Top 7 Hotel manager Jobs in Oklahoma City, Ok

Front Office Manager
Lively Hotel at OAK —Oklahoma City, OK
- $50,000 - $55,000 a year
- Full-time
- Mid-level
- Hotel
- High school diploma or GED
- Paid holidays
- 401(k)
Quick Apply
4d
Banquets Manager - Skirvin Oklahoma City, a Hilton Hotel
Hilton —Oklahoma City, OK
- Full-time
- Sanitation
- Mid-level
- Hotel
- Paid parental leave
- Employee stock purchase plan
1d
Event Sales Manager, Hotel Services - Embassy Suites by Hilton Norman Hotel and Conference Center ($2,500 Sign-On Bonus)
Encore Global —Norman, OK
- $38,558 - $50,126 a year
- Weekends as needed
- Bachelor of Science
- Research
- Mid-level
Assistant Front Desk Manager - NCED Hotel & Conference Center
Aramark —Norman, OK
- Microsoft Outlook
- Merchandising
- Mid-level
Housekeeping Supervisor
Lively Hotel at OAK —Oklahoma City, OK
- From $18 an hour
- Full-time
- Ability to walk for extended periods
- Mid-level
- Hotel
- Paid holidays
- 401(k)
Quick Apply

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Banquets Manager - Skirvin Oklahoma City, a Hilton Hotel
Hilton —Oklahoma City, OK
Inspire and develop the team: Supervise and support team members, monitor performance, provide coaching, and foster a positive and productive work environment.
1d
Night Auditor
Embassy Suies by Hilton Will Rogers World Airport Okc —Oklahoma City, OK
Audit, balance, post and report on the front desk to include but not limited to; room charges, phone calls, zero balance folios, corrections, adjustments, taxes…
$15 an hour
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1d

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Front Office Manager

Lively Hotel at OAK -
Oklahoma City, OK

Quick Apply

Job Details

Full-time
$50,000 - $55,000 a year
4 days ago

Benefits

Paid holidays
401(k)
Paid time off
Employee discount

Qualifications

High school diploma or GED

Full Job Description

What's in it for you…

Insurance enrollment available from DAY 1!
Paid time off available from DAY 1!
Holiday pay available from DAY 1!
401(k) enrollment after 30 days!
Hotel and travel discounts at worldwide destinations!
Professional development and promotion opportunities!

About this job…

The Front Office Manager leads the hotel’s front desk and guest services team. Front Office Managers must be strong problem-solvers with an unwavering focus on guest satisfaction throughout the hospitality experience. As the team leader, Front Office Managers must ensure adequate staffing, promote hotel brand standards, train and coach team members, and model expected behavior. The primary responsibilities of a Front Office Manager include attracting and retaining top talent on the guest services team, resolving guest challenges, modeling and executing hotel brand service standards, exceeding guest expectations, and maintaining excellent communication with guests, team members, supervisors, and other hotel department teams. This is a "working Front Office Manager" role, which means 50-75% of your weekly hours will be spent as the primary Front Desk Team Member on duty.

What you’ll be doing…

Welcome arriving guests and complete the hotel’s arrival/check-in experience, ensuring special requests are fulfilled and accurate information is received.
Engage in purposeful communication and build rapport with guests, creating an open dialogue to uncover guest expectations and unrealized needs.
Effectively engage with guests through phone or electronic communication consistent with hotel brand standards to ensure guest satisfaction.
Promote hotel brand loyalty programs, encourage guest participation, and offer special rate packages and upgrades when appropriate.
Effectively communicate with front office team and other hotel departments to ensure timely and accurate delivery of guest expectations, fulfillment of needs, and challenge resolution.
Listen to guests and team members and empathize with their challenges. When necessary, solicit guest feedback and act on recurring concerns.
Always maintain professionalism consistent with hotel brand and company expectations.
Know and communicate hotel emergency procedures; inform and assist guests in emergencies.
Use hotel communication log and verbal or electronic means to notify fellow associates and/or supervisors of pertinent information.
If applicable, maintain balance and security of house bank and accurately log all transactions.

Success factors…

Experience & Education:

2+ years of customer service experience, preferably in Hospitality or related industry
High School diploma or equivalency education certificate required

Communication:

Excellent verbal and written communication skills
Must be able to speak, read, and write in primary language used in the workplace
Physical:
8+ hours per day at standing desk/computer; stand and walk frequently throughout the workday
Lift, lower, and maneuver up to 30 pounds occasionally

About First Hospitality…

Founded in 1985 and based in Chicago, First Hospitality is a forward-thinking hotel development, investment, and management company. First Hospitality’s strategic vision is to create value for all through excellence and an openness to doing things differently.

First Hospitality seeks to attract and retain a high-performing and diverse workforce in which employee’s differences are respected and valued to better meet the varying needs of the customers we serve. FH fosters an inclusive work environment that promotes collaboration, flexibility, and fairness.

Equal Opportunity Employer.

Quick Apply

Refine Your Search

hotel manager jobs in oklahoma city, ok

Front Office Manager

Banquets Manager - Skirvin Oklahoma City, a Hilton Hotel

Event Sales Manager, Hotel Services - Embassy Suites by Hilton Norman Hotel and Conference Center ($2,500 Sign-On Bonus)

Assistant Front Desk Manager - NCED Hotel & Conference Center

Housekeeping Supervisor