Description
This position will be part of a dynamic team working to support the Federal Aviation Administration (FAA) in Oklahoma City at their Mike Monroney Aeronautical Center location.
Academy Office Automation Support. The contractor must provide Office Automation expertise to the Air Traffic Division Academy. The Contractor must maintain support of systems, application software, and solutions. Application platforms must include standalone desktop workstations, network client/server, and internet/intranet in a single/multiuser environment. Specifically, the Contractor will:
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Serve as first line of contact with external customers via telephone or in person; refer customers to appropriate staff.
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Serve as point of contact for FAA instructors, Staff, Department Managers and personnel.
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Provide IT/Help desk support for Instructors, staff and students. Documenting trouble calls in an automated logbook, referring technical issues to the appropriate personnel including answering the phone and assigning calls.
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Maintain office voicemail, clean all voicemail messages regularly.
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Provide support in the form of scanning student’s records for Terminal, Tower, EnRoute, TSEW, and other classes. Maintain student’s scan records log.
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Transport student’s scanned records to storage area located in Air Traffic Building, room 110.
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Update electronic door locks.
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Clean and maintain scanners (and other office equipment). Contact appropriate personnel for repairs.
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Maintain the office supply inventory; order and pick up supplies as approved by the FAA Manager.
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Report broken and damage classroom chairs and other furniture to appropriate maintenance personnel so items may be repaired or replaced.
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Notify appropriate personnel of significant operations problems.
- Assist periodically with special projects and tasks as needed.
Basic Qualifications:
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Bachelor’s degree and 2 – 4 years of prior relevant experience or master’s with less than 2 years of prior relevant experience. Additional experience may be substituted in lieu of a degree.
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Excellent customer service skills and the ability to work independently.
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Proficiency with Microsoft Office 365 including Teams and other project tracking tools like JIRA.
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Ability to map business processes, prepare documentation, and perform analysis.
Preferred Qualifications:
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Knowledge of data quality and data management practices and techniques.
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Understanding of relational databases and ability to query datasets.
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Familiar with the Federal Aviation Administration organizational structure and policies.
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August 12, 2026
For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.
Pay Range $59,150.00 - $106,925.00
The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
About Leidos
Leidos is an industry and technology leader serving government and commercial customers with smarter, more efficient digital and mission innovations. Headquartered in Reston, Virginia, with 47,000 global employees, Leidos reported annual revenues of approximately $16.7 billion for the fiscal year ended January 3, 2025. For more information, visit www.Leidos.com.
Pay and Benefits
Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available at www.leidos.com/careers/pay-benefits.
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Beware of fake employment opportunities using Leidos’ name. Leidos will never ask you to provide payment-related information during any part of the employment application process (i.e., ask you for money), nor will Leidos ever advance money as part of the hiring process (i.e., send you a check or money order before doing any work). Further, Leidos will only communicate with you through emails that are generated by the Leidos.com automated system – never from free commercial services (e.g., Gmail, Yahoo, Hotmail) or via WhatsApp, Telegram, etc. If you received an email purporting to be from Leidos that asks for payment-related information or any other personal information (e.g., about you or your previous employer), and you are concerned about its legitimacy, please make us aware immediately by emailing us at [email protected].
If you believe you are the victim of a scam, contact your local law enforcement and report the incident to the U.S. Federal Trade Commission.
Commitment to Non-Discrimination
All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.
