insurance enrollment available from DAY 1!
Paid time off available from DAY 1!
Holiday pay available from DAY 1!
401(k) enrollment after 30 days!
Hotel and travel discounts at worldwide destinations!
Professional development and promotion opportunities!

About this job…

The Front Office Manager leads the hotel’s front desk and guest services team. Front Office Managers must be strong problem-solvers with an unwavering focus on guest satisfaction throughout the hospitality experience. As the team leader, Front Office Managers must ensure adequate staffing, promote hotel brand standards, train and coach team members, and model expected behavior. The primary responsibilities of a Front Office Manager include attracting and retaining top talent on the guest services team, resolving guest challenges, modeling and executing hotel brand service standards, exceeding guest expectations, and maintaining excellent communication with guests, team members, supervisors, and other hotel department teams. This is a "working Front Office Manager" role, which means 50-75% of your weekly hours will be spent as the primary Front Desk Team Member on duty.

What you’ll be doing…

Welcome arriving guests and complete the hotel’s arrival/check-in experience, ensuring special requests are fulfilled and accurate information is received.
Engage in purposeful communication and build rapport with guests, creating an open dialogue to uncover guest expectations and unrealized needs.
Effectively engage with guests through phone or electronic communication consistent with hotel brand standards to ensure guest satisfaction.
Promote hotel brand loyalty programs, encourage guest participation, and offer special rate packages and upgrades when appropriate.
Effectively communicate with front office team and other hotel departments to ensure timely and accurate delivery of guest expectations, fulfillment of needs, and challenge resolution.
Listen to guests and team members and empathize with their challenges. When necessary, solicit guest feedback and act on recurring concerns.
Always maintain professionalism consistent with hotel brand and company expectations.
Know and communicate hotel emergency procedures; inform and assist guests in emergencies.
Use hotel communication log and verbal or electronic means to notify fellow associates and/or supervisors of pertinent information.
If applicable, maintain balance and security of house bank and accurately log all transactions.

Success factors…

Experience & Education:

2+ years of customer service experience, preferably in Hospitality or related industry
High School diploma or equivalency education certificate required

Communication:

Excellent verbal and written communication skills
Must be able to speak, read, and write in primary language used in the workplace
Physical:
8+ hours per day at standing desk/computer; stand and walk frequently throughout the workday
Lift, lower, and maneuver up to 30 pounds occasionally

About First Hospitality…

Founded in 1985 and based in Chicago, First Hospitality is a forward-thinking hotel development, investment, and management company. First Hospitality’s strategic vision is to create value for all through excellence and an openness to doing things differently.

First Hospitality seeks to attract and retain a high-performing and diverse workforce in which employee’s differences are respected and valued to better meet the varying needs of the customers we serve. FH fosters an inclusive work environment that promotes collaboration, flexibility, and fairness.

Equal Opportunity Employer.

Quick Apply

Refine Your Search

hotel front office manager jobs in oklahoma

Front Office Manager

Assistant Front Desk Manager - NCED Hotel & Conference Center

Front Office Manager

Night Auditor - Colcord Hotel

Front Desk Supervisor

Front Desk Agent- NOUN Hotel

Executive Meeting Manager - NCED Hotel & Manager

Night Auditor/Houseman

Night Auditor

Front Desk Agent

Night Auditor

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About First Hospitality…

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