Top 8 Phone operator Jobs in Oklahoma

Ideal Services Agent I Front Office
Omni Hotels & Resorts —Oklahoma City, OK
- Weekends as needed
- English
- Ability to lift 50 pounds
- Ability to sit for extended periods
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Dispatch/Switchboard Operator - Oklahoma Baptist University
Christian Career —Shawnee, OK
- Weekends as needed
- High school diploma or GED
- University
- Ability to sit for extended periods
- 403(b) matching
- AD&D insurance
Quick Apply
2d
PBX Operator
BORDERTOWN / INDIGO SKY CASINOS —Wyandotte, OK
- From $15 an hour
- Weekends as needed
- English
- Office
- High school diploma or GED
Quick Apply
PBX Operator
McAlester Regional Health Center —McAlester, OK
- On call
- Computer literacy
- High school diploma or GED
- Medical terminology
PBX Operator- PT
Grady Memorial Hospital —Chickasha, OK
- Part-time
- Typing
- Entry level
Telecom Supervisor
Hillcrest Medical Center —Tulsa, OK
- Full-time
- Hospital
- Mid-level
- Organizational skills
- Health insurance
- Tuition reimbursement
Campus Operator - Student Employee (Summer)
University of Oklahoma —Norman, OK
- $9.00 - $9.50 an hour
- Seasonal
- Background check
- University
- Travel
- Paid training

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Customer Service Representative, Behavioral Health (Shift: Mon-Fri 11:45AM-8:15PM EST)
CVS Health —Oklahoma
Anticipates customer needs by answering unasked questions. Qualified applicants with arrest or conviction records will be considered for employment in…
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2d
Customer Retention Specialist
Allstate —Sand Springs, OK
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Inbound Answering Service Operator
CONTINENTAL MESSAGE SOLUTION 2 LLC —Columbus, OH
Answers inbound calls from a variety of industries. Serves callers by following client direction and reference FAQ pages to answer questions.
PBX Switchboard Operator-PBX Operations
Nationwide Children's Hospital —Columbus, OH
Answers all incoming calls, relays emergency messages by announcing various alerts and warnings over the paging system, contacts personnel as necessary and…

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phone operator jobs near oklahoma

Ideal Services Agent I Front Office

Omni Hotels & Resorts -
Oklahoma City, OK

Quick Apply

Job Details

Full-time

Qualifications

English
Quality data entry

Full Job Description

Omni Oklahoma City Hotel

Come and join our team at this 605-room convention center hotel in the heart of downtown Oklahoma City. Our luxury hotel is located next to the Paycom Center (OKC Thunder), the Oklahoma Convention Center and across the street from the 70-acre Scissortail Park. The property includes Mokara Spa, six food & beverage outlets, 76,000 square feet of meeting and event space, a retail outlet, fitness center, and rooftop pool.

Omni Oklahoma City Hotel’s associates enjoy a dynamic and exciting work environment, comprehensive training, along with the pride that comes from working for a company with a reputation for exceptional service. If you are a friendly, motivated person, with a passion to serve others, the Omni Oklahoma City Hotel may be your perfect match.

PBX Service Agent

Overview:
This team member will direct phone calls to appropriate personnel and assist all guests and associates in a courteous and professional manner. We are looking for motivated and energetic individuals who love contributing to a winning team. If you have operator / phone agent experience in a hotel environment and a passion for serving others, we would love to speak with you about this role.

Responsibilities:

Maintain regular attendance in compliance with Omni standards, as required by scheduling which will vary according to the needs of the resort.
Maintain high standards of personal appearance and grooming, which include wearing the proper attire/uniform and name tag when working.
Answer all incoming phone calls to the resort using the proper protocol, greetings and closings as determined by management.
Take requests from guests or transfer to the appropriate department and assuring requests for maintenance or repairs are logged and promptly dispatched to the corresponding department including following up with the guest regarding all concerns when applicable.
Demonstrate current knowledge of all key personnel and departmental functions of the resort.
Assist guests with telephone dialing instructions, or to dial for them using all types of calls including, room to room, local, long distance and/or international dialing using correct protocol.
Correctly and accurately log all wake-up calls. Perform wake-up calls promptly and on time using appropriate greeting as determined by management.
To be thoroughly acquainted with the AM and PM checklist.
Process guest check-outs according to Omni’s Moments of Service and Standard Operating Procedures.
Be familiar with all systems and equipment as related to the Front Desk
Accommodate room changes expediently.
Assist with billing inquiries and be knowledgeable of all details included within guest folios
Log all guest requests, service deficiencies, and work orders in Synergy and Opera.
Be thoroughly knowledgeable of all Front Office and PBX Moments of Service scenarios, emergency procedures and execute to standard.
Be familiar with all hotel amenities (Wireless Internet, Select Guest Program, GHA Discovery Program, Laundry Services, and Omni Kids Program).
Be familiar with all hotel facilities (F&B Outlets, Membership, Business Center, Gift Shops, Coffee Market, Fitness Center, Spa, and Golf Pro Shops).
Understand the importance of our Medallia scores.
Assist management with miscellaneous front office tasks including but not limited to, organizing, filing, and delivering requested items to guests.

Qualifications:

Ability to clearly and professionally communicate both verbally and in writing in English with guests, management and co-workers, both in person and by telephone.
Ability to accurately and efficiently input information into computer systems.
Ability to work cohesively with co-workers both within and outside of your department.
Ability to multitask, prioritize, organize and follow up.
Previous customer service experience and cashiering is preferred.
Must be able to work a flexible schedule and willingness to work nights, weekends, and holidays.
Must be able to stand/sit for duration of shift.
Must be able to bend, kneel, lift, twist as needed.
Must be able to lift 50 pounds unassisted.

Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link:
EEOC is the Law Poster.
Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages.
If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: [email protected].

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phone operator jobs in oklahoma

Ideal Services Agent I Front Office

Dispatch/Switchboard Operator - Oklahoma Baptist University

PBX Operator

PBX Operator

PBX Operator- PT

Telecom Supervisor

Campus Operator - Student Employee (Summer)

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