Insurance Training and Development Specialist
Fuse3 Solutions —Oklahoma City, OK
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- Mid-level
- High school diploma or GED
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- Paid holidays
- Health insurance
Quick Apply
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INSURICA, Inc. —Oklahoma City, OK
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CACI —Oklahoma City, OK
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OU Health —Oklahoma City, OK
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Insurance Training and Development Specialist

Fuse3 Solutions
Oklahoma City, OK

Quick Apply

Job Details

$48,000 a year

Benefits

Paid holidays
Health insurance
Dental insurance
Paid time off
Vision insurance
401(k) matching
Professional development assistance
Opportunities for advancement

Qualifications

Experience at insurance agencies
Commercial insurance knowledge
High school diploma or GED
Video conferences (communication methods)

Full Job Description

Insurance Training & Development Specialist

Position Summary

We are seeking an experienced insurance professional with a passion for training, coaching, and employee development to join our team as an Insurance Training & Development Specialist.

This role is responsible for designing, delivering, and maintaining training programs that support operational consistency, employee growth, and best practices across the organization. The ideal candidate combines strong insurance industry knowledge with excellent communication skills and a genuine desire to help others succeed.

This position will work closely with leadership and operational teams to develop training materials, facilitate learning programs, improve workflows, and support ongoing professional development initiatives.

Key Responsibilities

Training & Development

Design and deliver training programs for employees across multiple departments and functional areas.
Facilitate onboarding and ongoing training for new and existing team members.
Conduct both in-person and virtual training sessions.
Develop engaging training materials, manuals, job aids, presentations, and instructional content.
Create and maintain video-based learning resources and training libraries.
Evaluate training effectiveness and identify opportunities for improvement.

Process Improvement & Operational Excellence

Train employees on company workflows, procedures, automation tools, and best practices.
Partner with department leaders to identify process improvement opportunities.
Assist in developing and implementing workflow enhancements and operational efficiencies.
Ensure training materials accurately reflect current procedures and standards.

Collaboration & Communication

Work closely with leadership and subject matter experts to identify training needs.
Facilitate group meetings, workshops, and educational sessions.
Support cross-functional initiatives that promote consistency and knowledge sharing across the organization.
Serve as a resource for employees seeking guidance on procedures and workflows.

Documentation & Compliance

Maintain and update training manuals, standard operating procedures, and learning materials.
Ensure training content remains current with operational, regulatory, and compliance requirements.
Participate in quality assurance and risk management initiatives as needed.
Assist with the communication and implementation of procedural updates.

Professional Development

Stay current on industry trends, regulatory changes, and training best practices.
Participate in continuing education and professional development opportunities.
Maintain applicable licenses and industry certifications.

Qualifications

Education & Experience

High school diploma required; bachelor's degree preferred.
Previous insurance agency or insurance operations experience required.
Commercial insurance experience strongly preferred.
Previous training, coaching, mentoring, or employee development experience preferred.

Knowledge, Skills & Abilities

Strong understanding of insurance operations, workflows, and industry best practices.
Excellent presentation, facilitation, and communication skills.
Ability to simplify complex concepts and explain them clearly to various audiences.
Strong coaching, mentoring, and relationship-building abilities.
Exceptional organizational and project management skills.
Ability to manage multiple priorities and meet deadlines.
Comfortable presenting to both small and large groups.
Collaborative mindset with a passion for helping others succeed.

Technical Skills

Proficiency in Microsoft Office Suite.
Experience creating presentations, training materials, and instructional content.
Experience with learning management systems, video training tools, or agency management systems is a plus.
Comfortable utilizing virtual meeting and training platforms.

Licenses & Certifications

Active insurance license required.
Professional insurance designations or certifications are a plus.

Compensation & Benefits

Competitive compensation package
Medical, dental, and vision insurance
401(k) with company match
Paid time off and holidays
Professional development assistance
Career growth opportunities
Collaborative and team-focused work environment

Why Join Us?

This is an exciting opportunity for an insurance professional who enjoys developing people, improving processes, and making a lasting impact on an organization. You'll play a key role in shaping employee success while helping drive consistency and excellence across the business.

#IND123 #ADM

Quick Apply

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Insurance Training & Development Specialist

Position Summary

Key Responsibilities

Training & Development

Process Improvement & Operational Excellence

Collaboration & Communication

Documentation & Compliance

Professional Development

Qualifications

Education & Experience

Knowledge, Skills & Abilities

Technical Skills

Licenses & Certifications

Compensation & Benefits

Why Join Us?