Top 4328 Program supervisor Jobs in Oklahoma

Service Desk Supervisor
Waterfield Tech —Tulsa, OK
- $70,000 - $85,000 a year
- Full-time
- Remote
- Mid-level
- Mentoring
- Ability to sit for extended periods
Unit Operations Supervisor (Recreation Supervisor) - City
The City of Oklahoma City —Oklahoma City, OK
- $35.81 - $54.80 an hour
- Overtime
- Background check
- Customer service
- Pass drug screening
- Health insurance
- Opportunities for advancement
13d
Management Training Program, Operations Supervisor
ABF Freight System, Inc. —Oklahoma City, OK
- Full-time
- Computer literacy
- Mid-level
- Bachelor's degree
Lead Education Program Coordinator
University of Oklahoma —Oklahoma City, OK
- Up to $68,875 a year
- Weekends as needed
- Background check
- Mid-level
- Office
Assistant Director of Parks and Recreation
City of Norman, OK —Norman, OK
- $106,214 - $152,854 a year
- Full-time
- Construction site
- 5 years
- Pass drug screening
Online Order Filling Team Supervisor
Walmart —Del City, OK
- $19 - $32 an hour
- Full-time
- High school
- Mid-level
- Paid jury duty
- Disability insurance
Supervisor
University of Oklahoma —Norman, OK
- $49,000 - $50,000 a year
- Monday to Friday
- Background check
- Mid-level
- 3 years
13d
Supervisor of Operations
HireRight —Tulsa, OK
- Full-time
- Remote
- Background check
- Mid-level
- High school diploma or GED
- AD&D insurance
- Paid holidays
Work Program Supervisor
The State of Oklahoma —Pottawatomie County, OK
- $45,000 a year
- Full-time
- Background check
- Mid-level
- 1 year
- Continuing education credits
- Paid holidays
14d
Facilities Manager
Hayden Industrial, LLC. —Claremore, OK
- Weekends as needed
- Background check
- Ability to lift 50 pounds
- Bachelor's degree
- Health savings account
- Health insurance
Quick Apply
Licensed Behavioral Health Therapist (LADC, LADC/MH, LPC, LMFT, LCSW)
Catalyst Behavioral Services —Oklahoma City, OK
- $55,000 - $65,000 an hour
- Full-time
- LMFT
- Licensed Clinical Social Worker
- LPC
- Health insurance
- Dental insurance
Quick Apply
Maintenance Planner
Hayden Industrial, LLC. —Claremore, OK
- Weekends as needed
- Background check
- Schematics
- Maintenance
- Health savings account
- Health insurance
Quick Apply
Refrigeration Utilities Technician - 3rd shift
NSP —Owasso, OK
- $23 - $30 an hour
- Full-time
- Ability to walk for extended periods
- Computer literacy
- Mid-level
Licensed Substance Abuse/Mental Health Counselor
Human Skills & Resources —Tulsa, OK
- $50,000 - $55,000 a year
- Full-time
- LMFT
- Addiction Medicine
- Licensed Clinical Social Worker
- Continuing education credits
- AD&D insurance
Quick Apply
I&E Supervisor
Continental Carbon —Ponca City, OK
- Full-time
- Background check
- 5 years
- Mid-level
- Relocation assistance
- Health insurance
Quick Apply
Maintenance Superintendent
Continental —Ponca City, OK
- $85,000 - $93,000 a year
- Full-time
- Background check
- Computer literacy
- Bachelor of Science
- Health savings account
- Relocation assistance
Quick Apply
Clinical Therapist
South Coast Behavioral Health —Oklahoma City, OK
- $70,000 - $75,000 a year
- Full-time
- LMFT
- Addiction Medicine
- Licensed Clinical Social Worker
- Health savings account
- Health insurance
Quick Apply
Staff Nurse - Evenings, Nights and Double Weekends
Respectful Partners Inc. —Enid, OK
- $28.41 - $33.87 an hour
- Overtime
- CPR Certification
- Microsoft Outlook
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
1d
Plumbing Supervisor
Drabek & Hill, Inc. —Oklahoma City, OK
- $35 - $45 an hour
- Overtime
- Customer service
- Mid-level
- Residential
- Paid training
- Paid holidays
Quick Apply
Security Supervisor
Lenape Entertainment LLC —Hinton, OK
- From $16 an hour
- Full-time
- Mid-level
- High school diploma or GED
- Bachelor's degree
- Health insurance
- Dental insurance
Quick Apply

I want to receive the latest job alert for program supervisor in oklahoma

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

program supervisor jobs near oklahoma

Licensed Clinical Social Worker jobs in Oklahoma City, OK

Operations Supervisor jobs in Tulsa, OK

Registered Nurse jobs in Enid, OK

Education Coordinator jobs in Oklahoma City, OK

Plumbing Supervisor jobs in Oklahoma City, OK

Rn Perioperative Training Program jobs in Florida

Program Supervisor jobs in Saint Paul, MN

Radiology Supervisor jobs in New York, NY

Program Supervisor jobs in New Orleans, LA

Program Supervisor jobs in Celina, TX

Program Supervisor jobs in Mesa, AZ

Nurse Residency Program jobs in Silverdale, WA

Facilities Manager jobs in Crossville, TN

Facilities Manager jobs in Columbia, SC

Freelance Social Media Manager jobs in Remote

Facilities Manager jobs in Spokane, WA

Facilities Manager jobs in Philadelphia, PA

Facilities Manager jobs in Mississippi

Director Of Facilities jobs in Pittsburgh, PA

Manager jobs in Bellingham, WA

Service Desk Supervisor

Waterfield Tech -
Tulsa, OK

Apply Now

Job Details

Full-time
$70,000 - $85,000 a year

Qualifications

Customer communication

Full Job Description

Service Desk Supervisor

Company Overview

Waterfield Tech enables companies to select, design, and deploy tailored customer engagement solutions from the world’s leading providers enhanced by cutting edge Applied AI. The results are happier customers, enhanced insights, and lower costs.

Once live, we empower companies to support, optimize, and modernize those solutions and AI applications, leading to lower risk and increased efficiency. Our client-centric process and track record of success have earned the trust of clients around the world when it comes to customer interaction.

We value our people—their diversity, their dedication, and their commitment to customer satisfaction. We encourage each other. We understand the value of hard work and the importance of a healthy balance. We’re all on the same page… even though we may get there from different perspectives. All in all, it’s a pretty cool place to be and we’re growing our global team of engineers, sales professionals, and creative souls.

Position Summary

The Service Desk Supervisor will play a crucial role in ensuring the smooth and efficient operation of our service department, overseeing the delivery of exceptional customer service, supervising a team of service technicians, and optimizing processes to enhance customer satisfaction and business growth. The ideal candidate should possess strong leadership skills, excellent communication abilities, and a deep understanding of service operations.

Key Responsibilities

Team Leadership:

Supervise and mentor a team of service desk technicians and support staff.
Foster a positive and collaborative work environment, encouraging teamwork, growth, and professional development within the team.
Provide constructive feedback and implement training programs to enhance team skills and expertise.
Ensure adequate staffing levels and manage scheduling to meet service demands effectively.

2. Customer Service Excellence:

Oversee the delivery of high-quality customer service by the service team, ensuring that customer expectations are consistently met or exceeded.
Address and resolve customer concerns and complaints promptly, demonstrating a commitment to customer satisfaction.
Establish and maintain strong relationships with customers, addressing their needs and providing solutions to enhance their overall experience.

3. Service Operations Management:

Help to streamline workflows and improve efficiency while maintaining quality standards.
Monitor and analyze service performance metrics, such as response times, resolution rates, and customer feedback, to identify areas for improvement.
Collaborate with leaders to ensure smooth coordination of service activities, such as inventory management, parts ordering, and scheduling.

4. Technical Expertise:

Maintain a solid understanding of the products and services offered, staying updated on industry trends and technological advancements.
Provide technical guidance and support to service technicians, assisting in complex troubleshooting and problem-solving.

5. Budget and Resource Management:

Identify resource requirements, including tools, equipment, and personnel, to support service activities and business growth.

6. Compliance and Safety:

Ensure compliance with all relevant industry regulations, safety standards, and company policies.
Ensure the team is following safety protocols and provide training to ensure a safe working environment for service technicians and customers.

7. Reporting and Documentation:

Maintain accurate and up-to-date records of service activities, including maintenance logs, service reports, and customer interactions.
Generate regular reports on service performance, presenting insights and recommendations to senior management.

8. Continuous Improvement:

Proactively identify opportunities for process improvements, customer service enhancements, and cost-saving measures.
Drive initiatives to implement best practices and innovative solutions to elevate the overall service department performance.

Qualifications

Proven experience in service or a related role.
Strong leadership and team management skills, with the ability to inspire and motivate a diverse team.
Excellent communication, interpersonal, and conflict resolution abilities.
Customer-focused mindset with a commitment to delivering exceptional service.
Analytical and problem-solving skills to address operational challenges and implement effective solutions.
Proficiency in using service management software and tools.
Technical knowledge in the relevant industry or product line is preferred.
Strong organizational skills and attention to detail.
Ability to adapt to changing priorities and work in a fast-paced environment.
Familiarity with resource allocation.
Knowledge of safety regulations and compliance standards.
Strong business acumen and strategic thinking.

Physical Requirements

Sitting: Ability to be able to sit for long periods of time.
Lifting: Ability to lift equipment and or tools up to 20 pounds.

Waterfield Tech is proud to be an equal opportunity employer.

Waterfield Tech believes that all persons are entitled to equal employment opportunity and does not discriminate against its Employees or applicants because of race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, citizenship status, disability, protected medical condition, military status, genetic information, or any other basis prohibited by applicable federal, state, or local law. This policy extends to all aspects of our employment practices including, but not limited to, recruiting, hiring, training, discipline, promotion, transfers, compensation, benefits, leaves of absence, termination, and all other terms and conditions of employment.

Apply Now

Refine Your Search

program supervisor jobs in oklahoma

Service Desk Supervisor

Unit Operations Supervisor (Recreation Supervisor) - City

Management Training Program, Operations Supervisor

Lead Education Program Coordinator

Assistant Director of Parks and Recreation

Online Order Filling Team Supervisor

Supervisor

Supervisor of Operations

Work Program Supervisor

Facilities Manager

Licensed Behavioral Health Therapist (LADC, LADC/MH, LPC, LMFT, LCSW)

Maintenance Planner

Refrigeration Utilities Technician - 3rd shift

Licensed Substance Abuse/Mental Health Counselor

I&E Supervisor

Maintenance Superintendent

Clinical Therapist

Staff Nurse - Evenings, Nights and Double Weekends

Plumbing Supervisor

Security Supervisor

I want to receive the latest job alert for program supervisor in oklahoma

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected