Vital Records Support Specialist
The State of Oklahoma —Oklahoma County, OK
- Up to $49,000 a year
- Full-time
- Background check
- Mid-level
- Office
- Paid holidays
- Loan repayment program
Long Term Substitute
KIPP Oklahoma Public Schools —Oklahoma City, OK
- Full-time
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- Full-time
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Cain, Cain & Janik, PLLC —Norman, OK
- $20 - $26 an hour
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Patient Educator
TSP (A Syneos Health Company) —Oklahoma City, OK
- $185,000 - $190,000 a year
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American Heart Association —Oklahoma City, OK
- $110,000 - $120,000 a year
- Full-time
- Medicine
- Office
- Doctor of Philosophy
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PEARL MANAGEMENT LLC —Oklahoma City, OK
- Part-time
- Clean driving record
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INTEGRIS Health —Edmond, OK
- Part-time
- CPR Certification
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- Hospital
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Occupational Therapist / OT
INTEGRIS Health —Edmond, OK
- Weekends as needed
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Occupational Therapist / OT
INTEGRIS Health —Oklahoma City, OK
- Weekends as needed
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Occupational Therapist / OT
INTEGRIS Health —Oklahoma City, OK
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Financial Advisor - Oklahoma City
Thrivent —Oklahoma City, OK
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Board Certified Behavior Analyst
Texoma ABA —Norman, OK
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- Full-time
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CDL-A Truck Drivers: Regional Home Weekly
U.S. Xpress —Norman, OK
- $0.54 - $0.60 per mile
- Full-time
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CDL-A Truck Driver - Dry Van OTR - OK
Swift Transportation Co. of Arizona LLC —Oklahoma City, OK
- $0.43 - $0.58 per mile
- Clean driving record
- DOT physical examination
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CDL-A Dedicated Team Truck Drivers: Avg $2,200/Wk Per Driver + $5K Sign On Bonus (split)
U.S. Xpress —Oklahoma City, OK
- $0.82 - $0.90 per mile
- Full-time
- DOT physical examination
- Pass drug screening
- CDL A
- AD&D insurance
- Employee stock purchase plan
Quick Apply
CDL A Truck Driver Eastern US
Heartland Express —Norman, OK
- $60,000 - $99,000 a year
- Full-time
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CDL A Truck Driver 48 States
Heartland Express —Norman, OK
- $60,000 - $95,000 a year
- Full-time
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Quick Apply

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Vital Records Support Specialist

The State of Oklahoma -
Oklahoma County, OK

Apply Now

Job Details

Full-time
Up to $49,000 a year

Benefits

Paid holidays
Loan repayment program
Flexible spending account
Tuition reimbursement
Employee discount
Retirement plan

Qualifications

Driver's License

Full Job Description

Job Posting Title

Vital Records Support Specialist

Agency

340 OKLAHOMA STATE DEPARTMENT OF HEALTH

Supervisory Organization

340 Vital Records

Job Posting End Date

Refer to the date listed at the top of this posting, if available. Continuous if date is blank.

Note: Applications will be accepted until 11:59 PM on the day prior to the posting end date above.

Estimated Appointment End Date (Continuous if Blank)

Full/Part-Time

Full time

Job Type

Regular

Compensation

The annual salary for this position is up to $49,000.00, based on education and experience

Why you’ll love it here!

RESPECT. COLLABORATION. SERVICE. The Oklahoma State Department of Health (OSDH) is committed to leading Oklahoma to prosperity through health. Our mission is to protect and promote health, prevent disease and injury, and cultivate conditions by which Oklahomans can thrive. Check out why we are passionate about public health and believe it is the career for you!!!

Oh yeah, did we mention perks? We know that benefits matter and that is why we offer a competitive benefits package for all eligible employees.

Generous state paid benefit allowance to help cover insurance premiums.
A wide choice of insurance plans with no pre-existing condition exclusions or limitations.
Flexible spending accounts for health care expenses and/or dependent care.
Retirement Savings Plan with a generous match.
15 days of vacation and 15 days of sick leave the first year for full time employees.
11 paid holidays a year.
Student Loan repayment options & tuition reimbursement.
Employee discounts with a variety of companies and venders.
Longevity Bonus for years of service

Job Description

Location : Central Office- 123 Robert S Kerr Ave, OK 73102

Salary : up to $49,000.00, based on education and experience

Full Time /Part Time : Full Time

Work Schedule : Monday – Friday

Primary Hours : 8am-5pm

Position Description:

This position serves as the primary point of contact for the Help Desk, this position provides frontline support to users navigating the ROVER and other Vital Records tools. Responsibilities include monitoring and responding to inquiries, troubleshooting access and usage issues, and escalating complex matters, when necessary, while maintaining a high level of responsiveness and professionalism.

The specialist works closely with internal teams to identify documentation gaps, initiate resolutions, and support continuous improvement across operational processes. The role also contributes to training coordination, ROVER compliance monitoring, and stakeholder communication, helping to ensure reliability, responsiveness, and integrity throughout the Vital Records Program.

Position Responsibilities/Essential Functions:

Serve as the primary point of contact for the Vital Records Help Desk, providing timely and accurate support to internal staff and external stakeholders using the ROVER and other program tools.
Monitor and respond to incoming requests across operational areas including onboarding, offboarding, training, data quality, and platform support.
Assess each request and either assign it to the appropriate resource or take ownership of resolving it directly, ensuring consistent follow-through and resolution.
Troubleshoot access, usage, and workflow issues, escalating complex matters when necessary.
Coordinate and respond to internal training requests, assisting with scheduling, materials, and follow-up support.
Collaborate with internal teams to identify documentation gaps and support efforts to resolve them through process improvement or staff guidance.
Participate in the development and delivery of resources, including webinars, virtual sessions, and written guides.
Conduct user testing of platform updates and enhancements; document findings and contribute to user-facing materials such as manuals and process guides.
Maintain awareness of current workflows and platform functionality to ensure accurate support and guidance.
Ensure compliance with applicable regulations and standards related to data accuracy, integrity, and reporting.
Job Title: Vital Records Support Specialist FLSA Status: Exempt
Department: Vital Records WC Code: 8810
Management Level: Individual Contributor Job Profile: E17A
Support cross-functional projects and initiatives, contributing to continuous improvement efforts across the Vital Records Program.
Provide administrative and programmatic support to leadership and other team members as needed.
Perform other duties as assigned, including special projects related to service delivery, documentation, and operational efficiency.
Being present in the office is an essential function of this job.
Other duties as assigned.

Other Duties

Demonstrates knowledge of and supports mission, vision, value statements, standards, policies and procedures, operating instructions, confidentiality standards, and the code of ethical behavior.
Works effectively in team environment, participating and assisting their peers.

Minimum Qualifications:

Education and Experience requirements at this level consist of a bachelor's degree or an equivalent combination of education and experience, substituting one year of qualifying experience for each year of the required education.

Applicants must be willing and able to perform all job-related travel normally associated with this position and possess a valid driver’s license.

Preferred

Bachelor’s degree in Public Health, Health Information Management, or a related field

Experience in investigative troubleshooting and user support, particularly in a help desk or technical assistance setting

Familiarity with Vital Records workflows, including registration, issuance, and amendment processes for birth, death, and fetal death records

Strong analytical skills with the ability to identify gaps, resolve issues, and contribute to process improvement

Comfort working in a dynamic, service-oriented environment with multiple stakeholders and competing priorities

Application Requirements:

If education, certification or licensure is required to meet qualifications, applicants must provide documentation at the time of application.
All applicants are subject to a background check and must be legally authorized to work in the United States without visa sponsorship.

Valued Knowledge, Skills and Abilities

Strong understanding of vital records program workflows: registration, issuance, birth, death, fetal death, and order processing
Proven problem-solving skills focused on workflow reliability, user experience, and compliance
Excellent communication skills, with the ability to translate technical and procedural concepts for diverse internal and external stakeholders
Adaptability to manage competing priorities in a complex, dynamic environment
Commitment to responsive service delivery and proactive issue resolution across multiple operational areas

Physical Demands and Work Environment:

Being present at the office is an essential function of the job.

Equal Opportunity Employment

The State of Oklahoma is an equal opportunity employer and does not discriminate on the basis of genetic information, race, religion, color, sex, age, national origin, or disability.

Current active State of Oklahoma employees must apply for open positions internally through the Workday Jobs Hub .

If you are needing any extra assistance or have any questions relating to a job you have applied for, please click the link below and find the agency for which you applied for additional information:

Agency Contact

Apply Now

Refine Your Search

death jobs in oklahoma city, ok

Vital Records Support Specialist

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Hospice Volunteer

Pharmacy Assistant

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I want to receive the latest job alert for death in oklahoma city, ok

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