Top 106 Banking relationship manager Jobs in Oklahoma City, Ok

Customer Resolution Specialist (Bilingual)
FIRST FIDELITY BANK —Oklahoma City, OK
- Bilingual
- High school diploma or GED
- Organizational skills
Quick Apply
Digital Banking Product Strategist
MidFirst Bank —Oklahoma City, OK
- Microsoft Excel
- Microsoft Outlook
- CPA
Talent Manager, Contract Finance and Accounting - Oklahoma City, OK
Robert Half —Oklahoma City, OK
- Email
- Microsoft Excel
- Management
- Mid-level
- Paid parental leave
- Health savings account
Treasury and Shareholder Relations Specialist
INSURICA, Inc. —Oklahoma City, OK
- $76,000 - $114,000 a year
- Full-time
- Microsoft Outlook
- CPA
- Writing skills
8d
Life Insurance Sales Agent
Rosson Phillips Group —Oklahoma City, OK
- $73,002 - $79,667 a year
- Full-time
- Word processing
- In-person
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
8d
Commercial Banking Relationship Manager
Commerce Bank —Oklahoma City, OK
- $136,850 - $215,625 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- 5 years
- Health insurance
- Dental insurance
Processor Relationship Manager I
STRIDE BANK NA —Oklahoma City, OK
- Full-time
- Mid-level
- Finance
- Bachelor's degree
Assistant Community Manager - Tinker on Forty8 R0197196 Tinker on Forty8 Oklahoma City, Oklahoma Full time
Greystar —Oklahoma City, OK
- Email
- Word processing
- Mid-level
- Office
- Paid parental leave
- Paid holidays
9d
Community Manager - Tinker on Forty8 R0197231 Tinker on Forty8 Oklahoma City, Oklahoma Full time
Greystar —Oklahoma City, OK
- Email
- Sales
- Word processing
- Mid-level
- Paid parental leave
- Paid holidays
9d
HRIS Time Administrator - REMOTE
Ryder System —Oklahoma City, OK
- Full-time
- Remote
- Microsoft Outlook
- Data analysis skills
- Mid-level
- Disability insurance
- Health insurance
Assistant Community Manager - West Village R0197501 West Village (OK) Oklahoma City, Oklahoma Full time
Greystar —Oklahoma City, OK
- Email
- Word processing
- Mid-level
- Office
- Paid parental leave
- Paid holidays
5d
2027 Accelerated Career Track (81881) - Associate Commercial Banking (Oklahoma City)
BOK Financial —Oklahoma City, OK
- $70,000 a year
- Office
- Finance
- Analysis skills
- On-the-job training
1d
Benchmark Analytics Manager
OU Health —Oklahoma City, OK
- Full-time
- Computer science
- Computer Science
- 5 years
- Health insurance
- Dental insurance
Manager of Credit Operations
MidFirst Bank —Oklahoma City, OK
- Microsoft Outlook
- Office
- Finance
BRANCH MANAGER
FIRST ENTERPRISE BANK —Oklahoma City, OK
- Bilingual
- 5 years
- Mid-level
Quick Apply
9d
SBA Credit Relationship Manager
First United Bank & Trust —Oklahoma City, OK
- Email
- Customer service
- Computer literacy
- Office
Quick Apply
Tribal Relationship Manager
CHICKASAW COMMUNITY BANK —Oklahoma City, OK
- Weekends as needed
- Marketing
- 5 years
- Mid-level
Quick Apply
3d
Relationship Banker
Arvest Bank —Moore, OK
- $20.00 - $24.95 an hour
- Full-time
- Spanish
- English
- Office
- Opportunities for advancement
Assistant Store Manager - Part Time - No Nights!
SmartStop Self Storage —Edmond, OK
- From $17.50 an hour
- Part-time
- Background check
- Mid-level
- Reliable transportation
- Paid time off
- Employee assistance program
Market Director Banking - Oklahoma City, OK
JPMorganChase —Oklahoma City, OK
- Full-time
- Military
- Office
- High school diploma or GED
- Health insurance
- Tuition reimbursement
10d

I want to receive the latest job alert for banking relationship manager in oklahoma city, ok

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

banking relationship manager jobs near oklahoma city, ok

Administrator jobs in Oklahoma City, OK

Processor jobs in Oklahoma City, OK

Product Specialist jobs in Oklahoma City, OK

Accounting Manager jobs in Oklahoma City, OK

Director jobs in Oklahoma City, OK

Banking Associate jobs in Oklahoma City, OK

Analytics Manager jobs in Oklahoma City, OK

Assistant Store Manager jobs in Edmond, OK

Operations Manager jobs in Oklahoma City, OK

Insurance Agent jobs in Oklahoma City, OK

Branch Manager jobs in Oklahoma City, OK

Credit Manager jobs in Oklahoma City, OK

School Administrator jobs in San Diego, CA

Benefits Administrator jobs in Atlanta, GA

Nursing Home Administrator In Training jobs in South Carolina

Nursing Home Administrator jobs in Scranton, PA

Salesforce Administrator jobs in San Francisco, CA

School Administrator jobs in Vancouver, WA

Nursing Home Administrator In Training jobs in Virginia

Salesforce Administrator jobs in Florida

Customer Resolution Specialist (Bilingual)

FIRST FIDELITY BANK -
Oklahoma City, OK

Quick Apply

Job Details

Qualifications

Phone communication
High school diploma or GED
Typing
Client interaction via phone calls

Full Job Description

Looking for a rewarding career in customer service? We just increased our hourly minimum rate! We’re also offering a $1,000 sign-on bonus with a 1-year retention agreement. We’ll provide you with the training needed to be successful!

Schedule: 11:45am - 9:00pm Mon, Tues, Thur, Fri

Saturdays 9:00am - 5pm

SUMMARY
The Customer Resolution Specialist (CRS) provides exceptional service in the Bank’s Contact Center by interacting with clients over the telephone and through online chat methods. Develops and maintains strong client relationships by recognizing client needs through effective listening skills, asking need-defining questions, using critical thinking skills, and recommending appropriate products or services. The successful CRS demonstrates a strong desire to build client respect and trust through credibility, friendliness, sincerity, empathy, and patience. Excellent communication skills over the telephone and live chats and the ability to handle a large volume of contacts are essential. The CRS role is challenging, and the environment is fast paced, yet rewarding. Our colleagues take the time to truly listen to our clients and take ownership so they can effectively resolve all inquiries and concerns.

PRIMARY DUTIES/RESPONSIBILITIES:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Provides prompt, courteous, and accurate service to clients, via the telephone, mobile app and live chat. Responds to client inquiries, requests, and concerns. Identifies, researches, and resolves issues using systems and resources available, taking ownership of each client interaction.
Maintains a friendly and outgoing personality to deal calmly with client problems and questions. Effectively de-escalates client issues using empathy and conflict resolutions skills.
Processes requests from both internal and external clients.
Quickly learns about Bank products, services, systems, policies and procedures through ongoing training, self-study and career development. Makes efficient use of time despite frequent interruptions and utilizes downtime to learn more about Bank.
Utilizes effective listening and discernment skills, asks need-defining questions, recognizes client needs and matches them with appropriate products through sales or referrals and applies appropriate taglines when offering bank products and services.
Utilizes effective time management and prioritization skills in order to handle a high volume of multiple communication methods in a fast-paced environment.
Works well in a group setting and maintains a courteous and professional demeanor.
Demonstrates effective teambuilding skills and contributes ideas and suggestions that benefit the team and clients.
Provides technical support for online banking and other bank-wide products.
Assists clients with loan and new account applications, including scheduling closings at a branch location.
Input disputes for clients via the telephone and internet.
Makes outbound calls to clients concerning suspected fraudulent transactions.
Maintains the highly confidential nature of client information and records.
Consistently supports the Bank and its Mission, Vision and Core Values.
Serves as support for the Virtual Bank, Banno and Chat services, Treasury service clients, and other duties as needed to meet department needs.
Performs other relevant duties as assigned by the Customer Service Managers or Director.
Arrives at work and is available to take calls at the start of scheduled shift. The contact center can only achieve our goals and properly serve clients if every colleague adheres to his or her schedule. Therefore, regular and reliable attendance and punctuality is essential.

QUALIFICATIONS
EXPERIENCE REQUIREMENTS:
At least (1) year previous banking and/or contact center experience required. Previous experience with live chat communication is a plus.
EDUCATION REQUIREMENTS:
High school diploma or equivalent required.
OTHER REQUIREMENTS (SKILLS, ABILITIES, CHARACTERISTICS):

Exceptional listening skills and attention to detail in order to discern client needs.
Able to think, reason and react quickly in order to formulate solutions and provide personalized client service
Able to demonstrate empathy with client concerns.
Able to consistently handle a large volume of contacts via the telephone or internet, deal with stressful situations, remain calm under pressure, and act in the Bank’s best interest.
Courtesy, tact, and diplomacy are essential elements of the job. Must be capable of dealing calmly and professionally with different personalities or individuals from diverse cultures at various levels within and outside of the Bank.
Superior verbal communication skills. Must have the ability to speak articulately, converse intelligently, clearly and understandably over the telephone with clients and co-workers. This requires a pleasant and professional tone and demeanor, rate of speed when speaking, and an ability to be clear and concise.
Strong written communication and keyboarding skills in order to accurately document/track status of issues, assist clients via internet or our mobile app, and respond to professional communications.
Able to work independently with minimum supervision in a fast-paced environment.
Able to quickly gain knowledge and understanding of all bank products and services offered, including new products and services as they are introduced.
Strong organizational skills that enable multiple tasks to be balanced.
Independent decision-making ability within defined guidelines.
Adapts quickly to change and remains flexible.
Able to maintain positive team spirit and communication.

ADDITIONAL INFORMATION
SUPERVISORY RESPONSIBILITY: None
PHYSICAL REQUIREMENTS:
While performing the duties of this Job, the employee is required to work in a normal office environment.

AA/EOE/D/V/MEMBER FDIC

Quick Apply

Refine Your Search

banking relationship manager jobs in oklahoma city, ok

Customer Resolution Specialist (Bilingual)

Digital Banking Product Strategist

Talent Manager, Contract Finance and Accounting - Oklahoma City, OK

Treasury and Shareholder Relations Specialist

Life Insurance Sales Agent

Commercial Banking Relationship Manager

Processor Relationship Manager I

Assistant Community Manager - Tinker on Forty8 R0197196 Tinker on Forty8 Oklahoma City, Oklahoma Full time

Community Manager - Tinker on Forty8 R0197231 Tinker on Forty8 Oklahoma City, Oklahoma Full time

HRIS Time Administrator - REMOTE

Assistant Community Manager - West Village R0197501 West Village (OK) Oklahoma City, Oklahoma Full time

2027 Accelerated Career Track (81881) - Associate Commercial Banking (Oklahoma City)

Benchmark Analytics Manager

Manager of Credit Operations

BRANCH MANAGER

SBA Credit Relationship Manager

Tribal Relationship Manager

Relationship Banker

Assistant Store Manager - Part Time - No Nights!

Market Director Banking - Oklahoma City, OK

I want to receive the latest job alert for banking relationship manager in oklahoma city, ok

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected